All reviews

Rating Breakdown

  • 5
    98% (333 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Oct. 27, 2021

Spice Gems has been very responsive to our requests and helpful in navigating the options for a successful implementation on Shopify.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2021

Gr8 app, help u to upsell ur products & cover ur ad cost/purchase, support team is absolutely great. Happy with the app

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2021

First of all the app works great and the support response was 12-24 hours. They went above and beyond our expectations. However, the app is not as intuitive as we would have liked so that you have to jump back and forth to different screens. But, they did listen to our feedback and asked for details to give to developers. Even with that, we still liked the app so much that we added it to our other Shopify site.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

Terrific app! We wanted a way to feature very specific hand-picked related items on some of our product pages. Tried a couple of similar apps - but the Spice Gems Product Addons app is perfect. Plus their support team even tweaked the CSS to match our theme. We're blown away. Great app and excellent support. The Spice Gems app is a "GEM".

Using app

3 months

Total reviews

61

Average rating

4.2

5 / 5 Share

March 17, 2021

Since we installed the add on app our average order value has increased. Support has been extremely helpful and fast too.

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 16, 2021

We reached out to Spicegems to help us with the install on our website. They did it within 24 hours and we were up and running! They also helped us fix some display issues on Mozilla. Definitely recommend.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

This app was pretty good out of the box, but we noticed that there were some potential enhancements that would make our lives easier and simplify the ordering process for our customers (sorting add-ons in a Collection and not just a Product). We requested this added functionality and the SG development team executed the enhancement perfectly. They were in constant contact with us throughout the request and fulfillment process and the finished product is brilliant.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

March 12, 2021

The app worked great for the first month. Then I asked for help on some issue on my website that this app was making not work and they fixed that but their app stopped working. Now I have ask for help and it has been 10 days without an answer. I loved it so much that is why I waited with the app not working for so long, but after 10 days without answer I have decided today to unninstall it. If you need this the app works great but if you need some help be careful with the customer service.

Using app

About 2 months

Total reviews

1

Average rating

2.0

5 / 5 Share

March 9, 2021

I installed this app on a clients website and was immediately bombarded with additional sales from the few items I recommend to add to the cart. The team also helped me customise the app with CSS to give it a better look on my shop and I cannot be happier :) Thanks guys

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

Very straightforward and useful app enabling simple additions of add-on products for upselling purposes. It has added great value and functionality to our e-commerce store. SpiceGems team also offers excellent support response - highly recommended all round!

Store

NEMARI

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

This app is easy to install, simple to use, a great way to increase sales. They also have amazing and quick customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

I haven't been using the app long, but it seems to be great. The guys behind it are super helpful and responsive so that definitely deserves 5 stars.

Store

PIXIBU

Using app

2 months

Total reviews

8

Average rating

3.6

5 / 5 Share

Feb. 26, 2021

This add-on app does exactly what I need it to do. Spice Gems were quick to help me with some theme issues i was having and had me up and running in no time. very responsive company, Thank you very much Spice Gems

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Expert development. This team really goes above and beyond to make their customers happy. I am very please with this app and the service provided.

Using app

10 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Feb. 24, 2021

The app is brilliant for upsells and add on's, looks great and have increased our sales. The support team are fantastic and very quick at responding! Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

This app was exactly what I was looking for for my store and works as advertised. It has instantly helped us to upsell our add-on products. The support team is phenomenal. They helped to install the app on my store and have it match my theme perfectly. They went above and beyond with my very particular requests. Thank you!

Store

Lanuuk

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

This app is great and easy to use. I needed some customization and Harshita at Spice Gems worked with me to provide and install some custom code to do exactly what we needed. Communication and customer service was super fast. My store looks great and functions as needed. Also looks great on mobile. I would recommend this app to anyone who needs "Add-ons".

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Great app and wonderful help with setting up the app to suit our website theme. Thank you so much for your excellent customer service Spice Gems!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

This app has exceptional customer service. They helped install the app, and when I ran into a small issue they resolved it very quickly. I use this app to provide add-ons to my products and I like how customizable it is.

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 15, 2021

Great app to use if you wan to show other products that the buyer might want to buy that relate to the original choice

Using app

Almost 2 years

Total reviews

1

Average rating

5.0