All reviews

Rating Breakdown

  • 5
    98% (274 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (276)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 29, 2021

Thank you very much. I am impressed with the wonderful support. It is a service that I have never experienced before. I will refer to the advice. Thank you

Store

mateli

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

These guys are great to work with. Super responsive. Highly recommended. This app changed everything for my business

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

The customer support earned all 5 stars by going above & beyond. With their quick & competent customization work, Product Addons is nicely integrated with our site and provides a great solution for the niche purpose we had in mind - adding personal messages for greeting cards. Thank you!

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 23, 2021

This app is perfect for add on sales or what I call an impulse buy. The support is phenomenal and to use the app is very easy. Great job Spice Gems :)

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

App team offers wonderful support, our store is live now publicly. It was an amazing interaction and support with the Zeeshan from the team.

Store

Inka

Using app

5 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 15, 2021

I'm still on my trial but they are very helpful. Asked for them to adjust the font to my theme's font and it works so nicely now! Such a cool app. Thank you very much

Using app

12 days

Total reviews

4

Average rating

4.8

5 / 5 Share

June 21, 2025

I wanted an add-on app that is straightforward on the backend and not too in-your-face on the customer side. I tried a few before finding this one, which is exactly what I was looking for. As a bonus, customer service is AMAZING, helping to work out theme-specific bugs with the code and getting the app running perfectly. Five stars! * Update a few days later * I needed to contact customer service for a second time to ask about a specific "add to cart" functionality. I was told that it doesn't exist but that the backend team would be notified so they can consider the update in the future. As we all know, it's generally a dead end or at least an extremely long wait when a company says this. Well, in UNDER 24 HOURS the backend team had not only added the function but sent me a demo and offered to implement the new feature in my shop. What?!! That's unbelievably great service. SpiceGems truly is a gem. Thank you! Five stars is not enough!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Needed some help with the ajax cart and the customer service was prompt. Works like charm. Allows a good amount of customization as advertised.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

I really appreciate the customer service and the tech team. I wanted to add product add-ons and they made it happened.

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

great service and fast reply. amazing team and know what you need. highly recommend to any shop that needs addons function.

Using app

18 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

A very handy little app! Great customer support when I wanted some css changed and I love how easy it is to use :) Thank you!

Using app

5 days

Total reviews

12

Average rating

5.0

5 / 5 Share

July 12, 2021

The app works properly, The customer service team help me to install the app as I need. Very good experience. Thumb up!

Using app

9 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 12, 2021

The app is a bit complicated to set up but it not really important as the support team will set it up for you exactly as you want it. Fast and easy.

Using app

10 days

Total reviews

10

Average rating

5.0

5 / 5 Share

July 1, 2021

Great value app, plus the support is quick and easy to work with when minor tweaks are needed. Highly recommended!

Using app

7 months

Total reviews

12

Average rating

4.6

5 / 5 Share

June 28, 2021

Very impressed with the functionality and the support! Great app to help with upselling. In our case, it provided everything we needed.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2021

Fantastic app. Very easy to use. And support is super helpful!!! They are very willing to customise and do a great job.

Store

OLIO

Using app

4 months

Total reviews

8

Average rating

4.8

5 / 5 Share

June 14, 2021

Amazing app! And even more amazing support team. Shipra was such a delight to work with, she was extremely patient and helpful. I'm so glad to have found this app. Superb!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 4, 2021

Easy to use, clean design and exception support team. Big thanks to Shipra! Will definitely recommend this app.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2021

Great product. Easy to use and does exactly what it says. Support was very fast to set up on my website to my exact specifications. Highly recommend this app.

Using app

About 4 hours

Total reviews

18

Average rating

5.0

5 / 5 Share

May 6, 2021

Great customer service. Very quick to reply to the request and Zeeshan, was very good and assisting with adjusting some lines of code and ensuring the app functioned perfectly.

Using app

3 months

Total reviews

1

Average rating

5.0