All reviews

Rating Breakdown

  • 5
    98% (333 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Oct. 5, 2021

These guys are great to work with. Super responsive. Highly recommended. This app changed everything for my business

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

The customer support earned all 5 stars by going above & beyond. With their quick & competent customization work, Product Addons is nicely integrated with our site and provides a great solution for the niche purpose we had in mind - adding personal messages for greeting cards. Thank you!

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 23, 2021

This app is perfect for add on sales or what I call an impulse buy. The support is phenomenal and to use the app is very easy. Great job Spice Gems :)

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

App team offers wonderful support, our store is live now publicly. It was an amazing interaction and support with the Zeeshan from the team.

Store

Inka

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

We are in trial mode and going LIVE soon. The support team was right on the spot even though they are working based on IST. THose who are planning to have an AD ON, gor for Product Addons..

Using app

18 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 15, 2021

I'm still on my trial but they are very helpful. Asked for them to adjust the font to my theme's font and it works so nicely now! Such a cool app. Thank you very much

Using app

12 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 13, 2021

This app is simple and easy to use. Support team help us install and custom the products addons. They are patient.

Store

299BBQ

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2021

We use Product Addons in several shopify stores, and are very satisfied with the customers service and help to do necessary and unnecessary changes to make the app fit the store in the best way possible. Can definitely recommend this app!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

I wanted an add-on app that is straightforward on the backend and not too in-your-face on the customer side. I tried a few before finding this one, which is exactly what I was looking for. As a bonus, customer service is AMAZING, helping to work out theme-specific bugs with the code and getting the app running perfectly. Five stars! ⭐️⭐️⭐️⭐️⭐️ * Update a few days later * I needed to contact customer service for a second time to ask about a specific "add to cart" functionality. I was told that it doesn't exist but that the backend team would be notified so they can consider the update in the future. As we all know, it's generally a dead end or at least an extremely long wait when a company says this. Well, in UNDER 24 HOURS the backend team had not only added the function but sent me a demo and offered to implement the new feature in my shop. What?!! That's unbelievably great service. SpiceGems truly is a gem. Thank you! Five stars is not enough! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Needed some help with the ajax cart and the customer service was prompt. Works like charm. Allows a good amount of customization as advertised.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

I really appreciate the customer service and the tech team. I wanted to add product add-ons and they made it happened.

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

great service and fast reply. amazing team and know what you need. highly recommend to any shop that needs addons function.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

A very handy little app! Great customer support when I wanted some css changed and I love how easy it is to use :) Thank you!

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

July 15, 2021

I love your service, a very quick and professional response. Different from many partners I have worked with Recommend this app

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

Best and quickest support of any app I have used. Fast to reply and fix any issue or change I request.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2021

The app works properly, The customer service team help me to install the app as I need. Very good experience. Thumb up!

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

July 12, 2021

The app is a bit complicated to set up but it not really important as the support team will set it up for you exactly as you want it. Fast and easy.

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

July 1, 2021

Great value app, plus the support is quick and easy to work with when minor tweaks are needed. Highly recommended!

Using app

Over 2 years

Total reviews

11

Average rating

4.9

5 / 5 Share

June 28, 2021

Very impressed with the functionality and the support! Great app to help with upselling. In our case, it provided everything we needed.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 26, 2021

Magnífica aplicación, hace todo lo que promete. El servicio de atención al cliente es sobresaliente.

Using app

Over 1 year

Total reviews

10

Average rating

3.7