All reviews

Rating Breakdown

  • 5
    98% (333 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2020

This app is great. Installation was quick&easy and when we got stuck with an issue specific to our theme the support was lightening fast to help us resolve the issue.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

Very happy. Simple to set-up. Needed a small tweak to the styling on our product page but the support was fast and very helpful. This has really helped cross-selling of our products, as the options are displayed right be the 'add to cart' button' without interfering pop-ups on the page, so has made a positive user experience. Thanks to the developers and support teams :)

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 2, 2020

Just fantastic exactly what I was looking for very easy to set up and customer service was amazing they get right back to me by email every time. Thanks for a great product

Using app

2 days

Total reviews

2

Average rating

4.0

5 / 5 Share

April 2, 2020

Simple app that adds great revenue generating functionality. The customer service is quick and super helpful! Highly recommend.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2020

I'm better sure I'm going to keep this app once my free trial is up. The customer service was amazing at helping me get the code added super fast.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2020

It is a great addition to my store, the team was able to help me achieve the goal I had for this app. There were really prompt in responding and very easy to understand options and suggestions, I appreciate their help so so much! I will definitely use it for other stores I am opening.

Store

ispapel

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

Honestly, great plugin with great customer service. Support is second to none. I contacted them to help me out with theme integration and before I knew it, problem was solved.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2020

One of the best app I use on my store. Their support is excellent. They response very quickly. I highly recommend.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

Extremely Helpful!=] Resolve the question within 2 days. More important, it really helps on the sales!

Using app

About 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

March 11, 2020

I used this app to help my store to cross-sell products. I found the product very helpful. Customer service was extremely helpful and probably one of the best customer service experiences I have had. They were able to customize the app 100% helping me save money and time! I am very happy to have found this app. Furthermore, the communication was very professional and fast! I will recommend this app to anyone who needs the feature.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2020

This App is clean and the team behind is fantastic. Even without contacting them, these guys were proactive to see who installed the app and if something was wrong, they contacted me before I reached out to them. The App appearance is clean and I don't see any bug in the functionality. Let's see what it brings up for us.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2020

Great support and quick response. They changed everything and made sure it was working . Didn't know anything about css and how to customise it to the look i wanted, so i asked and they fixed it for me.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Amazing and very fast responding customer support. Just installed the app and they helped me with making it look flawless on my site!

Store

momkind

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Great and easy to use app. Quick response from customer service. Attach adons to collections is really a great benefit.

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 11, 2020

Good app. Linking products together instead of bundling. Easy backend. Easy setup. And the most important is, quick CS!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

July 21, 2020

I used this app to add cross-sell to my product page offering, via a minimalistic checkbox (after hours of testing bundle apps and custom coding) Works like a charm, customer service was mega quick. Fixed all within an hour of my request. Really appreciated. Able to use the custom CSS feature to make it look & feel native

Using app

Over 3 years

Total reviews

1

Average rating

5.0

3 / 5 Share

March 6, 2020

Update: Support contacted me offering to fix the issues, and they claim to be working to make their app more robust. I’m not reinstalling just to check at this point, but it’s good to know that they try to help and improve. My impressions about the app remain the same, but since I was on a free trial and I decided not to give it a second chance, I‘ve updated the star rating based on the willingness of their support service. ——— I'm sorry to be the one to give a poor review, but the app just didn't perform well after the installation on my store (using the theme Modular) First, for some strange reason, the square for the image of the addon product was not centered and only half of the image was showing. Another problem was that when I selected the addon and added both products to the cart, the quantity of parent product was doubled! That could have led to very angry customers if I wouldn't have noticed. Also, my theme is using an "add to cart" functionality that doesn't leave the product page, but with this widget installed, it stopped working even for products without addons, going straight to the cart page. I immediately contacted support but it's Sunday so I understand they couldn't get back to me soon. I found another app at a very similar price which worked perfectly from the start, so I decided to simply uninstall this one. This app looked promising, but it's buggy. The installation instructions were a bit confusing too. Hopefully the developers can fix it and improve it in the future, but for now, I can't recommend it. BTW, there are no instructions provided for those nice style settings from the media gallery screenshots.

Using app

About 8 hours

Total reviews

4

Average rating

4.3

Developer Reply

Hello Jessica, Thanks a lot for sharing your feedback. I checked our help desk. We received your query at 7:45 AM IST (on a Sunday) and by 1 PM IST you had already posted a 1 star review. The issues that you have mentioned can sometimes occur due to theme css and js conflict. We would have fixed it in 24-48 working hours. A lot of our customers have Ajax cart functionality and our app works perfectly on their stores. In case you decide to install the app back again in future, feel free to contact us and we will fix these issues for you. I am happy that you found an app which works for you. I wish you luck and success with your venture. -Ankit Co-Founder, SpiceGems

5 / 5 Share

Feb. 6, 2020

The app is perfect! Super easy to install and allows us to customize the add-on options to all of our products with ease! And the customer service is absolutely amazing! They helped style the look of the add-ons per our requests, guided us on how to remove/add things on our own side and went above-and-beyond in adding code to our site to adjust the total on the "Add to cart" button to reflect the cost of any added products! Highly recommend this app. Get it - you will not be disappointed!

Store

b.stow

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Very impressed with the app abilities, integration and the super helpful support team. Highly recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

Very helpful and responsive !!!! And they really spend time and effort to Help and sort out the problems as I am not a technical person at all !!

Store

EKOBOR

Using app

Almost 2 years

Total reviews

3

Average rating

5.0