Spin‑a‑Sale
Collect emails and boost sales with an interactive prize wheel
Rating
4.8
feedback
144
chart
#2,028
All reviews
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June 28, 2021
I uninstalled this program as it wasn't working properly. I am continuing to get charged for the program and I have no idea how to stop it as I'm not using the program.
Hi Mercury Rhythm, I'm sorry to hear the Spin-a-Sale app wasn't working for you. It doesn't look like you made an attempt to reach out to our support but we're here to promptly assist you with any issue you’re having. In regards to your charges for the app, the charging for the app is handled by Shopify's billing system and once you uninstall the app then Shopify automatically and immediately cancels your subscription to the app in their billing system. I took a look at your account history in Shopify's system and it looks like the charge you're seeing is from when you previously had the app installed and you haven't been charged after uninstalling it. I see that you successfully uninstalled the app on May 19th and your subscription was immediately canceled in Shopify's billing system at that time. I also see that the last charge you received from the app was on May 9th since your 30 day billing period for the app renewed on that date and you still had the app installed at that time. It can then take up to 30 days for a previous app charge to appear on your Shopify invoice. That's because each app billing period depends on when you start a subscription to an app and is usually different than your 30 day Shopify subscription period. For more information about that take a look at the App Billing Cycles section in this Shopify help guide: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions To summarize, your subscription was successfully canceled back on May 19th and the only charges you're seeing from the app are from when it was still installed. So you won't see any additional charges going forward. If you have any additional questions about that or would like any assistance with the issues you experienced using the app, you can reach out to our support at: [email protected] and we'd be happy to help.
May 6, 2020
It’s fun for customers I love it! It’s helping me generate sales since I’ve been posting about the new prize wheel on my IG page! I would just say, offer MORE prizes, and give me the choice to put none or a couple “Losing” sits in the wheel. I’d prefer a winning prize For every customer, even if it’s $5 off, because if they spin and lose, they may get mad and not wanna shop with me! Let me have the choice and to have more that 5 or 6 prize options. Secondly, make the customer have to check their email for their winning code instead of it showing them their discount code after spinning, that way they have to put in a VALID email address that THEY OWN, instead of being able to type in many emails and keep spinning until they get the prize they want, so it’s fair for me. other than that, I like the wheel idea!
April 28, 2020
Easy to use, work well, 5% conversion rate. I wish I'd installed at launch. Would recommend at least testing . I did few others that were buggy and annoying till I landed on this one
Feb. 24, 2020
This app has allowed me to drive hundreds of new customers to my site by offering a "free wig" by spinning the wheel. In turn, it's allowed me to generate more sales and traffic through email marketing. MUST HAVE APP FOR YOUR BIZ!
Feb. 6, 2020
Not only we get tons of emails, but in addition, the discount offered on the wheel allows my customer to make purchases with no hesitations. Awesome app.
Feb. 5, 2020
Our email list is RAPIDLY growing and we are quickly convert visitors into customers with this app. The ROI is over 50X in the first two days!
Jan. 29, 2020
I use this app to drive more sign-ups to our mailing list. It's fun and easy to use customizable and good value for the price.
Jan. 19, 2020
the email list is BOOOOMIN shoutout to spin a sale and mailchimp for this shwifty ball of greatness. if you dont use spin a sale you must be ecom snail, get in the race and get a taste of success with spin a sale.
Dec. 10, 2019
Great app, has been working really well for us. Than you for the support would highly recommend this app
Dec. 10, 2019
Great app! Has been working really well for us. In the last month, we've had 1,000+ new sign-ups in under 6 weeks.
Nov. 23, 2019
We have uninstalled the App a while back but keep getting charged for it. Do they really think it is OK to continue charging companies after they stop using their services?
Hi NOLEO, To help clear up the confusion about that, the charging for the app is handled by Shopify’s billing system. Once the app is uninstalled then Shopify automatically cancels your subscription to the app and no further charges are added. However, the charge you’re seeing is from when you still had the app installed since app charges don’t appear until your next available Shopify invoice. We don’t have the ability to charge you after you uninstall the app since Shopify’s system handles the charges. We also certainly would not charge you after the app was uninstalled even if it’s was technically possible to do so. Just to be absolutely sure there wasn’t a mistake though I’ve reached out to your directly to help investigate this matter further. In the unlikely event that Shopify’s billing system made a mistake then we can help work with Shopify to refund the charge for you.
Sept. 27, 2019
I used this app to create an email list of current retail customers that I am moving to online sales. I had good success using this app. Great integration!
Aug. 7, 2019
What a good app - Easy to use and so effective. Trippled our E-Mail leads. Just dont tell everyone otherwise to many shops are using it ;)
June 26, 2019
easy to install and did what it needed to do. Great for limited time sale, able to select brand colors without any problems.
June 25, 2019
The spin the wheel has given us some great results (approximately 8% conversion rate on www.olivierlaudus.com), however, it is not an app you want plugged in all the time as it may devalue your brand, depending on what you sell.
June 11, 2019
In the first hour the popup was online, we collected more emails than in a week before. Thumps up. No more to say.
May 18, 2019
It is quite popular! In fact, it was so popular that I had to go back and lighten up on the discounts. I was offering up to 30% not thinking too many would like the spin thing. They did and it got to the point I had to reduce my largest 30% discount down to 22%. A sale with a discount is sooo much better than NO SALE at full price!
May 8, 2019
It is a simple to setup app that allows easy community animation. Languages are not managed. Support is good.
Dec. 6, 2019
Good app and perfect for boosting your email list, it would be perfect if we could have a customized filed for phone number in basic plan....
March 16, 2019
Installed the app a few days ago, very easy to set-up and launch. Good preview test option to make sure functionality, look and feel is exactly what I wanted to achieve. Received some subscribers who participated within the first couple of days. So I will continue to observe engagement and success. One feature that seems to be missing is an automatic alert emailed to the store owner identifying spin the wheel winners of key prizes, otherwise it will require taking the time to check the app subscribers on a daily basis to see activity from level of discounts or prizes that have been awarded. I had a grand prize winner who probably was not sure how to retrieve the prize from my shop. Unless the site is sending a message of steps that I am not aware of.