Spin Wheel Email Popups • EA
Spin Wheel Popup, Email & SMS Pop up, Discounts: Shopify...
Rating
5.0
feedback
73
chart
#409
All reviews
Rating Breakdown
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July 13, 2024
Easy to use! Customers loved it - and when I had an issue at 10pm at night they resolved it within 10 minutes. Great service!
July 25, 2024
Be very very careful for even trying this service, there is no information of charges and payments anywhere clearly mentioned on the app interface. even if the pop up is inactive they keep on charging thousands with no benefit whatsoever, the customer care is irresponsive. its a scam stay away. there is no plans mentioned and suddenly you will start getting charged without even choosing a plan.
Hi, we're very sorry you had a bad experience. Our pricing is in our app, on our website and shown at the point of activating the subscription. We've reached out via email, would you please respond - [email protected]
July 22, 2024
El servicio al cliente es impecable! Me encanta cómo me ayudan
Using app
About 1 month
Total reviews
3
Average rating
5.0
July 9, 2024
One of the best working apps in the app store. They provide a lot of customizations and features.
July 9, 2024
Nach einem Problem hat man mich kontaktiert und umgehend eine Lösung vorgeschlagen. Es wurde nun geklärt und ich bin wieder bei meiner anfänglichen Zufriedenheit. Nochmal Danke an den tollen Kundenservice. Die App und der Service ist zu Empfehlen.
Hi, We are very sorry for your poor experience. We've gone ahead and fully refunded all fees you've ever paid for our app. We've changed our pricing model in the last few months so that may be the source of confusion. All of our pricing is fully visible in the app and on our website. We've reached out via email as well if you can please get back to us - [email protected]
June 21, 2024
Devo dire che non posso farne a meno, da quando utilizzo quest'app ho aumentato il valore medio ordine, l'urgenza dell'utente di acquistare subito senza pensarci troppo e ctr in acquisizione di contatti email raddoppiati. Bel lavoro, complimenti ragazzi.
June 17, 2024
Great app, easy to use and set up, also replies fast to any problems we have experienced.
June 3, 2024
The EA • Spin Wheel Email Popups app has been amazing for my Shopify store. It's fun for customers, boosts email sign-ups, and increases sales. Easy to set up, highly customizable, and backed by great support. Highly recommend!
May 2, 2024
The customer service provided by this app is commendable. They offer 24/7 support and have been very responsive and helpful in assisting us with setup and resolving any issues.
Hi, thank you for the review. We've reached out via email, would you please respond - [email protected]
March 20, 2024
This is one of the good apps to use free of cost.
Thank you for your review!
Feb. 27, 2024
Great with communication wonderful Customer Service I love their app super easy to understand and activate and deactivate. I will highly recommend this app for your shopify store.
Feb. 9, 2024
We had a misunderstanding which the support team has quickly resolved. For all those looking for a spin for discount app - this does exactly that. It allows discount customization and we are happy with being able to choose between set discount codes or generating brand new ones. Understandably, additional paid features are available.
Dec. 7, 2023
UPDATED REVIEW: All money was refunded, and the free trial went exactly how I hoped. This app is great, especially the free function, which is great for most small businesses, however, the other tiers make it great for expanding. I do recommend trying the free trial, as it worked great for my store and was very customizable. Support did indeed reach out to me, and resolved all my problems. Great product, great company, overall very happy with this app. Original Review: "Free" Trial is not free. I decided to get this app to test before launching it publicly in my online store. I opted in for the free trial during this time to remove the EA branding in case I actually wanted to launch it earlier. I tested this app on different web browsers, mobile phones, computers, and tablets to make sure that it was what I wanted to start paying for and that it worked for all of my customers with my shops theme. A couple days later, there is a $9.99 charge. Apparently, during the free trial, if you go over 100 website views (which is not a lot, especially when all of those were generated by me visiting the website different times to test out different features) you end up having to pay for the free trial. I tried reaching out to support, and if they gave me an answer or helped me out I would've left a 5 star review, as the free version of this app is great - but no one reached back. It's sad as this was a good app that I could've continued using but hidden fees on "free" trials are not for me.
We are very very sorry for the mistake here. We've gone ahead and refunded the charges. There was an issue with the way we saved your trial start date. We are super sorry and we hope we can make this better for you. We have reached out over email.
Nov. 14, 2023
I have not actually activated this app just yet, but the developers have already wowed me with their responsiveness! I was playing around with set-up of a spin wheel for my Black Friday/SBS promo when I noticed there was no way to set the wheel to be active just on those 2 days. Sooo, I sent an email and the change was made to the app within minutes! Thank you EasyApps! I can't wait to use your product!!
Oct. 15, 2023
Great app and amazing support! Had a minor issue with the set up but the support handled it in just a few hours. Highly recommend! Especially for a beginner store, since you can use the app for free.