EA • Email Popup & Spin Wheel
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's functionality and its ability to boost engagement and sales on their online stores. The customer service is also highlighted as responsive and helpful, with users mentioning specific team members who provided excellent support. Additionally, the app is praised for being easy to set up and customize, with some users mentioning that it helped increase email sign-ups and conversions. However, on the negative side, there are complaints about unclear pricing and unexpected charges. Some users felt misled by the billing practices, with mentions of hidden fees and charges for unused services. There are also concerns about the app automatically charging based on total page views, leading to unexpected high bills for some users.
Great Team! Always supportive. They're excellent.
I to have had the same experience. I have just checked and it states that the app is free to use and have. At no point does it state monthly subscriptions, Charges per page view etc. It appears to have just been added to the my Shopify charges and I have just noticed this has been on going for some time. If you have different packages you need to state this and make the charges clear not just put on your description page "Free" because it most certainly isn't is it?
Hi, we're very sorry to hear you had a bad experience. The app is currently 100% free (starting this August) which is why it says Free. We may extend this free promotion or return to paid later. The full pricing details are still available in the app in the pricing section, and on our website. We'd love to make it right for you and have reached out via email.
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