EA • Email Popup & Spin Wheel
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Great Team! Always supportive. They're excellent.
I to have had the same experience. I have just checked and it states that the app is free to use and have. At no point does it state monthly subscriptions, Charges per page view etc. It appears to have just been added to the my Shopify charges and I have just noticed this has been on going for some time. If you have different packages you need to state this and make the charges clear not just put on your description page "Free" because it most certainly isn't is it?
Hi, we're very sorry to hear you had a bad experience. The app is currently 100% free (starting this August) which is why it says Free. We may extend this free promotion or return to paid later. The full pricing details are still available in the app in the pricing section, and on our website. We'd love to make it right for you and have reached out via email.
This app is a scam! I was charged an enormous amount of money even though I am not using the app. The plan was supposed to be pay-as-you-go, but I never received any warning or pop-up informing me that these charges would be applied. This billing practice is misleading and completely unacceptable. I request a full and immediate refund of all the money that was charged. If this issue is not resolved, I will file a formal complaint with the relevant consumer protection authorities and report these deceptive billing practices.
Hi, thank you for reaching out. We have fully refunded you. Sorry for the inconvenience here. We do offer billing alerts as well in app, and full pricing explanation on the pricing tab. Thank you
Problemas para cambiar el idioma cada que ingresas, y no siempre es posible, le das clic a seleccionar idioma y no abre para elegir.
this is the only app in shop that fits our need, for lucky wheel, it is light and useful.
Edit: Additional monthly fee charged for paused store were reimbursed with all other app fees. But this app silently switched to max monthly plan and charged 1323 during last 7 months. Why silently? I didn't touch this app since november, I didn't see any reasons to uninstall, because we had 0 views since then and subscription clearly stated that monthly payments would count only views. And now when moved store from Plus to Advanced both got charged and I've analyzed spending and realized that half of app fees is this unused app. I need proofs of refund.
Thank you for your feedback, we're sorry to hear about your poor experience, and we have fully refunded you. We'd love to find a way to make it right for you, we've reached out via email - [email protected]
Hi, sorry to hear you didnt have the best experience. How can we make it better?
I highly recommend this app to everyone. They always respond quickly, and it’s a great app that everyone should use. I can’t recommend it highly enough.
DO NOT DOWNLOAD, THIS IS A WARNING!!!! I wish I read reviews before downloading this stupid app. I have had this app for 3 weeks and I am up to $145 in charges. No where in pricing does it say you will be charged not only a monthly sub fee but also page view fees too. If it does, they need to make it clearer, this is disgusting. DO NOT DOWNLOAD THIS APP THEY WILL CHARGE YOU A FORTUNE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for your feedback, we're sorry to hear about your poor experience, and we have fully refunded you. We'd love to find a way to make it right for you, we've reached out via email - [email protected]
Hi, sorry to hear you didnt have the best experience. How can we make it better?
Arbaz was really helpful. He developed a specific feature to allow the application to run with tagged products as well. Brilliant—10/10 from me.
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