Rating

4.5

feedback

89

Reviews

chart

#2,705

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    11%
  • Less than a month
    39%
  • Less than a year
    38%
  • More than a year
    7%

Reviews Summary

The Split Payment & Deposit SpurIT Shopify app has received a mix of positive and negative reviews from users. On the positive side, many users praised the app for its flexibility in offering various payment options such as split payments, deposits, and installments, which can potentially lead to increased sales and improved customer satisfaction. Users also highlighted the helpful and responsive customer support provided by the team, with specific mentions of team members like Maryna, Artem, and Ilya. Additionally, users appreciated the ease of setup and the simplicity of the app's interface. However, there were some negative aspects mentioned in the reviews. Some users experienced issues with the app's compatibility with other Shopify features or apps, such as Bold Product Options, which caused delays and complications in processing payments. There were also complaints about the app not considering tax calculations, limitations in using discount codes with split payments, and instances where the app created duplicate orders, leading to discrepancies in accounting. Despite these challenges, the majority of users found the app beneficial for their payment processes and customer experience, especially with the support provided by the team.

Highlights

Flexibility in payment options and improved customer satisfaction
Responsive and helpful customer support
Compatibility issues with other Shopify features
Challenges with tax calculations and discount codes
Ease of setup and simplicity of the app's interface

Rating Breakdown

  • 5
    72% (64 ratings)
  • 4
    10% (9 ratings)
  • 3
    3% (3 ratings)
  • 2
    6% (5 ratings)
  • 1
    9% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

Le service client est très efficace, serviable et disponible.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

The team was great helping us set everything up in our store. Anastasiia was great to liason with us the development to ensure the app worked in our Shopify theme. We have been live with the app for 3 days and already converted 2 customers. Since our product is a high value item, it really helps to have the installment payment available.

Using app

15 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 12, 2024

Service client au top, application fonctionnelle en plus d’une assistance réactive et là pour vous accompagner ! Un grand merci à Andrii, qui a résolu mon problème à la perfection !! Je recommande.

Store

UNIVEA

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

wonderful service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! 😇 We're thrilled to hear you're pleased with our service. If you ever need anything, we’re here to help! 🧡

5 / 5 Share

Nov. 7, 2024

Great !!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad you're enjoying it! If you have any questions or need assistance, feel free to reach out. 😊

All reviews

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