SPD Split Payment & Deposit
All reviews
Review RSS feed
We’ve had an excellent experience with SPD Split Payment & Deposit. Their team is professional, responsive, and always helpful whenever we need assistance. The app itself is extremely useful and easy to work with, especially for businesses in the jewelry industry, where deposits, partial payments, and split-payment arrangements are often necessary for higher-value purchases. SPD has made the payment process much easier for both our team and our customers. It’s a practical, well-designed solution backed by great customer service. Highly recommended for jewelers and other businesses that regularly handle deposits and multiple payments.
Zia from Split Payments was very helpful. The development team helped us fix an issue to improve conversions and was very responsive and easy to work with. Great app and service!
Thank you so much for the kind words! We’re glad our development team could help resolve the issue and improve your conversions. It was a pleasure working with you, and we truly appreciate your trust and support! 🙌
使いやすいし、カスタマーサポートも非常に優しい。対応も早い。とりあえず、nice！
嬉しいお言葉をありがとうございます！😊✨ 「使いやすい」「対応が早い」と感じていただけて、とても嬉しいです！これからも気軽に頼っていただけるサポートを目指して頑張ります。 そして最後の「nice！」も最高です 😄💛
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience with us.
Exceptional customer support! Maryna listened carefully to my issue and resolved it instantly. Quick, attentive, and incredibly helpful service—highly recommend this app!
Thank you so much for the amazing review! 💙 We’re thrilled to hear that you had such a positive experience with our support. Maryna and the whole team truly appreciate your kind words. We’re always happy to help and make things as smooth as possible! 🙌
Unfortunately, I chose this app because the reviews were pretty good, However that is not the case with my experience. I have been trying to get in contact with someone for two weeks to make sure the split payment schedule is set up correctly. However they either never have anyone available or they take forever to become available. I am now starting to get frustrated and will start looking at other companies. This company needs to work at better customer service. I do not recommend!
We’re truly sorry to hear about your experience. This is not the level of support we aim to provide, especially when you’re trying to make sure your payment schedule is set up correctly. 🙏 We completely understand your frustration after waiting so long for assistance. We’d really appreciate the opportunity to make this right and personally review your setup with you. Please reach out to us again with your store details, and we’ll make sure your case gets the attention it deserves. Thank you for bringing this to our attention your feedback is important to us.
It doesn't work, customers reported that it only works with debit cards, doesn't work internationally - orders lost, poor support. Am uninstalling it from all stores
We’re sorry to hear about your experience and understand how frustrating it is when payment issues result in lost orders. Our app is designed to support international customers and multiple payment methods, so we’d really like to understand what happened in your case. The issue may depend on the payment provider, store configuration, or the specific payment method being used. We also apologize if our support didn’t provide the level of assistance you expected. We’d be happy to investigate the reported orders and work with you to identify the cause. Please reach out to our support team with a few details about the affected orders, and we’ll do our best to help resolve this.
what free plan ? you cant use it unless you pay
Thanks for your feedback, we understand why the wording may be confusing. The free option is available for development stores, so you can use the app without paying while building and testing your store. For a regular live store, the app starts from $19/month, with a free trial available. If you’d like, we’d be happy to help you test the app free -so you can try the features and see if it works for your needs before committing to the plan. Feel free to reach out to us, we’ll be happy to help!
El servicio fue rapido y muy amable.
¡Muchas gracias por tu reseña!😊 Nos encanta saber que recibiste una atención rápida y amable justo la experiencia que queremos ofrecer. ¡Gracias por confiar en nosotros y por compartir tu experiencia! Esperamos seguir ayudándote siempre que lo necesites. ✨
Val fue excelente con su servicio, me apoyó a dejar configurada mi tienda para ser funcional en México, para hacer pagos 50/50 correctamente y no interferir con mis opciones de pago tradicionales (Mercado Pago/Paypal). Me dejó claro el problema técnico y me apoyó con Shopify Payments y la traducción de la app en español. Muy bueno!
¡Muchísimas gracias por compartir tu experiencia! 💙 Nos alegra saber que Val pudo ayudarte a dejar todo funcionando correctamente para México y, sobre todo, que ahora tus clientes pueden disfrutar de la opción 50/50 sin interferir con Mercado Pago o PayPal. 🇲🇽✨ También nos encanta saber que la explicación del problema técnico y la configuración de Shopify Payments y del español fueron útiles. ¡Le haremos llegar tus palabras a Val! 🙌 ¡Gracias por confiar en nosotros y por tomarte el tiempo de dejar esta reseña! 😊
Thank you so much for the 5 stars! ⭐️💛 We’re really happy to know you had a great experience with us. Your support means a lot to our team, and we’re always here when you need us! 🚀
Amazing support 10/10. Val was of great help, fast and easy.
Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that Val made everything feel fast, easy, and stress-free. We’ll definitely pass your kind words along to Val! 🙌 We’re always here whenever you need us. 🚀
Es muy buena aplicación, me ha ayudado a dividir pagos en mis talleres y los pagos lleguen de manera automatica.
¡Muchas gracias por compartir tu experiencia! 💛 Nos alegra saber que SPD te ayuda a gestionar los pagos de forma más flexible y automática. 🙌 ¡Gracias por confiar en nosotros y recomendarnos! 🚀
The activation is very easy and simple to download hopefully the customer would have a great experience to purchase our expensive items with the installment plan.
Thank you for sharing your experience! 🙌 We’re happy to hear that the setup was smooth and straightforward. We hope the installment option makes those bigger purchases feel just as easy and comfortable for your customers. Wishing you lots of successful sales! 🚀
Very good onboarding by Maryna. She helped me setting up everything by Visio, it was a real plus.
Thanks so much for your kind words! 💙 It was a pleasure helping you get everything set up. We`re really glad the onboarding session and screen sharing made the process easier for you. Wishing you lots of success with your store, and remember we're always here if you need a hand. Happy selling! 🚀😊
Needs some work, but does the basics of laybuys (deferred payments) pretty well needs quality of life improvements for both customers and shop owners - but a good app and a good team
Thank you so much for your thoughtful review! 🌟 We really appreciate both your kind words and your constructive feedback. It's great to hear that the app is helping with your deferred payment needs, and we're always working on improving the experience for both merchants and customers. Your suggestions help shape our roadmap, and we're excited to keep making the app even better. Thanks for being part of the journey! 💙
I had an issue with an existing App interfering, making setup a challenge. But the folks at Finloop worked with me to identify and solve the issue quickly. Even offered me a temporary discount for the trouble. The next week this app fails again, they let me know it's a compatibility issue with a different app this time, they fix the issue. Then the next day it breaks again. I'm sure it's a great app on stores with very few other apps installed, but it unfortunately will not work for us.
Thank you for sharing this honest feedback. We’re genuinely sorry that you had to deal with repeated compatibility issues we completely understand how frustrating it is to get things working, only to have them break again. We really appreciate your patience while our team worked through the conflicts and we’re glad we were able to resolve the issues each time. At the same time, we know that repeated disruptions are not the experience you should have. We’d love the opportunity to get this fully stabilized for you and make sure you can use the app with confidence. Our team is here and ready to keep working with you until we get there. 🙏
Thank you so much for the 5-star review! 🌟 We're thrilled to know you had a great experience with our app. Your support means the world to our team and motivates us to keep improving every day. If you ever need a hand or have ideas to share, we're always here for you. Wishing you continued success with your store! 🚀
Maryna Zubakina is a very sensible and mature executive. I really appreciated her way of explaining things and her communication style; she explained everything clearly and provided satisfactory answers to every question.
Thank you so much for your thoughtful and heartfelt review! 😊🙌 It truly means a lot to hear that our explanations and communication made a positive difference. It was a pleasure assisting you. Wishing you every success with your store, and if you ever need anything in the future, our team will be here to help! 🚀
Great service from this app, the team is super helpful with any queries. Iv dealt with Maryna on a few occasions, she has been great at helping me out whenever i need it!
Thank you so much for your wonderful review! 💙 We're delighted to hear that you've had a great experience with our app and support team. Feedback like yours means the world to us and motivates us to keep improving every day. Thank you for being a valued customer and for taking the time to share your experience! 😊
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.