All reviews

Rating Breakdown

  • 5
    74% (74 ratings)
  • 4
    10% (10 ratings)
  • 3
    3% (3 ratings)
  • 2
    5% (5 ratings)
  • 1
    7% (7 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 2, 2024

Please advise does this have an option for In store? It seems to only work for our online sales, but not for our POS. Please let me know ... because that's not what we expected.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Currently, our app is primarily designed to work with online sales and may not fully integrate with Shopify POS for in-store transactions. If POS integration is essential for your business, please let us know your specific requirements. We can check if there are any workarounds or explore potential solutions to meet your needs. We understand how important this functionality is, and I’ll pass this feedback to our development team for future improvements. Let me know if there’s anything else I can assist you with!

5 / 5 Share

June 17, 2024

excellent way to have payments plans available

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! We're glad that the app is helpful for your store. Reach out anytime if you need assistance!

5 / 5 Share

May 7, 2024

Support was very helpful and quickly fixed a quirk in my theme that was interfering with Split payment widget. Artem was very helpful in making sure the app was fine tuned before ending our chat. My customers are delighted to have deposit payment and split payment options.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad to hear that Artem was able to assist you promptly and fine-tune the app to meet your needs If you ever need further assistance, feel free to reach out

5 / 5 Share

May 7, 2024

Nao entendi o app ainda

Using app

28 minutes

Total reviews

1

Average rating

5.0

2 / 5 Share

March 25, 2024

This app does not consider tax, so its not helpful when the customer tender amount for one of the split payments is fixed!

Using app

About 2 months

Total reviews

6

Average rating

4.2

Developer Reply

Hello. Thank you for the review . Could you please know that we’re committed to helping every user find a solution. We encourage you to reach out to our support team—we’re always here to assist and will do our best to help resolve any challenges.

4 / 5 Share

March 14, 2024

I am giving 4 stars just because their customer support team is excellent. I am not able to say the same thing for the product itself, but it is due to Shopify limitations. I suggest running a few test orders to see everything works for your shop.

Store

Kidsy

Using app

20 days

Total reviews

4

Average rating

4.8

Developer Reply

We appreciate your review! Great to hear you had a positive experience with our customer support. Your recommendation to other users is very valued.

5 / 5 Share

March 11, 2024

After trying so many apps, I finally found the one that is the right fit for what I need. Ilya, the customer support is very helpful as well.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! Thanks for helping us grow!

5 / 5 Share

March 10, 2024

There is just one crucial request I have. If possible, could you please include the total amount after installment payments near the product price? This would make it even easier for customers to make a purchase. Other than that, it's truly a fantastic idea! You've managed to provide great value to customers

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. Our team has already contacted you regarding the feature you are looking for. We will be waiting for any updates from you ^^

5 / 5 Share

March 29, 2025

I highly recommend this app to any business looking to improve their payment processes and customer experience. Anastasia is a wonderful agent, she was very friendly and helpful :)

Store

Maliya

Using app

12 days

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for your review! It's wonderful to hear that you're finding our app useful. Your feedback is incredibly valuable to us as we work to enhance our user experience. Thank you for being a valued user.

4 / 5 Share

Jan. 4, 2024

A solid alternative to the generic pre-sale apps. This is much faster and does not require you to use a presale wizard each time you want to offer Presales Partial Pays Split pays Installment pays For your clients. You can choose to lump your presales into a specific collection by #tag and then you have a standardized policy for all of your presales or, you can customize product by product so that if you want some partial pay, and some all paid at once, you can specify those rules per product. What for the life of me I cannot seem to wrap my head around is a shopify flaw. Shopify will not allow any app extender/plug in to work with their cart. Scenario If you accept partial pay, regardless of anything else in the universe, Shopify robs you of the use of a discount code on that product. Period. This is nuts if you have tiered clients! Some Retail, some wholesale, some b2b. An additional reason this is paramount and a total lack of attention to retail is this WE must build in fees to cover Affirm Shop-pay Credit Card Fees So by that rule the client pays a higher price regardless of which advantage they choose. Shop pay 6% Credit card 3% Cash 0% Fee based transaction are real world. Shopify is a complete fail here. This app, imagine how robust your site would be with this app and the ability to either surcharge fee users or discount code Feeless Users?

Using app

About 20 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your detailed feedback! We appreciate your insights into the limitations you've encountered with Shopify's system, particularly regarding the use of discount codes with partial payments. While we can't change Shopify's policies, we're dedicated to exploring all possible ways to improve our app to meet your unique business needs. If there's anything specific we can assist with or any further suggestions you have, please don't hesitate to reach out. Your feedback is crucial in helping us evolve.

5 / 5 Share

Nov. 28, 2023

great app with great features, the best features on shopify for split payments. great team as well happy with help with customisations

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave your feedback. We're happy that you're happy :) Hope you'll keep enjoying the app.

4 / 5 Share

Dec. 27, 2023

I initially had issues with this app as it is not compatible with Bold Product Options. I did not know that until after months. It caused quite a bit of issues and took me many weeks to get paid my $9890.00. There customer service has been very through in helping get this resolved though. They have helped me move over to another app that is supposed to be compatible. I very much appreciate their customer service specifically Kensia is wonderful.

Using app

3 months

Total reviews

5

Average rating

3.8

Developer Reply

Thank you so much for taking the time to share your feedback with us. We truly appreciate your insights as they help us improve our service. We’re glad to confirm that our app is indeed compatible with Bold Product Options. However, we’ve noticed that there were some challenges specific to your store’s setup that impacted the integration. These issues appear to be unrelated to our application’s functionality. We understand how crucial seamless operation is for your business, and we’re here to ensure just that. Please rest assured that our team is committed to providing you with comprehensive support. This includes assisting with queries related to third-party applications, like Bold Product Options, to ensure a smooth and efficient experience with our app. Your satisfaction is our top priority, and we’re always eager to help in any way we can. Don’t hesitate to reach out if you have any further questions or need assistance.

5 / 5 Share

Feb. 6, 2024

Thankyou !

Using app

5 months

Total reviews

6

Average rating

3.0

5 / 5 Share

Oct. 27, 2023

We looked at three payment companies and contacted Shopify for their suggestions. We went with Split and were extremely happy we did! Split offers different payment options and we like the simple integration and payment process with Shopify. The customer support in setting up and launching Split on our site was outstanding and took less than 30 minutes. We highly recommend Split especially if your e-commerce platform is Shopify. Thank you, Split!

Using app

3 days

Total reviews

15

Average rating

5.0

Developer Reply

Many thanks for the 5-star rating and for choosing our app for deposits! :) Hope you'll keep enjoying the app.

5 / 5 Share

Oct. 26, 2023

I cannot express how pleased I am with Split Payment app for Shopify! It has not only streamlined our financial processes on our website but has also come with an unparalleled level of customer service. What truly sets this app apart is their impeccable customer service. I've had a couple of questions and minor hiccups during the setup, and the support team's responsiveness was phenomenal. They reply quickly and always with solutions. It's evident that they genuinely care about their customers' success. In summary, this split payment app has not only simplified a crucial aspect of our business but has also raised the bar for customer service. It's rare to find a product that not only delivers as promised but is backed by a team that goes above and beyond to assist users. If you're in need of a payment separation solution for your Shopify store, look no further – this app is a game-changer!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! Customer satisfaction is our top priority, so we're glad to hear you're loving the app and our customer service. Wishing you all the sales!

5 / 5 Share

Oct. 17, 2023

La aplicacion es buena y sencilla de utilizar El servicio de atencion al cliente es muy bueno, son muy atentos me apoyaron a hacer muchos ajustes que se personalizaron especificamete para mi tienda

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five stars and your kind words! Customer satisfaction is our top priority.

5 / 5 Share

Oct. 5, 2023

Je recommande fortement. Meilleur service client

Store

IPTV+

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Our support team is always ready if you need help. Thanks for the kind review!

5 / 5 Share

Oct. 2, 2023

We would like to add 5 stars here now, although we have not yet taking the final steps to experience the app. The responsible party at SpurIT has reach out to us and offered above and beyond resolution to our original concern. Thank you very much for that! ...Looking forward to continue our exploration of the app features.

Using app

10 days

Total reviews

2

Average rating

3.5

Developer Reply

Your feedback helps us to improve service for everyone, thank you! Hope you'll enjoy using the app.

1 / 5 Share

Aug. 25, 2023

DO NOT USE! did a split credit card payment, and money was not deposited into our account in shopify. "Customer service" useless.

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your feedback and sorry you had a bad experience. We are looking into this issue and hope to resolve it promptly and accurately. Our team contacted you via email, please drop us a line at your convenience.

5 / 5 Share

July 11, 2023

Mostly a good app to offer customers part payment without using Afterpay etc Easy to install and simple to use with options for various payments i did have issue with payment of the app and they did respond promptly

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for sharing your feedback! Customer satisfaction is our top priority, so we're happy to hear that our team provided you with excellent service.