SPD Split Payment & Deposit
SPD Split Payment & Deposit: Flexible Shopify Payments
Rating
4.5
feedback
89
chart
#2,717
All reviews
Rating Breakdown
Review RSS Feed
Nov. 15, 2024
The team was great helping us set everything up in our store. Anastasiia was great to liason with us the development to ensure the app worked in our Shopify theme. We have been live with the app for 3 days and already converted 2 customers. Since our product is a high value item, it really helps to have the installment payment available.
Nov. 12, 2024
Service client au top, application fonctionnelle en plus d’une assistance réactive et là pour vous accompagner ! Un grand merci à Andrii, qui a résolu mon problème à la perfection !! Je recommande.
Nov. 8, 2024
wonderful service
Thank you so much! 😇 We're thrilled to hear you're pleased with our service. If you ever need anything, we’re here to help! 🧡
Nov. 7, 2024
Great !!
Thank you! We're glad you're enjoying it! If you have any questions or need assistance, feel free to reach out. 😊
Oct. 14, 2024
Excellent service client je ne peut que recommander cette application. Permet le payement en plusieurs fois ou avec plusieurs moyen de payements différents. Pour augmenter ses ventes c'est super!
Merci beaucoup 🥰! Nous sommes ravis que l'application vous soit utile pour augmenter vos ventes et gérer les paiements. N'hésitez pas à nous contacter si vous avez besoin d'aide.
Sept. 17, 2024
El servicio de atención al cliente es exageradamente lento. Si vendes producto digital esta app no sirve, porque de algún modo no marca el pedido como realizado y por lo tanto ni los cursos, ni los ebooks, guías... ningún producto digital descarga o se envía al cliente. Después de tenerme más de 4 horas, si, 4 horas, en el chat. No me han solucionado nada de nada. Y en vez de decirme que no sabían como solucionarlo. Me dicen que "he planteado una duda interesante" y cierran el chat, tras 4 horas... FATAL
We are truly sorry for the frustration you've experienced, and we completely understand how upsetting this situation must be for you. Your satisfaction is incredibly important to us, and we’re here to help. Just to clarify, we never close chats before a problem is solved, but it seems that your messages may have come in outside of our working hours, which is why we couldn’t respond right away. We really want to get this sorted out for you as quickly as possible! We’ve sent you the email asking for access to your store so that we can investigate and fix the issue with your digital products. Could you please reply to our emails ? We’re eager to get this resolved for you. We’ve sent several messages, but we didn’t receive a response yet. Thank you so much for your understanding, and we’re looking forward to helping you!
Aug. 29, 2024
Maryna was very helpful with my queries
Thank you so much for your kind words! We're thrilled to hear that Maryna was able to assist you with your queries. If you need anything else, don’t hesitate to reach out!
Aug. 1, 2024
Though there are some limitations to the Shopify API itself, they still explained to me nicely and get the things I needed done regardless.
Thank you so much for your kind words! We're always here to support you !
Aug. 1, 2024
Split Payment & Deposit SpurIT is a Shopify app designed to offer customers more flexible payment options at checkout. It allows for features like split payments, deposits, installments, and more, potentially leading to increased sales and improved customer satisfaction.
Thank you for your review and for choosing Split Payment !
July 2, 2024
Please advise does this have an option for In store? It seems to only work for our online sales, but not for our POS. Please let me know ... because that's not what we expected.
Thank you so much for your kind words! We're thrilled to hear that Maryna was able to assist you with your queries. Our team always strives to provide the best support possible, and we're glad we could help. If you need anything else, don’t hesitate to reach out!
June 17, 2024
excellent way to have payments plans available
Using app
About 2 months
Total reviews
2
Average rating
5.0
Thanks! We're glad that the app is helpful for your store. Reach out anytime if you need assistance!
May 7, 2024
Support was very helpful and quickly fixed a quirk in my theme that was interfering with Split payment widget. Artem was very helpful in making sure the app was fine tuned before ending our chat. My customers are delighted to have deposit payment and split payment options.
Using app
12 days
Total reviews
1
Average rating
5.0
Thank you for your wonderful feedback! We're so glad to hear that Artem was able to assist you promptly and fine-tune the app to meet your needs If you ever need further assistance, feel free to reach out
March 25, 2024
This app does not consider tax, so its not helpful when the customer tender amount for one of the split payments is fixed!
March 14, 2024
I am giving 4 stars just because their customer support team is excellent. I am not able to say the same thing for the product itself, but it is due to Shopify limitations. I suggest running a few test orders to see everything works for your shop.
We appreciate your review! Great to hear you had a positive experience with our customer support. Your recommendation to other users is very valued.
March 11, 2024
After trying so many apps, I finally found the one that is the right fit for what I need. Ilya, the customer support is very helpful as well.
We appreciate your review! Thanks for helping us grow!
March 10, 2024
There is just one crucial request I have. If possible, could you please include the total amount after installment payments near the product price? This would make it even easier for customers to make a purchase. Other than that, it's truly a fantastic idea! You've managed to provide great value to customers
Thank you so much for your review. Our team has already contacted you regarding the feature you are looking for. We will be waiting for any updates from you ^^
March 14, 2024
I highly recommend this app to any business looking to improve their payment processes and customer experience. I'm so impressed with the quality of service and support I received from the team! And I particularly want to highlight Artem's friendly support. He was always quick to respond to my questions and provided clear, helpful guidance whenever I needed it.
Thank you for your review! It's wonderful to hear that you're finding our app useful. Your feedback is incredibly valuable to us as we work to enhance our user experience. Thank you for being a valued user.
Jan. 4, 2024
A solid alternative to the generic pre-sale apps. This is much faster and does not require you to use a presale wizard each time you want to offer Presales Partial Pays Split pays Installment pays For your clients. You can choose to lump your presales into a specific collection by #tag and then you have a standardized policy for all of your presales or, you can customize product by product so that if you want some partial pay, and some all paid at once, you can specify those rules per product. What for the life of me I cannot seem to wrap my head around is a shopify flaw. Shopify will not allow any app extender/plug in to work with their cart. Scenario If you accept partial pay, regardless of anything else in the universe, Shopify robs you of the use of a discount code on that product. Period. This is nuts if you have tiered clients! Some Retail, some wholesale, some b2b. An additional reason this is paramount and a total lack of attention to retail is this WE must build in fees to cover Affirm Shop-pay Credit Card Fees So by that rule the client pays a higher price regardless of which advantage they choose. Shop pay 6% Credit card 3% Cash 0% Fee based transaction are real world. Shopify is a complete fail here. This app, imagine how robust your site would be with this app and the ability to either surcharge fee users or discount code Feeless Users?
Thank you for your detailed feedback! We appreciate your insights into the limitations you've encountered with Shopify's system, particularly regarding the use of discount codes with partial payments. While we can't change Shopify's policies, we're dedicated to exploring all possible ways to improve our app to meet your unique business needs. If there's anything specific we can assist with or any further suggestions you have, please don't hesitate to reach out. Your feedback is crucial in helping us evolve.