Irlanda Cabanas review for SPD Split Payment & Deposit
Sept. 17, 2024
El servicio de atención al cliente es exageradamente lento. Si vendes producto digital esta app no sirve, porque de algún modo no marca el pedido como realizado y por lo tanto ni los cursos, ni los ebooks, guías... ningún producto digital descarga o se envía al cliente. Después de tenerme más de 4 horas, si, 4 horas, en el chat. No me han solucionado nada de nada. Y en vez de decirme que no sabían como solucionarlo. Me dicen que "he planteado una duda interesante" y cierran el chat, tras 4 horas... FATAL
We are truly sorry for the frustration you've experienced, and we completely understand how upsetting this situation must be for you. Your satisfaction is incredibly important to us, and we’re here to help. Just to clarify, we never close chats before a problem is solved, but it seems that your messages may have come in outside of our working hours, which is why we couldn’t respond right away. We really want to get this sorted out for you as quickly as possible! We’ve sent you the email asking for access to your store so that we can investigate and fix the issue with your digital products. Could you please reply to our emails ? We’re eager to get this resolved for you. We’ve sent several messages, but we didn’t receive a response yet. Thank you so much for your understanding, and we’re looking forward to helping you!
