SPD Split Payment & Deposit
All reviews
Great customer service. When there wasn't a resource for customizing the customer confirmation email the rep listened to my idea and said they would discuss with their team. It's wonderful that the SPD team is willing to hear and collaborate with it's app users to create a better experience.
Thank you for your kind words! ๐ Weโre delighted to hear that our team could listen and collaborate with you. Feedback like yours helps us improve and create a better experience for everyone, and we really appreciate it! ๐
Javid was quick to assist and help with our needs!
Thank you so much for your kind words! ๐ Weโre thrilled to hear Javid could assist you quickly and meet your needs.
I had such a great experience with Maryna! She was incredibly patient, kind, and thorough in helping me figure out how to set up installments. She explained everything step by step, made sure I understood the process. I really appreciate the clear communication and the extra effort to make sure everything was working perfectly. Truly outstanding support. Thank you!
Thank you so much for your kind words! ๐ Weโre thrilled to hear that Maryna was able to guide you step by step and make the process smooth for you. We truly appreciate you taking the time to share your experience and for choosing our app ๐๐
Fast, professional and exceeded my expectations. Will definitely feel comfortable asking for help in the future.
Thank you so much for your wonderful feedback! ๐ Weโre so glad to hear that we exceeded your expectations ๐ It means a lot to us that you feel comfortable reaching out in the future, weโll always be here to help ๐๐
thank you for your help javid it was great to speak with you and fix our website
Youโre very welcome! ๐ It was a pleasure speaking with you as well, and Iโm really glad we could get your website fixed. ๐ Donโt hesitate to reach out anytime you need support
fast responsive support.
Thank you so much! โจ Weโre glad you found our support fast and responsive ๐ Always here if you need anything ๐ก
Zia was great help setting up and explaining Split payments.
Thank you so much for your wonderful feedback! ๐ Weโre thrilled to hear that Zia could assist you and make the setup process smooth and clear. Your support means a lot to our team, and weโre always here to help whenever you need us! ๐
I had some questions about the App and how it works, so I contacted the Support Team. They were very fast in answering and to respond all my doubts. I am very happy and recomend this App.
Thank you so much for your kind words! ๐ Weโre glad our support team could help answer all your questions and make your experience smooth. Your recommendation means a lot to us! ๐
Efficient customer support
Thank you for your kind words! ๐ We're so glad our support could help ๐ก If you ever need anything else, we're just a message away! ๐๐
Great support - timely & very helpful
Thank you so much for your kind feedback! ๐ Weโre really glad to hear that our support was timely and helpful. If thereโs anything else we can assist you with, donโt hesitate to reach out, weโre always here for you! ๐ชโจ
If these guys deliver on my request, then Andrey deserves a promotion!
Haha, challenge accepted! ๐ Weโll do our best to deliver, Andrey is already blushing from the compliment! Thanks a ton for the good vibes, weโll keep you posted! ๐๐ช
Very happy with the service
Thank you so much! ๐ฅฐ Weโre really glad to hear that youโre happy with the service, it means a lot to us! If you ever need anything else, weโre always here to help ๐๐
Excellent
Woohoo! ๐ Thanks a ton, you just made our day! ๐ If you need anything else, weโre always here to help ๐๐ฌ
Great customer service!
Thanks so much! ๐ So glad to hear youโre happy with our customer service ๐ฌโจ Weโre always here if you need anything! ๐
Really like to thank this company for tailoring their product to our requirements and understanding the issues we face. Was really pleased with their responsiveness, replying professionally and in a timely fashion. We wanted a small cosmetic change to the app which suited our needs better and they could not have been more helpful. We are looking forward to seeing how this performs on our shop when it goes live next week and if it is good, we will roll it out to other shops we have in our portfolio. An excellent product and - more importantly- with excellent back up support. Wouldn't hesitate to recommend them.
Wow! thank you so much for the amazing feedback! ๐๐ Weโre really happy we could tailor the app to fit your needs and that you felt supported along the way ๐ ๏ธ๐ It means a lot to hear youโd recommend us, and weโre just as excited to see how it performs when your shop goes live next week! ๐โจ Fingers crossed for great results! As always, weโre here anytime you need us ๐ฌ
I had some questions about how to properly set up deferred payments and minimize risks when collecting payments in installments on auto mode. Andrey from the support team helped me out super quickly โ even though it was a weekend! He provided a great consultation and shared helpful tips. I really appreciate the fast and professional support. Highly recommend this app, itโs easy to use and the team behind it really cares.
Thank you so much for the awesome feedback! ๐ Weโre thrilled to hear Andrey was able to help, even on the weekend ๐ง๐ Your kind words mean a lot to our team, and we're always here if you need anything!
Good App and best services.
Thanks so much! ๐ Glad youโre enjoying the app & support ๐ชโจ Weโre here if you need anything!
Valeri was fantastic. He contacted me right away and logged onto my computer with me on a remote session and helped me troubleshoot my issue, which was of my own doing, not SPD Split Payment & Deposit. In just a couple of clicks, it was fixed. Valeri also went above and beyond to help me with an issue that had nothing to do with his App. Very kind, and very helpful. I highly recommend him.
Thank you so much for your wonderful feedback! ๐ We're thrilled to hear Valeri was able to jump in quickly and get everything sorted for you, even beyond the scope of our app! ๐ Weโre lucky to have him on the team, and your kind words mean a lot to us ๐ฌ๐ If you ever need anything else, donโt hesitate to reach out, we're always here to help!
Customer service is very responsive and helpful with some concerns we had while setting up the split payment feature in the backend of our store.
Thank you so much for your kind words! ๐ We're really glad to hear our team could help you get everything set up smoothly ๐ If you ever have more questions or need assistance down the road, weโre always here for you ๐ฌ๐ ๏ธ Wishing you great success with your store! ๐๐๏ธ
Great app for splitting payments. They offer excellent customer support. Highly recommended!
Thank you so much for the kind words! ๐ Weโre thrilled to hear youโre enjoying the app and that our support team has been helpful, it truly means a lot to us. If you ever need anything, weโre just a message away! ๐ Thanks again for recommending us! ๐
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