SplitOrder for Shopify
View on App Store

Rating

4.2

feedback

30

Reviews

chart

#1,898

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    13%
  • Less than a year
    70%
  • More than a year
    13%

Reviews Summary

The SplitOrder app has received a mix of positive and negative reviews from users. On the positive side, users appreciate the app's ability to split orders into separate fulfillments, allocate items to specific fulfillment warehouses, and save time and labor by automating the order splitting process. The customer support team is highly praised for being helpful, responsive, and patient. Users also highlight the app's ease of use, effectiveness in splitting orders based on various criteria, and the flexibility it offers in optimizing their fulfillment processes. However, some users have raised concerns about the app's pricing, mathematical errors in orders, and lack of responsiveness from the support team in addressing issues. Despite these drawbacks, the majority of users find SplitOrder to be a valuable tool that enhances their efficiency and streamlines their business operations.

Highlights

Efficient order splitting and fulfillment
Responsive and helpful customer support
Ease of use and flexibility in customization
Concerns about pricing and support responsiveness
Mathematical errors in orders

Rating Breakdown

  • 5
    80% (24 ratings)
  • 4
    7% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    7% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 4, 2024

We have different currencies and on split orders it doesnt keep the fixed prices. We cant use this app at all.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

May 16, 2024

Our experience with this app was extremely pleasant. We need to use this app to help separate some of our orders that included some pre-ordered products.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi Garden Answer, Would love to help, though to be honest I think what your referring to isn't us at SplitOrder, as we don't touch (inadvertently or in-app) the continue selling when out of stock setting?? As to any unexpected behavior, if you were interested in re-downloading the App for another try. We could then address any conflict or suggest a work-around, as while our options are quite vast, splitting orders does have a lot of moving parts, especially with 3rd parties and unique workflows.

5 / 5 Share

March 3, 2024

Very helpful support and a great app.

Using app

6 days

Total reviews

12

Average rating

4.9

5 / 5 Share

Feb. 20, 2024

SplitOrder is fantastic! It is the ONLY solution that was able to allow us to split orders into separate fulfillments and allowed us to purchase/print multiple labels for orders with two or more items. The fact that this isn't native Shopify functionality is shocking. Shopify needs to buy SplitOrder and make this part of the native experience. The customer support team is very responsive and helped us transition from purchasing labels through Shopify to ShipStation. I can't recommend SplitOrder enough!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

With multiple warehouse locations in the country, the SplitOrder app has made allocating items to a specific fulfillment warehouse easy. I love how this app allows you to split orders by product SKU, location, etc, or a combination of each feature. With this app, we're no longer limited to just one fulfillment location with all of our inventory. It reduces your shipping cost significantly and transit time to your customers.

Using app

10 months

Total reviews

3

Average rating

5.0

All reviews

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