SplitOrder
Create rules to split orders & automate your fulfillment!
Rating
4.2
feedback
30
chart
#2,804
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
13%
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Less than a year
70%
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More than a year
13%
Reviews Summary
The SplitOrder app has received a mix of positive and negative reviews from users. On the positive side, many users praised the app for its ability to split orders efficiently, especially for scenarios involving pre-ordered products or multiple warehouse locations. Users appreciated the helpful customer support provided by the app's team, mentioning quick responses and assistance in setting up the app to meet specific business needs. Additionally, users highlighted the time-saving benefits and increased efficiency that SplitOrder brought to their fulfillment processes. However, there were some negative aspects mentioned in the reviews. Some users expressed concerns about the pricing of the app, stating that it was high for the number of orders they needed to split. Others reported issues with mathematical accuracy in orders processed by the app, leading to discrepancies in sales figures reported by Shopify. Additionally, there were complaints about unresponsive customer support, with users stating that their queries went unanswered for an extended period of time.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 4, 2024
We have different currencies and on split orders it doesnt keep the fixed prices. We cant use this app at all.
May 16, 2024
Our experience with this app was extremely pleasant. We need to use this app to help separate some of our orders that included some pre-ordered products.
Hi Garden Answer, Would love to help, though to be honest I think what your referring to isn't us at SplitOrder, as we don't touch (inadvertently or in-app) the continue selling when out of stock setting?? As to any unexpected behavior, if you were interested in re-downloading the App for another try. We could then address any conflict or suggest a work-around, as while our options are quite vast, splitting orders does have a lot of moving parts, especially with 3rd parties and unique workflows.
Feb. 20, 2024
SplitOrder is fantastic! It is the ONLY solution that was able to allow us to split orders into separate fulfillments and allowed us to purchase/print multiple labels for orders with two or more items. The fact that this isn't native Shopify functionality is shocking. Shopify needs to buy SplitOrder and make this part of the native experience. The customer support team is very responsive and helped us transition from purchasing labels through Shopify to ShipStation. I can't recommend SplitOrder enough!
Feb. 12, 2024
With multiple warehouse locations in the country, the SplitOrder app has made allocating items to a specific fulfillment warehouse easy. I love how this app allows you to split orders by product SKU, location, etc, or a combination of each feature. With this app, we're no longer limited to just one fulfillment location with all of our inventory. It reduces your shipping cost significantly and transit time to your customers.
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