Rating

4.0

feedback

35

Reviews

chart

#5,073

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    26%
  • Less than a year
    66%
  • More than a year
    3%

Reviews Summary

The reviews for the SplitOrder Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ability to split orders based on various criteria such as location, SKU, and tags, making it easy to manage multiple warehouse locations and fulfillments. Users appreciate the app's ease of setup, good support, and time-saving features. The customer service team is praised for being responsive and helpful in addressing user needs and customizing the app to fit specific requirements. However, some users have reported issues with the app not working as expected, particularly in terms of pricing discrepancies, mathematical errors in orders, and lack of response from support when facing problems.

Highlights

Positive aspects: Ability to split orders based on various criteria, ease of setup, good support, time-saving features
Negative aspects: Issues with app functionality, pricing discrepancies, lack of support response

Rating Breakdown

  • 5
    77% (27 ratings)
  • 4
    6% (2 ratings)
  • 3
    6% (2 ratings)
  • 2
    3% (1 ratings)
  • 1
    9% (3 ratings)

Reviews with Text

  • 89% (31)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Jan. 15, 2026

Hi, I have tried to contact support but have been unable to. We are experiencing issues with reporting and I would like to speak with someone as soon as possible - can you please reach out to me. Thanks

Using app

--

Total reviews

1

Average rating

3.0

1 / 5 Share

Jan. 13, 2026

App simply just doesn't work. Ran the software on orders and it doesn't absolutely nothing. Simply a waste of money, resources and time.

Using app

10 minutes

Total reviews

3

Average rating

1.0

Developer Reply

Hi, Please feel free to reach out for some help, as all workflows and 3rd parties differ with orders - and we can recommend the best setup to suit your specific workflow!

5 / 5 Share

Nov. 22, 2025

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

The app works great. Splits the orders to the 3PLs we require. Easy to setup and good support.

Using app

3 months

Total reviews

18

Average rating

5.0

5 / 5 Share

June 26, 2025

Using app

9 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more