Rating

4.2

feedback

31

Reviews

chart

#2,301

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    71%
  • More than a year
    19%

Reviews Summary

The SplitOrder app has received mostly positive reviews from users who found it extremely helpful in splitting orders based on various criteria such as location, product type, and fulfillment needs. Users appreciated the seamless functionality of the app, quick responses from the developer's support team, and the efficiency it brought to their order management process. The ability to split orders into separate fulfillments, allocate items to specific warehouses, and save on shipping costs were highlighted as key benefits. However, some users mentioned issues with pricing, mathematical problems with orders, and lack of responsiveness from support in certain cases.

Highlights

Efficient order splitting based on different criteria such as location, product type, and fulfillment needs
Responsive developer support and quick email responses
Cost-saving benefits and reduced shipping expenses
Issues with pricing and mathematical accuracy of orders
Lack of responsiveness from support team in some cases

Rating Breakdown

  • 5
    81% (25 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 8, 2025

App worked great for our needs. We needed to split orders based on Location (two different countries) and it worked seamlessly and perfectly. The developer is very quick in replying to emails when support is needed. I recommend this app.

Using app

--

Total reviews

6

Average rating

5.0

1 / 5 Share

Sept. 4, 2024

We have different currencies and on split orders it doesnt keep the fixed prices. We cant use this app at all.

Using app

7 months

Total reviews

1

Average rating

1.0

5 / 5 Share

May 16, 2024

Our experience with this app was extremely pleasant. We need to use this app to help separate some of our orders that included some pre-ordered products.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi Garden Answer, Would love to help, though to be honest I think what your referring to isn't us at SplitOrder, as we don't touch (inadvertently or in-app) the continue selling when out of stock setting?? As to any unexpected behavior, if you were interested in re-downloading the App for another try. We could then address any conflict or suggest a work-around, as while our options are quite vast, splitting orders does have a lot of moving parts, especially with 3rd parties and unique workflows.

5 / 5 Share

March 3, 2024

Very helpful support and a great app.

Using app

2 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Feb. 20, 2024

SplitOrder is fantastic! It is the ONLY solution that was able to allow us to split orders into separate fulfillments and allowed us to purchase/print multiple labels for orders with two or more items. The fact that this isn't native Shopify functionality is shocking. Shopify needs to buy SplitOrder and make this part of the native experience. The customer support team is very responsive and helped us transition from purchasing labels through Shopify to ShipStation. I can't recommend SplitOrder enough!

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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