All reviews

Rating Breakdown

  • 5
    83% (24 ratings)
  • 4
    7% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    3% (1 ratings)
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5 / 5 Share

May 16, 2024

Our experience with this app was extremely pleasant. We need to use this app to help separate some of our orders that included some pre-ordered products.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi Garden Answer, Would love to help, though to be honest I think what your referring to isn't us at SplitOrder, as we don't touch (inadvertently or in-app) the continue selling when out of stock setting?? As to any unexpected behavior, if you were interested in re-downloading the App for another try. We could then address any conflict or suggest a work-around, as while our options are quite vast, splitting orders does have a lot of moving parts, especially with 3rd parties and unique workflows.

5 / 5 Share

March 3, 2024

Very helpful support and a great app.

Using app

6 days

Total reviews

12

Average rating

4.9

5 / 5 Share

Feb. 20, 2024

SplitOrder is fantastic! It is the ONLY solution that was able to allow us to split orders into separate fulfillments and allowed us to purchase/print multiple labels for orders with two or more items. The fact that this isn't native Shopify functionality is shocking. Shopify needs to buy SplitOrder and make this part of the native experience. The customer support team is very responsive and helped us transition from purchasing labels through Shopify to ShipStation. I can't recommend SplitOrder enough!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

With multiple warehouse locations in the country, the SplitOrder app has made allocating items to a specific fulfillment warehouse easy. I love how this app allows you to split orders by product SKU, location, etc, or a combination of each feature. With this app, we're no longer limited to just one fulfillment location with all of our inventory. It reduces your shipping cost significantly and transit time to your customers.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

This is the best app! Accurately splits orders based on various criteria. Easy to set up and the absolute best support of any app we use in our Shopify store. This app has saved us tons of labor and increased our efficiency ten-fold.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

I would like to say that SplitOrder was the only app that could help us solve our use case and namely to split combined orders when immediate delivery + pre-order articles were bought together. We appreciate all the support we have got from Jesse, it made the setup so easy to grasp and ultimately, solve our problem. Thank you, we highly recommend your app!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

We have a subscription service which customers purchase multiple boxes in one order that need to be split. Since Shopify doesn't have the option to split items in an order, we came across this app and it has been a huge help. Customer support is great as they helped to set up a service that would work for our business. Thanks!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

SplitOrder truly helps us when we were in a bind and out of options. The app was super easy to use, and it helped solve our problem. Their Customer Service team is so helpful and patient.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

SplitOrder does everything it claims to do -- splits orders based on any criteria you provide. Being able to split directly within ShipStation is a huge bonus. This has been a major time-saver for us. The support is incredible as well. Buy with confidence.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

SplitOrder app is exactly what we needed. It's a pretty simple app with easy settings. We started doing splits manually at first to get familiar with the app and address any questions before we set everything to be automated. They were very responsive to our emails and we worked through any issues. We are now using the automated feature and it's been smooth sailing.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 5, 2023

We have done a lot of back & forth with the app Dev to perfectly fit our needs. Now it works like a charm and is part of our daily business routine. Thanks a lot!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2023

So far this has been exactly what we needed. We have a subscription box and ecomm shop, and people often order a mixed cart of these things. Our subscription ship in one big batch per month, and the only way to split mixed orders was manual. This is totally worth the price :)

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

I am a wholesaler and this order saves the day! Customer service is top notch. Once I got thru the first few orders and learned how to best set up for my business it has been a huge time saver.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

This app is exactly what we needed and simple enough that it doesn't overcomplicate things. We needed to split orders from pre-sale products so that we could fulfil pre-orders at a later date. After following the setup instructions myself, I tested it and it did exactly what we wanted with a few little extra handy features that i didn't realise I would want, but which made the whole app even better. Highly recommend!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

The creators of SplitOrder are brilliant geniuses! They made it possible to streamline our business processes from manual to automated. We sell subscription and one-time boxes. These products often ship on different dates. One time boxes ship right away. Subscription products ship on a specific day each month. Orders with subscription and one time products need to be split into separate orders so they can be fulfilled at the right time. When I tested SplitOrder, it didn't originally split orders for our use case, so THEY BUILT THE FUNCTIONALITY! I was floored by the service they provided. Top notch! SplitOrder now works perfectly. Thank you, Jesse and team, for everything!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

This app provided the solution we needed to split shipments in Shipstation so that each shipment only contained one SKU, saving our fulfillment team time from having to split shipments manually. Their support team was also very helpful with getting this setup properly!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Our store had several integrations that were going to be impacted by the deprecation of the Shopify fulfillment API. The SplitOrder app was almost the perfect solution to our problems. After contacting Mercantile Solutions, they were able to enhance the existing SplitOrder app to meet our requirements. Saving us a lot of time and money. Thanks for your help Mercantile Solutions!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

This app installed an issue I was experiencing with taking pre-orders. The app performs amazingly well for my needs and the team has been super quick to answer any questions. Definitely recommend!

Using app

24 days

Total reviews

11

Average rating

5.0

5 / 5 Share

July 28, 2022

We use this app to split orders for fulfillment. The app works great for our needs. The team was so quick to respond and enable functionality into the app that would optimize our use case. Really appreciate the quick response and flexibility! Using this app will save us a lot of time and manual effort.

Using app

About 1 month

Total reviews

3

Average rating

3.7