SplitOrder for Shopify

SplitOrder

Create rules to split orders & automate your fulfillment!

View on App Store

Rating

4.4

feedback

29

Reviews

chart

#688

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    72%
  • More than a year
    10%

Reviews Summary

The SplitOrder app has received a mix of positive and negative reviews from users. On the positive side, many users praise the app for its ability to split orders into separate fulfillments, allowing for the purchase and printing of multiple labels for orders with multiple items. Users appreciate the app's functionality in allocating items to specific fulfillment warehouses, reducing shipping costs, and improving efficiency. The customer support team is also highlighted for being responsive and helpful in assisting with setup and transitions. However, some users have experienced glitches when using the app alongside other apps or automations, leading to issues with order accuracy and sales figures. Additionally, a few users have raised concerns about the high pricing of the app, especially for the number of orders being split per month.

Highlights

Efficient order splitting and fulfillment
Responsive customer support
Glitches when used with other apps
High pricing for order splitting
Positive feedback on functionality and ease of use

Rating Breakdown

  • 5
    83% (24 ratings)
  • 4
    7% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 16, 2024

Our experience with this app was extremely pleasant. We need to use this app to help separate some of our orders that included some pre-ordered products.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi Garden Answer, Would love to help, though to be honest I think what your referring to isn't us at SplitOrder, as we don't touch (inadvertently or in-app) the continue selling when out of stock setting?? As to any unexpected behavior, if you were interested in re-downloading the App for another try. We could then address any conflict or suggest a work-around, as while our options are quite vast, splitting orders does have a lot of moving parts, especially with 3rd parties and unique workflows.

5 / 5 Share

March 3, 2024

Very helpful support and a great app.

Using app

6 days

Total reviews

12

Average rating

4.9

5 / 5 Share

Feb. 20, 2024

SplitOrder is fantastic! It is the ONLY solution that was able to allow us to split orders into separate fulfillments and allowed us to purchase/print multiple labels for orders with two or more items. The fact that this isn't native Shopify functionality is shocking. Shopify needs to buy SplitOrder and make this part of the native experience. The customer support team is very responsive and helped us transition from purchasing labels through Shopify to ShipStation. I can't recommend SplitOrder enough!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

With multiple warehouse locations in the country, the SplitOrder app has made allocating items to a specific fulfillment warehouse easy. I love how this app allows you to split orders by product SKU, location, etc, or a combination of each feature. With this app, we're no longer limited to just one fulfillment location with all of our inventory. It reduces your shipping cost significantly and transit time to your customers.

Using app

10 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 12, 2024

Store

TESBROS

Using app

10 months

Total reviews

5

Average rating

4.8

All reviews

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