SplitOrder
The reviews for the SplitOrder Shopify App are quite mixed. Some users have found the app to be extremely helpful in splitting orders based on various criteria, such as location, SKU, and fulfillment needs. They praise the app for its ease of use, time-saving capabilities, and excellent customer support. On the other hand, there are negative reviews mentioning issues with the app not working as expected, problems with pricing, and difficulties in contacting support for assistance. Overall, the app seems to be beneficial for those with specific order splitting requirements but may have some limitations and challenges for others.
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Always worked fine. Now however the orders aren't split to the by shopify assigned location. This makes the app basically useless because it just splits to locations without stock. Messaging support doesn't work because they don't come with a fix. It has been almost 2 months of manually adjusting orders.
FINALLY! A way for me to split line items that have been fulfilled but come back from 3rd party vendors as out of stock!
Hi, I have tried to contact support but have been unable to. We are experiencing issues with reporting and I would like to speak with someone as soon as possible - can you please reach out to me. Thanks
Hi, We are glad to help out via our main support email: [email protected]) Though, you bring up a very valid point for the merchant community: Yes, unfortunately there are a few nuances in the way Shopify reports against the items removed from an original order for a split (which only effects splitting by new order vs fulfillment request or in ShipStation), where they mis-count the items as refunded without an actual refund. While we have an in-App workaround with Store-Credit we explain in our guide and during onboarding, we would love to help you out with that if you are interested in re-installing the App - just let us know!
App simply just doesn't work. Ran the software on orders and it doesn't absolutely nothing. Simply a waste of money, resources and time.
Hi, Please feel free to reach out for some help, as all workflows and 3rd parties differ with orders - and we can recommend the best setup to suit your specific workflow!
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