SplitOrder
The SplitOrder app has received a mix of positive and negative reviews from users. Positive aspects highlighted by users include the app's ability to split orders based on various criteria such as location, SKU, and tags, making fulfillment more efficient. Users also appreciated the responsive customer support provided by the developer. On the other hand, negative reviews mentioned issues with the app not working as expected, problems with pricing, and lack of response from support in some cases. Despite the mixed feedback, many users found SplitOrder to be a valuable tool for managing and automating order splitting in their Shopify stores.
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FINALLY! A way for me to split line items that have been fulfilled but come back from 3rd party vendors as out of stock!
Hi, I have tried to contact support but have been unable to. We are experiencing issues with reporting and I would like to speak with someone as soon as possible - can you please reach out to me. Thanks
Hi, We are glad to help out via our main support email: [email protected]) Though, you bring up a very valid point for the merchant community: Yes, unfortunately there are a few nuances in the way Shopify reports against the items removed from an original order for a split (which only effects splitting by new order vs fulfillment request or in ShipStation), where they mis-count the items as refunded without an actual refund. While we have an in-App workaround with Store-Credit we explain in our guide and during onboarding, we would love to help you out with that if you are interested in re-installing the App - just let us know!
App simply just doesn't work. Ran the software on orders and it doesn't absolutely nothing. Simply a waste of money, resources and time.
Hi, Please feel free to reach out for some help, as all workflows and 3rd parties differ with orders - and we can recommend the best setup to suit your specific workflow!
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