Spoks: Email & SMS Marketing
The reviews for the Spoks Shopify app are overwhelmingly positive, with users praising the onboarding experience, cost-effectiveness, ease of use, and excellent customer support. Many users highlighted the significant cost savings compared to other email marketing platforms like Klaviyo. The app's intuitive interface, transparent pricing model, and seamless transition from other providers were also commonly mentioned. Users appreciated the responsive and knowledgeable support team, as well as the app's functionality in creating and managing email campaigns, segmenting customers, and creating flows.
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I have made the switch and I am so glad I did. My experience so far has been really good! Working with the team at SPOKS has been a great experience and their willingness to make changes to the app and work together with me has been something I haven't experienced with any other app creator. Good job, guys. Keep up the good work.
Probably the best onboarding experience I’ve had with a Shopify app. From the very first interaction, the team and especially Daniel has been incredibly helpful, proactive and genuinely invested in making sure we get the most out of the app. The onboarding alone deserves 5 stars. We’re still early in the process, but the potential looks huge. Honestly, if Spoks delivers even half of what I believe it can do for our store, I’ll be VERY happy. Great product, even better people behind it. Can’t wait to see the results.
My low average spend with Klaviyo per month was $970. I was constantly suppressing profiles and having to limit my email campaigns so I wouldn't exceed their crazy limits and spend more. I was hesitant to try Spoks but it has been a great alternative. It's not perfect but I'm a done is better than perfect kind of person these days. For $39 I can send an email daily if I want. It has the capability to display dynamic products based on collection like Klaviyo. I honestly don't use a ton of the features because I don't have to. I can hit a large majority of my database easily and regularly and that's what is important to me.
Fantastic Team. They cant do enough to help you whilst setting up and my constant questions are answered immediately
Nice and simple - easy to use. Does not get anywhere near klaviyo in functionality. Flows are challenging as the yes/no splitting is handled in a cumbersome way using filters. Another recently discovered failing is that it does not sync contacts or subscribers into shopify when they sign up in spoks - bit of a fundamental failing. However, it saves me a fortune, so i am hoping it will develop quickly to plug some of these shortcomings, then maybe i'll raise my star rating a bit.
Happy to hear we're saving you a fortune. We ship new updates daily, and based on what we hear from our customers, most former Klaviyo users find that Spoks has everything they need. For the most advanced users there may still be a few features missing. In those cases, we always encourage reaching out in the support chat, so we can either suggest an alternative solution or prioritize building the feature. Regarding contact syncing back into Shopify: this is currently in development and should be live within a couple of weeks. The flow builder can feel a bit cumbersome for the more branched setups, but most use cases are achievable today. If anyone gets stuck, our support team is always happy to help set things up. An upgraded flow editor interface is also coming soon. Please feel free to email me at [email protected] any other features you feel are missing. Best regards, David, CEO
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