Spoks: Email & SMS Marketing
All reviews
Awesome app! We switched to Spoks about six months ago after using another well-known email marketing platform for years, and we haven’t looked back. What we really like about Spoks is that it manages to be much simpler and more intuitive to use, without sacrificing the powerful features we need. Setting up campaigns, working with our customer data and actually getting things done feels faster and far less complicated. The ChatGPT integration takes it to another level. Being able to work with our Spoks data directly through ChatGPT makes segmentation, campaign planning and understanding our customers much easier — and opens up a lot of possibilities we’re only beginning to explore.
Having been a long time user of Klayvio, and an increasing frustration in the huge associated costs, changing over to Spoks has been incredible. The customer service has been immediate and helped us through any set up details we needed. So pleased we found Spoks.
This is a gamechanger. I was tired of paying so much for email services and for features I did not need. The team was so helpful in getting me set up.
I love spoks! I was with Klaviyo and they moved all my flows etc over really quickly. Setting up new flows is easy with the templates and I can actually edit or create emails from my phone now too! It's so much cheaper and I'm not having to keep paying more the more contacts I have. The analytics are great, I can see what's working and what's not. Couldn't be more thrilled
Been struggling with Klaviyo for a while. Been watching spoks and decided to go with them. The support you get is on the ball; that they actually reach out to you, when they must have seen my chats with Fin the bot. It's definitely not as complicated as Klaviyo and for someone who is new to ecomm and flows etc . Im really happy . Customer service with 5 star
Spoks has been great for our business at a price that doesn't make me want to throw up every month. All the bells and whistles plus great support. Kevin COO Mom Bomb
I had been using Klaviyo for years. Ever since starting my business, I knew I wanted to eventually end up with Klaviyo as my email marketing platform. When I finally got to that point, I was ecstatic. However, as I've seen my personal costs skyrocket through Klaviyo, I knew I had to find an alternative. When a friend told me about Spoks, I checked it out. I did sit on this decision for quite awhile because UGH—who wants to have to set up everything all over again?! I finally decided to take the leap and signed up for Spoks. I was pleasantly surprised that it brought over all my contacts and flows. Customer service has also been top-notch—which is also a major concern for many when switching to a new platform. I cannot speak highly enough of how helpful Spoks customer service is. A true gem. I recently sent out my first campaign and it sent just fine. My overall experience of Spoks has been great! I'm so grateful to have found them.
I don’t write many reviews, but when I have an especially good experience with a company, I think it’s worth taking the time. I’ve been running and managing an ecommerce website since 1998. We’re a small family business, basically a two-person operation, so I handle much of the website work, IT, SEO, membership, and email marketing myself. Over the years, I’ve used more online platforms and services than I can remember. When my longtime email marketing provider doubled my cost and limited the number of contacts I could have at the old price, I started looking for an alternative. I found Spoks.com through an Instagram ad and decided to give them a try. Over the next few weeks, I had several video calls with Martin and Daniel, who patiently helped me move from Mailchimp to Spoks and showed me how to use some of the additional features, including AI tools. Daniel and David were also very helpful with follow-up questions along the way. I’m now up and running, paying about half of what I was paying before and getting far more features. What impressed me most was the support. Everyone I dealt with was patient, responsive, knowledgeable, and easy to work with. Five stars from me. Thanks again to Martin, Daniel, and David for making the transition much easier than I expected. Yoko Lewis, www.yokodana.com
The platform is easy to use and get started with. Very helpful team when you are stuck.
Det er nemt at skifte, og alt fungerer rigtig fint. det er nemt at få hjælp. Appen er på dansk, så ingen problemer der. Har virkelig ikke noget at klage over. Der var en lille fejl i template med video, men det fik de løst hurtigt. Jeg skiftede fra Klaviyo og er rigtig godt tilfreds.
Spoks has been a great email service. Easy to use and the email creation process has been fantastic!
We love SPOKS! Amazing customer service. Email works great and is an amazing value. We've saved THOUSANDS with SPOKS! I cannot recommend them enough!
Well done SPOKS Team. We grew on Klaviyo to 140,000 users but at points had 2000 regular customers, so the plan was costing us a fortune, and Klaviyos admin to surpress , unsurpress to align the commericals was crazy. When I saw your ad I though I was dreaming or it'd be rubbish. But as you included a sync and personal review of our flows, I couldn't say no. Since moving to you not only have we incredible ROI on our cost of email we use our GPT to help us manage everything. Absolutely love SPOKS. Well done!
What a great app and service for my store- affordable and professional. I switched from Klaviyo, which was complicated and very, very expensive. SPOKS has made a small store like mine able to collect emails. Do newsletters and so much more; I highly recommend SPOKS
We decided to switch to Spoks because our previous email marketing platform was getting really expensive over time - a problem I think a lot of Shopify stores know. At first we were honestly a bit skeptical about switching. We have a bigger email list and our shop has been around for quite a few years, so email marketing is an important part of our business. We were worried about what would happen to our flows, if we would see a drop in revenue, how our email deliverability would be after switching platforms etc. But what can I say, we tried it and didn't regret it for a second. The whole migration went super smooth, we had absolutely no drop in revenue, our flows are actually performing better than before and our campaigns perform just as good. The tool itself is very clean and easy to use and has all the important features we need. Even with our bigger list everything runs really smooth. And one thing I really have to mention is the support. Probably the best support we ever experienced with any Shopify app. The guys really took their time for us, discussed the whole migration with us in several calls and are always easy to reach via chat if there is anything. You really feel like there are actual people behind the app who care about their customers. So if you're currently thinking about switching your email marketing platform because you're tired of paying more and more, just give Spoks a try. We are super happy we did!
This is the first time I've ever set up a new email platform and actually had fun doing it, and I've been doing this a long time. The connector to Claude has been seamless, all of the setup was so clear and David is so helpful with the videos, email welcomes, and even the email conversations we've had so far. I thought I was just dipping my toe into trying Spoks and installed it to play with and I immediately went all in and easily transferred everything into Spoks. HIGHLY recommend giving it a try. Thank you for developing this much needed app!
Oh thank you so much for the kind words. I love that you were just dipping your toe, but managed to get it all set up so quickly. We'll start recording more videos too, let us know if you would like us to cover something better! David
I have made the switch and I am so glad I did. My experience so far has been really good! Working with the team at SPOKS has been a great experience and their willingness to make changes to the app and work together with me has been something I haven't experienced with any other app creator. Good job, guys. Keep up the good work.
Thank you! We ship updates daily, and working through them with the merchants who actually use the app is the best part of the job. Keep the ideas coming, and glad the switch paid off! David
Probably the best onboarding experience I’ve had with a Shopify app. From the very first interaction, the team and especially Daniel has been incredibly helpful, proactive and genuinely invested in making sure we get the most out of the app. The onboarding alone deserves 5 stars. We’re still early in the process, but the potential looks huge. Honestly, if Spoks delivers even half of what I believe it can do for our store, I’ll be VERY happy. Great product, even better people behind it. Can’t wait to see the results.
My low average spend with Klaviyo per month was $970. I was constantly suppressing profiles and having to limit my email campaigns so I wouldn't exceed their crazy limits and spend more. I was hesitant to try Spoks but it has been a great alternative. It's not perfect but I'm a done is better than perfect kind of person these days. For $39 I can send an email daily if I want. It has the capability to display dynamic products based on collection like Klaviyo. I honestly don't use a ton of the features because I don't have to. I can hit a large majority of my database easily and regularly and that's what is important to me.
Thank you! Reaching your whole list as often as you like, without watching a meter, is exactly what the flat price is for. And if there's something specific you'd like us to fix or add, tell us in the support chat. We ship updates daily. David
Fantastic Team. They cant do enough to help you whilst setting up and my constant questions are answered immediately
Thanks! There's no such thing as too many questions here, so keep them coming. Glad the setup went smoothly! David
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