Spreadconnect: Print on Demand
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use, quality products, fast shipping, and reasonable prices. Users appreciate the user-friendly interface, the ability to design custom products, and the integration with Shopify. However, negative feedback revolves around issues with print quality, slow delivery times for samples, lack of bulk editing options, and problems with the shipping process. Some users also expressed frustration with customer support and policies regarding lost shipments.
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Customer service is horrible. Whenever I reach out for assistance the default setting seems to be to copy and paste existing blog posts from their Community Help tab rather than actually answering my question. The final straw was when I reached out because my customers were experiencing problems in placing orders for a product. The live agent's advice was for me to reset my browser. Not sure how my browser setting could be responsible for a product showing as out of stock to all of my customers despite being identical to other products with identical options which seem to be operating fine. This app just isn't something I'm willing put my reputation behind or trust with my customer service rating.
Great POD app
Hi DS Artwork N Design, Thank you for your kind words and for taking the time to leave us a review! If you have any additional questions or need further assistance, please don’t hesitate to reach out to our customer service team. Best regards, Sabrina Integration Manager Spreadconnect Team
They make great quality items and ship to you customers relative fast. They only issue is if you don't read the shipping price you will lose money on your first sale. They have a flat rate shipping cost break down, make sure you read it and add it to your sale price. I use spreadconnect for all my merch do to their prices for items, and their quilty prints. I have sold several items and every customer has loved what they bought. Starting out there is no need to use the expensive shirts and hats, they 7 to 8 dollar shirts are great as well as the 10 dollar hats. I order samples to make sure the prints come out correct and the only time I wasn't 100% happy was because of my choice of lettering. I give them a 4 star only because when you order samples they take for way to long to make it to you, which cost you time that you item could be up on your store. They also connect to Amazon as well as other major companies not just Shopify, that's a plus as well. Give them a shot and see how well good your designs come out. Just make sure to use PNG files.
Hello FullSend 22 VCC Co., Thank you for taking the time to leave us such a detailed review! We're delighted to hear that you're happy with the quality of our products, the print results, and the overall experience with Spreadconnect. We also appreciate you sharing your helpful tips regarding shipping costs, sample orders, and using PNG files. Feedback like this is very valuable for other merchants as well as for us. At the same time, we're sorry to hear that sample delivery times have not always met your expectations. If you ever have any questions or need support, our customer service team will be happy to help. Best regards, Sabrina Integration Manager Spreadconnect Team
Die App und Anwendung an sich ist super und einfach - Nur ist die Qualität vom Druckergebnis leider nicht nutzbar und sehr schnell abnutzbar. Die bedruckten Stellen bleiben aneinander und an Stühlen kleben und sehen auch auf vollflächigen Designs ausgefranst aus. Sehr schade, weil der Rest sonst echt super einfach bei euch funktioniert :)
Hi okapi by Freqs, vielen Dank, dass du dir die Zeit genommen hast, unsere App zu bewerten. Es ist sehr schade zu hören, dass du mit der Druckqualität der Textilien nicht zufrieden bist. Gerade Druck- und Produktqualität haben für uns einen sehr hohen Stellenwert, weshalb wir dein Feedback sehr ernst nehmen und dem unbedingt nachgehen möchten. Damit wir den Fall genau prüfen können, bitten wir dich, dich mit unserem Kundenservice in Verbindung zu setzen. So können wir nachvollziehen, um welche Bestellung es sich handelt, die Produktion überprüfen und bei Bedarf unser Qualitätsmanagement direkt einbeziehen. Melde dich dazu gerne per E-Mail bei uns unter: [email protected] Vielen Dank für dein Feedback und deine Unterstützung! Liebe Grüße Sabrina Integration Manager Spreadconnect Team
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