Spreadconnect: Print on Demand
The reviews are mixed but lean positive overall. Many merchants praise the app for being easy to use, simple to integrate with Shopify, and helpful for creating and managing print-on-demand products. Positive comments also highlight product quality, reasonable pricing, fast shipping in many cases, good mockup generation, and a user-friendly design/customizer experience. Several reviewers say the app works well for new stores and that support can be responsive in some cases. The main complaints focus on operational friction and reliability. A recurring issue is the lack of bulk editing or mass product management, which makes it time-consuming to update large catalogs, especially after product or print-area changes. Reviewers also report problems with shipping setup, unclear shipping costs, inconsistent production or delivery times, and occasional print quality or placement issues. Customer support receives criticism for being slow, unhelpful, or difficult to reach, and some users mention frustrating policy limitations around lost shipments or returns. Overall, the app is valued for its core POD functionality, but merchants want better tooling, more consistent fulfillment, and stronger support.
Customer service is horrible. Whenever I reach out for assistance the default setting seems to be to copy and paste existing blog posts from their Community Help tab rather than actually answering my question. The final straw was when I reached out because my customers were experiencing problems in placing orders for a product. The live agent's advice was for me to reset my browser. Not sure how my browser setting could be responsible for a product showing as out of stock to all of my customers despite being identical to other products with identical options which seem to be operating fine. This app just isn't something I'm willing put my reputation behind or trust with my customer service rating.
Great POD app
Hi DS Artwork N Design, Thank you for your kind words and for taking the time to leave us a review! If you have any additional questions or need further assistance, please don’t hesitate to reach out to our customer service team. Best regards, Sabrina Integration Manager Spreadconnect Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.