Amethyst review for Spreadconnect
April 12, 2023
Such an easy app to integrate with great pricing and options, but AWFUL print quality. I had to refund and refill more than 50% of the orders I sent to customers. Things were constantly misprinted, had holes, etc. I ordered samples for each product I put on my site and after I washed them a handful of times they completely faded or begin to peel. I had to stop working with them all together.
Thank you for your feedback and we are sorry to hear about the print issues you experienced. For Digital Direct Print method products get pretreated before printing to help the ink stick to the product material, it could be possible that the pretreatment was not effective on some products. Please email us at [email protected]. We would love to look into this further to help improve our process in the future. We hope to hear from you soon.