ATeesCo Graphic Tees review for Spreadconnect: Print on Demand
April 16, 2025
BEWARE! Make sure to read their policies: https://faq.spreadconnect.app/hc/en-us/articles/360020606639-Spreadconnect-s-policy-on-returns "THE SHIPPING PROVIDER DID NOT COMPLETE DELIVERY" This means that after they ship, if the item gets lost in the mail, they will not refund or reship the product. YOU will be out your $ for their poor packaging or mislabeling. You might think this is not too big of a problem, but it happens quite often. Quality of print is ok, shirts are overpriced. The Fruit of the Loom is really cheap quality. Printful has better pricing and covers problems with shipping. Spreadconnect do better. Spreadconnect, I welcome your response as to why this policy is in place. It's your packaging, your labeling, why is it not your responsibility...
Hi ATeesCo Graphic Tees, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced. Regarding shipping, as outlined in our policy, responsibility transfers to the carrier once an order leaves our facility. Every order includes a tracking link to help monitor shipments, and while we must follow carrier protocols, we do our best to assist with issues on a case-by-case basis. We’re also sorry to hear the quality didn’t meet your expectations. We offer a range of apparel options, including premium brands, and appreciate your feedback as we continue improving our product selection. If you'd like to discuss this further, please contact our customer support - they are always happy to help! Thank you! Sabrina Integration Manager Spreadconnect Team
Spreadconnect is Shopify’s 48-hour Print-on-Demand service.