Rating

4.3

feedback

64

Reviews

chart

#7,897

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    59%
  • More than a year
    25%

Reviews Summary

Springbot has received mostly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the ease of use, great customer service, and the app's effectiveness in helping businesses grow and save money. The onboarding process is highlighted as clear and seamless, with helpful and patient teams guiding users through the setup. Features like email campaigns, automation, and adroll advertising are praised for organizing data and boosting Shopify store growth. However, some users have raised concerns about the high price point, lack of hands-on support from account managers, and limitations in social media functionalities. Despite these drawbacks, the majority of reviewers recommend Springbot for its user-friendly platform, helpful features, and excellent customer service.

Highlights

Positive user experience, ease of use, great customer service, effectiveness in growing businesses
Clear and seamless onboarding process, helpful and patient teams
Praise for email campaigns, automation, adroll advertising, and organizing data
Concerns about high price point, lack of hands-on support from account managers
Limitations in social media functionalities

Rating Breakdown

  • 5
    72% (46 ratings)
  • 4
    11% (7 ratings)
  • 3
    2% (1 ratings)
  • 2
    6% (4 ratings)
  • 1
    9% (6 ratings)

Reviews with Text

  • 100% (64)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 12, 2022

Springbot had been Great! I've been using them for the past 3+yrs and they have not only my helped my business grow, but also save money! Springbot is so easy and they have great customer service. I recommend Springbot to people all the time. You should definitely try them out.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Love Springbot! I have been using them for years now and it has helped my business so much. It is so easy and they have great customer service. Definitely recommend them to anyone who wants to grow their business.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

The team from Springbot has been very helpful, and patient with me, I would definitely recommend giving them a try.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2021

Onboarding was so clear, smooth and seamless. The whole team has been so kind, thoughtful and enthusiastic and I look forward to seeing our collaborative success.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

We highly recommend. Great app to help organize data and grow your shopify store through email campaigns, automation, and adrol advertising.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

All reviews

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