Rating

4.3

feedback

102

Reviews

chart

#5,393

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    5%
  • Less than a year
    44%
  • More than a year
    50%

Reviews Summary

Springbot has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their Shopify stores. Users have highlighted the app's effectiveness in helping businesses grow, save money, and increase revenue and traffic through features like Email Campaigns, Adroll module, and Facebook marketing expertise. The customer service provided by Springbot has been praised for being responsive, helpful, and patient. Users appreciate the clear onboarding process, personalized support, and the ease of use of the platform. However, there are a few negative reviews that mention issues with communication, high price point, and some limitations in functionality, particularly in the social hub feature.

Highlights

Effective in helping businesses grow, save money, increase revenue and traffic
Positive feedback on customer service, clear onboarding process, and ease of use
Issues with communication, high price point, and limitations in functionality

Rating Breakdown

  • 5
    73% (74 ratings)
  • 4
    11% (11 ratings)
  • 3
    3% (3 ratings)
  • 2
    4% (4 ratings)
  • 1
    10% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 12, 2022

Springbot had been Great! I've been using them for the past 3+yrs and they have not only my helped my business grow, but also save money! Springbot is so easy and they have great customer service. I recommend Springbot to people all the time. You should definitely try them out.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Love Springbot! I have been using them for years now and it has helped my business so much. It is so easy and they have great customer service. Definitely recommend them to anyone who wants to grow their business.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Springbot have enabled us to increase both revenue and traffic via their Email Campaign, Adroll module and Facebook marketing expertise. They are responsive to email and provide great customer service and assistance.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

The team from Springbot has been very helpful, and patient with me, I would definitely recommend giving them a try.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2021

Onboarding was so clear, smooth and seamless. The whole team has been so kind, thoughtful and enthusiastic and I look forward to seeing our collaborative success.

Using app

11 months

Total reviews

2

Average rating

5.0

All reviews

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