Springbot for Shopify
Developer
View on App Store

Rating

4.3

feedback

102

Reviews

chart

#10,078

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    5%
  • Less than a year
    44%
  • More than a year
    50%

Reviews Summary

Springbot has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their Shopify stores. Users praise the app for its effectiveness in helping businesses grow, save money, and increase revenue and traffic through email campaigns, Adroll modules, and Facebook marketing expertise. The customer service provided by Springbot is highlighted as exceptional, with users mentioning helpful and patient teams, clear onboarding processes, and personalized support. Additionally, users appreciate the user-friendly platform, comprehensive analytics, and valuable features like triggered emails and social media management tools. However, there are a few negative reviews that mention issues with communication, delivery deadlines, and the social hub functionality. Some users also expressed dissatisfaction with the cost and the level of hands-on support provided by account managers.

Highlights

Positive reviews highlighting effectiveness in growing businesses, saving money, and increasing revenue
Praise for exceptional customer service and personalized support
Appreciation for user-friendly platform, comprehensive analytics, and valuable features
Negative feedback on communication, delivery deadlines, and social hub functionality
Concerns about cost and level of hands-on support from account managers

Rating Breakdown

  • 5
    73% (74 ratings)
  • 4
    11% (11 ratings)
  • 3
    3% (3 ratings)
  • 2
    4% (4 ratings)
  • 1
    10% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 12, 2022

Springbot had been Great! I've been using them for the past 3+yrs and they have not only my helped my business grow, but also save money! Springbot is so easy and they have great customer service. I recommend Springbot to people all the time. You should definitely try them out.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Love Springbot! I have been using them for years now and it has helped my business so much. It is so easy and they have great customer service. Definitely recommend them to anyone who wants to grow their business.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Springbot have enabled us to increase both revenue and traffic via their Email Campaign, Adroll module and Facebook marketing expertise. They are responsive to email and provide great customer service and assistance.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

The team from Springbot has been very helpful, and patient with me, I would definitely recommend giving them a try.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2021

Onboarding was so clear, smooth and seamless. The whole team has been so kind, thoughtful and enthusiastic and I look forward to seeing our collaborative success.

Using app

11 months

Total reviews

2

Average rating

5.0

All reviews

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