Springbot

May 12, 2022

Springbot had been Great! I've been using them for the past 3+yrs and they have not only my helped my business grow, but also save money! Springbot is so easy and they have great customer service. I recommend Springbot to people all the time. You should definitely try them out.

Sept. 17, 2021

Love Springbot! I have been using them for years now and it has helped my business so much. It is so easy and they have great customer service. Definitely recommend them to anyone who wants to grow their business.

Sept. 7, 2021

The team from Springbot has been very helpful, and patient with me, I would definitely recommend giving them a try.

June 21, 2021

Onboarding was so clear, smooth and seamless. The whole team has been so kind, thoughtful and enthusiastic and I look forward to seeing our collaborative success.

Feb. 21, 2022

We highly recommend. Great app to help organize data and grow your shopify store through email campaigns, automation, and adrol advertising.

April 16, 2021

We've been using Springbot for a few years now for retargeting and automated emails. We had a good onboarding process and it was easy to understand what we needed to do to get going. Since then, whenever we need to update our content or need support, our rep Ryan is always quick to respond and happy to get on a phone call to answer any question or work on making changes for us.

April 13, 2021

It was a learning curve. I used to use Omnisend. I am not very computer saavy but they helped me to grow my company. I had to lower my costs so I changed to a smaller company Machine Labs and am happy with that. The conversions from emails did work well. I had to help Springbot improve a lot of their errors. They did have a Messenger ads and Ad Roll but at cost. I suppose it helped get some return. I would rather use my money to do some FB ads direct to get people in the door. I hope they improve slowly.

May 21, 2020

We are in the early days of implementing both the triggered, segmented email capability as well the anonymous email retargeting capability from Springbot. While it is a little early to do a full review, a big factor in selecting SB was the added account service layer which is proving to be invaluable. Our first point of contact, Bailey was extremely knowledgeable, pro-active and full of very specific high value advice (and a good conversationalist). The team went out of their way to accommodate our challenging requirements and Andrea our engagement lead has been marvelous at helping us get live efficiently and effectively. So far, very happy. Looking forward to a long and fruitful relationship with the SpringBot team.

Jan. 29, 2020

I have used Springbot for 4 years. The experience has been great. They are always prompt, helpful and evolving.

Jan. 26, 2020

They have been very helpful with all questions and explaining features. The app has been great for marketing and retaining customers.

Jan. 23, 2020

I can't say enough good things about Nick Hardy and his onboarding help. Springbot is lucky to have him. I found the interface intuitive. I've used a lot of mail providers and Springbot was the easiest for me. I did eventually move to an agency because I need to run my business and not worry about sending emails.

Jan. 22, 2020

Super helpful organized team. Helped increase conversions and traffic immediately. 100% recommended!

Oct. 30, 2019

I highly recommend Springbot. Their customer service is suberb! Springbot is an incredibly user-friendly platform with lots of very helpful features. Designing and creating email campaigns and managing all my social media is so easy now. I personally worked with Olivia for onboarding. She was very friendly, patient and helped me every step of the way. Olivia also provided great insight and ideas. I would definitely recommend Springbot. It's definitely worth the investment!

Oct. 23, 2019

Springbot is an awesome service if you own a Shopify store. I had the best experience with an account manager named Ashley Mercer. She is very insightful and she gave me some awesome tips to grow my business online and off.

Oct. 11, 2019

Springbot is an incredibly user friendly platform with lots of very helpful features. The analytics are comprehensive and easy to read. Designing and creating email campaigns for my brand has become so much easier and efficient since I started working with Springbot.

Aug. 29, 2019

I have been using Springbot for the last 30 days or so and I can really say I really like it. I do think that some elements of the platform were oversold to us but I will get into that later. Pros: The email segmentation and targeting is awesome. The whole email marketing platform is top notch. Very easy to use and has already provided us with great results. Much better than Mailchimp! The Ads platform is also very nice. The Adroll integration is amazing and again has already provided us with a big ROI. I do feel the creation and implementation of the ads can be a little clunky. It isn't as intuitive as the email creation stuff but the results make up for it. Cons: The social hub is virtually worthless in my opinion. I don't use it at all. You're very limited in what you can do inside of it in terms of functionality. The big thing is the ability to schedule post, which you can do in FB business manager anyways. You can also schedule tweets but our business doesn't use Twitter. No Pinterest integration or ability to post or manage your Instagram account. I guess the shoppable Instagram is cool but like I said you can't manage any other things from Instagram. Conclusion: Overall I love the platform. The social limitations aside everything else is really great and I do think it is worth the money. The Springbot team has been incredibly helpful, our sales person Preston was really great in addressing our initial concerns and getting us committed. The on-boarding specialist Olivia was really helpful in getting us setup and getting the ball rolling. Our Account Manager Ashley has been great so far, we haven't had a ton of time to work with her yet but I'm sure if she's anything like the other people on the Springbot team she'll be a great resource. Overall I would recommend it if you can afford the expense and can spend the time learning the platform.

Aug. 8, 2019

Springbot offers tons of great marketing tools for businesses-I especially love their selection of triggered e-mails (it integrates nicely with Shopify as well). Springbot's customer service gets an A+. They are kind, helpful and responsive to all of my questions. Would definitely recommend.

June 6, 2019

So happy we finally found a solution that is working for our company. Springbot has taken the experience of e-commerce engagement and created some powerful tools to help manifest quantifiable results! Working with Andrew has been a pleasure and has paid off with increased business. Highly recommend!

May 15, 2019

Springbot has been such a great tool for our business! The amount of data we are able to collect and use is outstanding (not to mention other features like automatic social posting, email creation, trackable links, adrolls, and so much more)! We have worked closely with Andrew Foah who goes above and beyond as our point of contact to Springbot. He is quick to respond (even though we are on the other side of the country), is extremely helpful and makes sure to complete all things that are asked of him in an extremely timely manner. This is a great tool if you are looking to start your data-driven ecommerce marketing journey!

May 1, 2019

Springbot has been great to use - amazing customer service and makes keeping up with all things digital and social easy. Many of my customers think my company is much larger than it is because our online marketing is so professionally done. We've had a 35% increase in web sales since starting with Springbot, most of the increase is from new customers so I know the Springbot marketing is working.