All reviews

Rating Breakdown

  • 5
    72% (74 ratings)
  • 4
    11% (11 ratings)
  • 3
    3% (3 ratings)
  • 2
    4% (4 ratings)
  • 1
    11% (11 ratings)
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5 / 5 Share

May 12, 2022

Springbot had been Great! I've been using them for the past 3+yrs and they have not only my helped my business grow, but also save money! Springbot is so easy and they have great customer service. I recommend Springbot to people all the time. You should definitely try them out.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Love Springbot! I have been using them for years now and it has helped my business so much. It is so easy and they have great customer service. Definitely recommend them to anyone who wants to grow their business.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Springbot have enabled us to increase both revenue and traffic via their Email Campaign, Adroll module and Facebook marketing expertise. They are responsive to email and provide great customer service and assistance.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

The team from Springbot has been very helpful, and patient with me, I would definitely recommend giving them a try.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2021

Onboarding was so clear, smooth and seamless. The whole team has been so kind, thoughtful and enthusiastic and I look forward to seeing our collaborative success.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

We highly recommend. Great app to help organize data and grow your shopify store through email campaigns, automation, and adrol advertising.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

We've been using Springbot for a few years now for retargeting and automated emails. We had a good onboarding process and it was easy to understand what we needed to do to get going. Since then, whenever we need to update our content or need support, our rep Ryan is always quick to respond and happy to get on a phone call to answer any question or work on making changes for us.

Store

Archoil

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2021

It was a learning curve. I used to use Omnisend. I am not very computer saavy but they helped me to grow my company. I had to lower my costs so I changed to a smaller company Machine Labs and am happy with that. The conversions from emails did work well. I had to help Springbot improve a lot of their errors. They did have a Messenger ads and Ad Roll but at cost. I suppose it helped get some return. I would rather use my money to do some FB ads direct to get people in the door. I hope they improve slowly.

Using app

About 2 years

Total reviews

18

Average rating

4.3

5 / 5 Share

Dec. 8, 2020

Springbot has been instrumental in helping manage my store from a marketing standpoint. As a SMB I needed a helping hand managing FB ads, Ad Roll and help with developing email marketing. If anything the team will stay on your ass and keep things moving along. I can't thank the team enough for all of their help, would highly recommed.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2020

great personalized, customer service via phone and email! Ive seen my business grow and have the tools available to me to track and keep growing! love it!

Store

YuriBib

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2020

We are in the early days of implementing both the triggered, segmented email capability as well the anonymous email retargeting capability from Springbot. While it is a little early to do a full review, a big factor in selecting SB was the added account service layer which is proving to be invaluable. Our first point of contact, Bailey was extremely knowledgeable, pro-active and full of very specific high value advice (and a good conversationalist). The team went out of their way to accommodate our challenging requirements and Andrea our engagement lead has been marvelous at helping us get live efficiently and effectively. So far, very happy. Looking forward to a long and fruitful relationship with the SpringBot team.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

I have used Springbot for 4 years. The experience has been great. They are always prompt, helpful and evolving.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2020

They have been very helpful with all questions and explaining features. The app has been great for marketing and retaining customers.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

I can't say enough good things about Nick Hardy and his onboarding help. Springbot is lucky to have him. I found the interface intuitive. I've used a lot of mail providers and Springbot was the easiest for me. I did eventually move to an agency because I need to run my business and not worry about sending emails.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

It's been a pleasure working with Springbot. Stuart and Ryan have gone over and above to accommodate our transition from Klaviyo. Their data and segments are extremely valuable and that alone justifies their price, along with their phenomenal account support. These guys are a great alternative to Klaviyo.

Using app

About 1 month

Total reviews

9

Average rating

4.4

5 / 5 Share

Jan. 22, 2020

Super helpful organized team. Helped increase conversions and traffic immediately. 100% recommended!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2019

I highly recommend Springbot. Their customer service is suberb! Springbot is an incredibly user-friendly platform with lots of very helpful features. Designing and creating email campaigns and managing all my social media is so easy now. I personally worked with Olivia for onboarding. She was very friendly, patient and helped me every step of the way. Olivia also provided great insight and ideas. I would definitely recommend Springbot. It's definitely worth the investment!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

Springbot is an awesome service if you own a Shopify store. I had the best experience with an account manager named Ashley Mercer. She is very insightful and she gave me some awesome tips to grow my business online and off.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2019

Springbot is an incredibly user friendly platform with lots of very helpful features. The analytics are comprehensive and easy to read. Designing and creating email campaigns for my brand has become so much easier and efficient since I started working with Springbot.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

this has helped me really make sure I continue to bring customers back. I like this, it's a good app that i can use in my store. I hope it works

Using app

18 days

Total reviews

5

Average rating

5.0