Springbot for Shopify
Developer
View on App Store

Rating

4.3

feedback

103

Reviews

chart

#9,269

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    6%
  • Less than a year
    45%
  • More than a year
    48%

Reviews Summary

Springbot has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's effectiveness in helping businesses grow, ease of use, great customer service, and helpful features like email campaigns, adroll advertising, and social media management. Users appreciate the personalized support they receive from the team, especially during onboarding. However, some negative themes mentioned in the reviews include issues with aggressive sales tactics, persistent phone calls, lack of ROI, difficulties in canceling the service, and challenges with communication and service quality. Despite these drawbacks, many users still find value in the app's marketing tools and support provided by the team.

Highlights

Positive aspects highlighted include the app's effectiveness in helping businesses grow, ease of use, great customer service, and helpful features like email campaigns, adroll advertising, and social media management.
Negative themes mentioned in the reviews include issues with aggressive sales tactics, persistent phone calls, lack of ROI, difficulties in canceling the service, and challenges with communication and service quality.

Rating Breakdown

  • 5
    72% (74 ratings)
  • 4
    11% (11 ratings)
  • 3
    3% (3 ratings)
  • 2
    4% (4 ratings)
  • 1
    11% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 12, 2022

Springbot had been Great! I've been using them for the past 3+yrs and they have not only my helped my business grow, but also save money! Springbot is so easy and they have great customer service. I recommend Springbot to people all the time. You should definitely try them out.

Using app

About 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 27, 2021

Quickly installed/uninstalled app just to leave a review. These people do not stop calling my phone number. I've asked them numerous times to stop contacting me by phone or email. I'm not interested in any of their services nor will I ever be interested. Yet they continue to harass me over the phone. Unbelievable. Use their services at your own risk.

Using app

Less than a minute

Total reviews

13

Average rating

1.6

Developer Reply

Hi VVS team, We apologize for the ongoing contact from our team after you requested they stop. We have dealt with the situation internally, and have also placed your business on our Do Not Contact list. If you have any questions or further concerns, please reach out to us at [email protected].

5 / 5 Share

Sept. 17, 2021

Love Springbot! I have been using them for years now and it has helped my business so much. It is so easy and they have great customer service. Definitely recommend them to anyone who wants to grow their business.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Springbot have enabled us to increase both revenue and traffic via their Email Campaign, Adroll module and Facebook marketing expertise. They are responsive to email and provide great customer service and assistance.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

The team from Springbot has been very helpful, and patient with me, I would definitely recommend giving them a try.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more