Springbot for Shopify

Springbot

Affordable, easy marketing for ecommerce.
Developer
Springbot
View on App Store
Springbot
Rating
4.3
Feedback
64
Reviews
Chart
#6,682
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Springbot has received a mix of positive and negative reviews from users. On the positive side, many users have praised the app for its ease of use, helpful customer service, and effectiveness in growing their businesses. Users appreciate features like email campaigns, automation, adroll advertising, and data organization. The onboarding process was highlighted as clear and seamless, with users feeling supported by the Springbot team. Additionally, some users mentioned specific team members who provided excellent assistance, such as Nick Hardy, Olivia, and Ashley Mercer. However, on the negative side, some users expressed dissatisfaction with the app's high cost, lack of personalized support, and issues with communication. Some users felt that they could achieve similar results on their own or with other platforms, leading to a sense of disappointment and frustration.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 0%
Less than a month 14%
Less than a year 59%
More than a year 23%
All reviews
5 / 5 Share
May 12, 2022

Springbot had been Great! I've been using them for the past 3+yrs and they have not only my helped my business grow, but also save money! Springbot is so easy and they have great customer service. I recommend Springbot to people all the time. You should definitely try them out.

Store Using app Total reviews Average rating
NuttyBuddy About 3 years 3 5.0
1 / 5 Share
Sept. 27, 2021

Quickly installed/uninstalled app just to leave a review. These people do not stop calling my phone number. I've asked them numerous times to stop contacting me by phone or email. I'm not interested in any of their services nor will I ever be interested. Yet they continue to harass me over the phone. Unbelievable. Use their services at your own risk.

Store Using app Total reviews Average rating
VVS Jewelry Less than a minute 10 2.0
Developer Reply

Hi VVS team, We apologize for the ongoing contact from our team after you requested they stop. We have dealt with the situation internally, and have also placed your business on our Do Not Contact list. If you have any questions or further concerns, please reach out to us at [email protected].

5 / 5 Share
Sept. 17, 2021

Love Springbot! I have been using them for years now and it has helped my business so much. It is so easy and they have great customer service. Definitely recommend them to anyone who wants to grow their business.

Store Using app Total reviews Average rating
Belladaar About 3 years 1 5.0
5 / 5 Share
Sept. 7, 2021

The team from Springbot has been very helpful, and patient with me, I would definitely recommend giving them a try.

Store Using app Total reviews Average rating
Saradee Boutique 25 days 5 5.0
5 / 5 Share
June 21, 2021

Onboarding was so clear, smooth and seamless. The whole team has been so kind, thoughtful and enthusiastic and I look forward to seeing our collaborative success.

Store Using app Total reviews Average rating
Uncle Nick's 24 days 2 5.0

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