Gin Creek Kitchen review for Springbot

1 / 5

Sept. 13, 2017

My experience with this company has been horrible. It all started with a cold call. They mask their Atlanta phone number as a local number to get customers to pick up the call. I heard the sales girl Christina out and since we are in the middle of launching a new product line I asked how they could help with that. She explained all of these different ways they could target this new market I am seeking. Eventually the cost deterred me, they offered me a deal (still crazy expensive) and I figured okay, I'll try it one month. It is absolutely useless. This offers NOTHING you cannot do on your own with Adroll + Mailchimp. All of the extras they said they could do to help target a new market cost MORE MONEY! They spread the training across 6 weeks (yes, 6 WEEKS) of 30 minute phone calls. The technology behind Springbot is glitchy and full of inaccurate information. Your Shopify reports tell you more than this does. I highly highly discourage a partnership with this company. Upon cancellation they said I would be charged for another 30 days. This is such a joke, it is just a money making scheme that promises the moon and does not deliver.

Using app

15 days

Total reviews

3

Average rating

3.7

Springbot for Shopify
Springbot
4.3 star
102 reviews

Affordable and Easy Email Marketing for Small Businesses

Developer
Shopify App Store