Spur: Instagram & WhatsApp for Shopify

Spur: Instagram & WhatsApp

Spur Instagram & WhatsApp Automation for Marketing & Support

Developer

Rating

5.0

feedback

65

Reviews

chart

#1,741

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    37%
  • Less than a year
    60%
  • More than a year
    2%

Reviews Summary

Spur is highly praised by ecommerce merchants for its user-friendly interface, exceptional customer support, and powerful automation capabilities. Users appreciate the ease of onboarding, the efficiency of the integration process, and the prompt responses to queries. The platform has been described as a game-changer for businesses looking to leverage WhatsApp and Instagram effectively, with features like automated messaging, personalized interactions, and seamless e-commerce integration. The pricing model is transparent, and the support team, especially Savya and Anshuman, is commended for their expertise and assistance. Overall, Spur is recommended for its ability to enhance customer engagement, streamline operations, and drive sales through automation and personalized marketing strategies.

Highlights

User-friendly interface and ease of use
Exceptional customer support
Powerful automation capabilities
Transparent pricing model
Efficient integration process

Rating Breakdown

  • 5
    98% (64 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 19, 2024

Good app for Whatsapp upsells with nice UX and support

Store

RITE.®

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

June 13, 2024

Spur offers a seamless onboarding experience and exceptional support, making it easy to get started and resolve any issues quickly. Their powerful automations, like chat and comment responses, save significant time and boost efficiency, allowing you to focus on growing your business. Highly recommended for eCommerce brands and creators!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your enthusiastic feedback! It's fantastic to hear that you're off to a flying start with Spur, thanks to our streamlined onboarding and responsive support. Delighted that our automations are not just working, but revolutionizing how you manage chat and comments—freeing up your time to zoom in on business growth. We're thrilled you'd recommend us to other eCommerce enthusiasts. Here's to more exciting milestones together! ❤️

5 / 5 Share

June 13, 2024

We've been using the WhatsApp automation Spur from last one month, and it has been a great journey. This product is incredibly useful for D2C brands. The Founder, Royal, is extremely helpful and cooperative, always responding to our messages instantly. If you're facing challenges with D2C automation, I highly recommend going for Spur.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing endorsement! We're delighted that Spur's WhatsApp automation is proving to be a game-changer for your direct-to-consumer operations. It's also wonderful to hear about Royal's exceptional support, as he exemplifies our commitment to quick and helpful service. We look forward to more successes together and are excited to keep supporting your growth! ❤️

5 / 5 Share

May 28, 2024

We have been really liking using Spur so far. From the initial consultation to the final implementation, Savya and team have demonstrated remarkable expertise and support. The integration process was smooth and efficient, and all our queries were promptly addressed. We have also seen a remarkable improvement in our customer engagement and the team has found the platform user-friendly and reliable.

Store

Qurist

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

We're delighted to hear that your experience with Spur has been so positive, from consultation through to implementation! It’s fantastic that Savya and the team could provide the expert support needed to ensure a smooth integration. Your feedback about the improvements in customer engagement and the user-friendliness of our platform is incredibly valuable to us. Thank you for trusting us with your business processes; we look forward to continuing to support your team and enhancing your customer interactions even further! ❤️

5 / 5 Share

May 3, 2024

The onboarding and the support experience has been great. The app is easy to use and has multiple features that makes your interaction with the customers more easy!

Store

Entwine

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your great experience with Spur's onboarding and support! We're delighted to hear that you find our app user-friendly and that the features are enhancing your interactions with customers. It's exactly what we aim for—to make your communication seamless and effective. We appreciate your feedback and look forward to continuing to support your success! ❤️

All reviews

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