Rating

4.9

feedback

80

Reviews

chart

#751

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    31%
  • Less than a year
    59%
  • More than a year
    5%

Reviews Summary

The Spur app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its seamless automation processes, exceptional customer service, user-friendly interface, and reliable performance. The WhatsApp API provided by Spur is highlighted as a game-changer, revolutionizing customer interactions and boosting engagement and conversions. The app's automation features, such as pre-made ready-to-deploy automations and broadcasts, are commended for saving time and improving customer communication. Additionally, the support team is lauded for being responsive, helpful, and proactive in addressing any issues or queries.

Highlights

Seamless automation processes and reliable performance
Exceptional customer service and responsive support team
User-friendly interface and intuitive features
Revolutionizing customer interactions and boosting engagement
Time-saving automation features and improved customer communication

Rating Breakdown

  • 5
    98% (78 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2024

Loving the Spur app! It has made the automation process so much smoother. Great customer service. Highly recommend!!

Store

POSE

Using app

--

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 3, 2024

Spur's WhatsApp API has revolutionized the way we interact with our customers. The platform's intuitive Workflows feature is a standout, allowing us to automate complex processes seamlessly. This has significantly streamlined our operations, reducing manual effort and increasing efficiency. The API's reliability and robust performance have been instrumental in boosting our business. We've experienced a surge in customer engagement and conversions since implementing Spur. The ability to send personalized messages and timely notifications has strengthened our brand reputation and fostered stronger customer relationships. We highly recommend Spur WhatsApp API to businesses of all sizes. It's a powerful tool that can help you achieve your business goals.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 30, 2024

The app doesn't work as promised - the flows keep giving errors every second day. Its extremely unreliable and unstable. The worst part is when you reach out to their support - they don't respond for multiple days and the issues remain open forever. When they respond, they give you a timeline which is never adhered. Extremely unprofessional attitude by the team and a very poor product - not recommended at all.

Using app

Almost 2 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Nov. 29, 2024

Spur has been a game-changer for me! The quick support is outstanding—anytime I’ve had a question, their team has been super responsive and helpful. The user interface is sleek and intuitive, making it easy to navigate even for beginners. The dashboard deserves a special mention; it’s so well-designed that managing everything feels like a breeze. Overall, Spur delivers on all fronts—efficiency, simplicity, and reliability. Highly recommend it to anyone looking for a hassle-free solution!

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 28, 2024

The best WhatsApp marketing app so far found by me. Best customer support I could ever imagine! They are very responsive and SPUR team is open for any future improvements. They have the whole automation section with pre-made ready to deploy automations, broadcasts works perfect and they have plenty of other marketing tools worth to try.

Using app

2 days

Total reviews

2

Average rating

5.0

All reviews

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