Spur: AI Chat & Helpdesk for Shopify

Spur: AI Chat & Helpdesk

Boost Sales with WhatsApp Cart Recovery & Instagram Automation
Developer
Spur
View on App Store
Spur: AI Chat & Helpdesk
Rating
5.0
Feedback
105
Reviews
Chart
#783
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have praised the app for its excellent automations, helpful and cooperative team, smooth onboarding process, and efficient customer support. The app is highlighted for saving time on admin work, offering multiple automation flows, and providing features like AI agents for customer interaction. Users appreciate the thorough onboarding experience, personalized support, and the seamless integration with Shopify. Overall, the app is described as a valuable tool for e-commerce businesses, especially for WhatsApp and social media marketing automation.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 9%
Less than a month 46%
Less than a year 41%
More than a year 5%
All reviews
5 / 5 Share
July 29, 2026

Its made connecting and converting abandon carts easier. Also their broadcast messaging is very smooth. If you face any issue they help on an immediate basis. Overall a great platform for e-com brands.

Store Using app Total reviews Average rating
Lesscare 7 months 2 5.0
5 / 5 Share
July 24, 2026

Spur has been a great addition to our store. The WhatsApp automation flows are easy to set up and have helped us improve customer engagement and conversions. The support team is responsive and always available whenever we need assistance. The dashboard is user-friendly, and features like abandoned cart recovery, broadcasts, and customer support automation have made our operations much more efficient. Highly recommended for eCommerce brands looking to scale their WhatsApp marketing and customer support.

Store Using app Total reviews Average rating
bAbli About 1 year 5 5.0
5 / 5 Share
July 21, 2026

We've been using Spur for our customer engagement and automation, and the experience has been excellent. The platform offers a wide range of features that make managing WhatsApp interactions and workflows much easier. What stands out the most is their support team—they're responsive, knowledgeable, and genuinely willing to help whenever we run into an issue or need guidance. It's great to work with a team that continuously improves the product based on user feedback. Highly recommended for businesses looking to streamline their customer communication.

Store Using app Total reviews Average rating
ZIKKU 18 days 2 5.0
5 / 5 Share
July 10, 2026

Spur is a fantastic app. the automation and AI features are too good ! The onboarding team is too supportive !

Store Using app Total reviews Average rating
Millet Matters 8 days 2 5.0
5 / 5 Share
July 7, 2026

The onboarding was really helpful and comprehensive. I'm excited to use it!

Store Using app Total reviews Average rating
Aléia 7 days 1 5.0

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