All reviews

Rating Breakdown

  • 5
    98% (81 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

March 16, 2025

Review for Spur WhatsApp Team We’ve had a great experience working with the Spur WhatsApp team for setting up all our integrations. Their app is user-friendly, making the entire process smooth and hassle-free. What truly stands out is their quick response time—they’re always available to assist with any queries and ensure everything runs seamlessly. Highly recommend their service for anyone looking for a reliable WhatsApp integration solution!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Good product!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

The SPUR team's quick responses and proactive assistance were very helpful. They efficiently addressed our questions, providing clear and concise answers.

Store

Sandiva

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Loving the Spur app! It has made the automation process so much smoother. Great customer service. Highly recommend!!

Store

POSE

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 3, 2024

Spur's WhatsApp API has revolutionized the way we interact with our customers. The platform's intuitive Workflows feature is a standout, allowing us to automate complex processes seamlessly. This has significantly streamlined our operations, reducing manual effort and increasing efficiency. The API's reliability and robust performance have been instrumental in boosting our business. We've experienced a surge in customer engagement and conversions since implementing Spur. The ability to send personalized messages and timely notifications has strengthened our brand reputation and fostered stronger customer relationships. We highly recommend Spur WhatsApp API to businesses of all sizes. It's a powerful tool that can help you achieve your business goals.

Using app

9 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 30, 2024

The app doesn't work as promised - the flows keep giving errors every second day. Its extremely unreliable and unstable. The worst part is when you reach out to their support - they don't respond for multiple days and the issues remain open forever. When they respond, they give you a timeline which is never adhered. Extremely unprofessional attitude by the team and a very poor product - not recommended at all.

Using app

Almost 2 years

Total reviews

5

Average rating

4.0

Developer Reply

Hey Aditya, we're really for this experience 1. All the flow failing issues were fixed on our call at 1:30 PM, Monday, 2nd December 2024. 2. The Facebook automation not working issue you faced on 4th December was actually a Meta bug: https://developers.facebook.com/support/bugs/1279188616611168/ As soon as the bug was fixed, we retried all the failed executions to avoid any revenue loss from Facebook automations. 3. A summary of all the issues and respective resolutions also has been mailed to you If you're still facing any issues, feel free to reach out anytime, and we'll get it resolved ASAP!

5 / 5 Share

Nov. 29, 2024

Spur has been a game-changer for me! The quick support is outstanding—anytime I’ve had a question, their team has been super responsive and helpful. The user interface is sleek and intuitive, making it easy to navigate even for beginners. The dashboard deserves a special mention; it’s so well-designed that managing everything feels like a breeze. Overall, Spur delivers on all fronts—efficiency, simplicity, and reliability. Highly recommend it to anyone looking for a hassle-free solution!

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 28, 2024

The best WhatsApp marketing app so far found by me. Best customer support I could ever imagine! They are very responsive and SPUR team is open for any future improvements. They have the whole automation section with pre-made ready to deploy automations, broadcasts works perfect and they have plenty of other marketing tools worth to try.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

After trying so many api providers, finally, I got the right one, Spur. They have a very simple dashboard and excellent customer support for any issues. I am really very impressed with their services. Special thanks to Mr. Royal for prompt reply and support. Highly recommend for all startups and e commerce business. Keep it up.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

We've been using Spur for our WhatsApp and Social Media automation, and it has truly streamlined our customer communication. The app is user-friendly, reliable, and has significantly improved our response times and customer engagement. The automation features save us time, allowing us to focus on growing our business. The support team is also responsive and helpful whenever we need assistance. Highly recommend Spur to any business looking to enhance their customer interactions!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

really helpful app, good chat support easy to use

Store

misree

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

the best whatsapp automation software have used interakt and aisensy both but spurr is the best

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Spur is a really innovative platform—easy to use and with very useful features for D2C brands, such as simulcasting on the website and their Auto DM feature, which is very beneficial for a D2C brand. Additionally, Spur is very supportive. Royal, the founder, is always available to resolve issues or cross-check the setup. It's been a great experience, and we actually made a good number of sales during our live sessions.

Store

Libas

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

SPUR is more transparent to show when the message is delivered or not delivered. Their smart try options helps you periodically retry the failed messages on Abadoned Cart. Team is approchable for any query. Spur as a tooll is easy to go to places for templates or flow configuration. It will take few days to understand. Once things are set, there is no turning back. Revenue is up by atleast 15% on Gross Sales after SPUR is on board as whatsapp automation partner. Tool is very neat to access.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

A great app for Instagram and Facebook integration

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2024

Very helpful customer support and easy to use!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2024

Best Services from the support, Automation are really good to send customer for order updates, whatsapp broadcast are easy to send customer

Store

Nehamta

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Good app for Whatsapp upsells with nice UX and support

Store

RITE.®

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your five-star review! We're glad to hear that our user-friendly interface and dedicated support are meeting your needs. We appreciate your feedback and are thrilled to continue providing top-notch service. Here's to many more months of successful collaboration!

5 / 5 Share

June 13, 2024

Spur offers a seamless onboarding experience and exceptional support, making it easy to get started and resolve any issues quickly. Their powerful automations, like chat and comment responses, save significant time and boost efficiency, allowing you to focus on growing your business. Highly recommended for eCommerce brands and creators!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your enthusiastic feedback! It's fantastic to hear that you're off to a flying start with Spur, thanks to our streamlined onboarding and responsive support. Delighted that our automations are not just working, but revolutionizing how you manage chat and comments—freeing up your time to zoom in on business growth. We're thrilled you'd recommend us to other eCommerce enthusiasts. Here's to more exciting milestones together! ❤️