Spur: AI Chat & Helpdesk for Shopify

Spur: AI Chat & Helpdesk

Boost Sales with WhatsApp Cart Recovery & Instagram Automation
Rating
5.0
Feedback
115
Reviews
Chart
#776
Shopify

All reviews

5 / 5 Share
Feb. 7, 2023

Has been over a month with Spur, an it has made my life very easy and has saved a lot of time! The scope of automation is endless and the team is very prompt in addressing any issues faced. Thank you.

Store Using app Total reviews Average rating
Waby Saby India About 1 month 1 5.0
Developer Reply

Thank you so much WabySaby team, for your positive review and for choosing Spur! We're thrilled to hear that our platform has made your life easier and saved you time. It's great to know that you're taking advantage of the endless automation possibilities and finding our team responsive to your needs. If there's anything else we can do, please don't hesitate to reach out. Thank you for your support!

5 / 5 Share
Dec. 26, 2022

We have been using Spur since last one month and it has been a delightful experience so far. The automation feature is incredibly useful for responding to all price queries instantly thus saving manual efforts and time. The team behind Spur is the real gem who are committed professionals always eager to help customers with a solution oriented mindset. We are eagerly looking forward to the new features in Whatsapp to scale our solution. We highly recommend Spur!

Store Using app Total reviews Average rating
Sundarii Handmade 22 days 6 3.7
Developer Reply

Thank you for your kind words, Team Sundarii! We are thrilled to hear that Spur has been a delightful experience for you and that the automation feature has been helpful in saving time and effort. We appreciate your positive feedback about our team and are glad to know that you are looking forward to the new features in WhatsApp. We appreciate your recommendation and hope to continue providing excellent service to you in the future. Thank you for choosing Spur!

5 / 5 Share
Dec. 19, 2022

We've been using Spur for about a month now, and we're extremely satisfied with the service. Their detailed metrics help us accurately assess how many of our sales can be attributed to a specific campaign, which is a great advantage. Their support service is also very responsive, and they help resolve issues ASAP.

Store Using app Total reviews Average rating
Cothas Coffee Co. 3 months 1 5.0
Developer Reply

Thank you for your review, Cothas Coffee Co.! We are glad to hear that you are enjoying the detailed metrics and responsive support service that Spur provides. We strive to make sure our customers have the best possible experience with our app, and it's great to hear that we've been able to do that for you. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're here to help!

5 / 5 Share
Dec. 18, 2022

Does what it says and more - helps answer each and every query on FB, IG posts - thereby increasing the engagement and sending positive data to the algorithms like crazy ! Installing the app has suddenly boosted my reach by an order of magnitude ! Get this app, sit back and watch your store grow by leaps and bounds. Support and Integration queries resolved super quick - within minutes, by far the most useful app I've come across on the Shopify store so far.

Store Using app Total reviews Average rating
cunei 2 days 3 5.0
Developer Reply

Thank you for the amazing review, Cunei! We're glad to hear it's helping increase engagement and reach on social media and that our support team was able to resolve any integration queries quickly. We hope Spur continues to help your store grow. Thank you for choosing us. If you have any questions or need further assistance, please don't hesitate to reach out.

5 / 5 Share
Dec. 17, 2022

The most needed app for any D2C brand - so glad I came across Spur. This app has put my customer service on steroids ! Super quick auto-replies that are actually relevant to the questions being asked within comments and inbox. Superb support from the team to help with the integration of the app as well. Highly recommended for anyone having an e-commerce store and need a structured way of serving the clients on Instagram and Facebook.

Store Using app Total reviews Average rating
Label DC About 18 hours 7 5.0
Developer Reply

Thank you for your positive review, Label DC team! We are glad to hear that Spur has been able to help improve your customer service and make it easier for you to manage your e-commerce store. We appreciate your recommendation of our app and hope it continues to be useful for you. Thank you for choosing Spur!

5 / 5 Share
Nov. 24, 2022

It was really great experience and easy to set, also saved a lot of time that used to consume replying to the comments manually.

Store Using app Total reviews Average rating
kelbyhuston-in 2 days 3 5.0
Developer Reply

Thanks, team Kelby 🙌 Incredibly, you could set up everything in just a few minutes. We're glad you liked the experience, and it's already helping you 😁

5 / 5 Share
Nov. 21, 2022

Good app with a variety of features. Customer service is also very supportive and helped me access many features like integrations. One great feature is that you can link products to posts on Instagram, which helps with conversions. Can also hop on call with them any time to resolve a query, which is super helpful. Wishing you guys growth and success!

Store Using app Total reviews Average rating
Developer Reply

Thanks, Proklean team! It means a lot 😁 and we're always just one chat away 😉 Glad you find our features valuable 🙌

5 / 5 Share
Nov. 19, 2022

I recently got to know about this app and have been using it for a week or so. Until now the experience has been quite smooth and exhilarating. For the first time I am able to experience an automation and integration of all the various platforms like Facebook, Instagram, whatsapp and shopify. I cant wait to see what else this app has to offer in terms of its amazing capabilities. All the best to the developers, hope they keep on building such amazing apps in the future. Ps- A must install for every shopify user.

Store Using app Total reviews Average rating
Salt In My Cocoa 12 days 1 5.0
Developer Reply

Thanks, SIMC, for your kind words and wishes. We're glad you're having a great experience with us 🙌

5 / 5 Share
Nov. 11, 2022

An absolutely fab team! Really like how they are constantly working on improving the app's features. The app has really helped our customer support team to work more efficiently and removing the repetitive steps. And their support is awesome as well. Cheers and best of luck to the team !

Store Using app Total reviews Average rating
Unniyarcha Design 15 days 2 5.0
Developer Reply

Thanks Unniyarcha Team 🤩 We're glad we've been able to automate your workflows and make them more efficient 😁 And you can always count on us 😉

5 / 5 Share
Nov. 8, 2022

A great app to increase revenue with features like Whatsapp and Instagram DMs cart recovery. Also, we love their automated comments feature on Instagram and Facebook posts for pricing details.

Store Using app Total reviews Average rating
Handmade Joy 29 days 6 5.0
Developer Reply

Thanks a ton, HMJ Team! You folks utilize our tools to the max, and the increase in revenue for your brand speaks for it :)

5 / 5 Share
Nov. 7, 2022

This App is a valuable tool to manage social media chats and comments. We loved the product because the problem it solves is for every business. Founders are excelling nicely in the app with feedback from users like us.

Store Using app Total reviews Average rating
Avalipt 19 days 2 5.0
Developer Reply

Hey team Avalipt 👕 We always appreciate your feedback, and we're glad that we've been able to automate your repetitive tasks on Instagram and Facebook 😁

5 / 5 Share
Oct. 6, 2022

Spur is genuinely a good app, both in terms of features and the excellent support they provide. They have a range of features that make operations easier like sending product recommendations to consumers who comment, and accessing customer queries on different social media platforms on one page. Would definitely recommend this app if you own a business with a wide product range, and you have a presence across different social media platforms.

Store Using app Total reviews Average rating
Manna Foods 23 days 2 5.0
Developer Reply

Hey Team 👋 Thanks a ton for taking your time and leaving such a specific review. I am sure it is going to help other merchants assess the value our app can provide :) Looking forward to hearing more feedback from you in the future ✌️

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