Easyteam for Point of Sale
Run staff payroll with POS time clock, commissions & schedules
Rating
5.0
feedback
279
chart
#456
All reviews
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May 24, 2022
i just started using the app but i can say that the customer service is great thus far so hopefully the app will be just as great
Thank you so much! :) Feel free to reach out anytime!
Dec. 30, 2022
I'm still exploring the app and all the functions. Several days in. The response to my questions was amazing! Hannah was super helpful and thorough answering my questions. The app is easy to maneuver. UPDATE: First customer service was amazing. However, customer service has fallen off to nearly nothing. Changes to app have made it difficult to maintain and make changes to scheduling; employees have had a hard time consistently accessing scheduling. Currently looking for a better, more consistent app. This one is not going to work for us. Very disappointing.
Update: Hey there, Harel is here, the CEO of EasyTeam. I'd like to invite you to try the existing platform. Over the years, EasyTeam has experienced tremendous growth and has established itself as the premier staff management solution for Shopify, supporting tens of thousands of users daily. Our onboarding team would be happy to provide you with a comprehensive walkthrough of our platform, ensuring a seamless setup process from start to finish. I am confident that EasyTeam will add significant value to your business, streamlining both in-store operations and back-office tasks, ultimately saving you a considerable amount of time. Should you be interested in a new demonstration, please schedule a session at your convenience using the following link: https://calendly.com/easyteam/30min I look forward to the opportunity to connect and demonstrate how EasyTeam can transform your business operations, and looking forward to hearing from you back! Harel
April 25, 2023
Our staff had trouble clocking in while the system was down. I was able to message the support team, and Peter quickly sent a temporary link so my staff could clock in for both stores. I really appreciate the quick response!
Thank you so much! We really recommend working with the latest iPad IOS versions - we're always keeping in line with the latest POS updates 😊
April 20, 2022
Excelente soporte, son muy amables y siempre estan dispuestos a ayudarte. Hasta el momento la aplicación cumple con las expectativas.
Muchas gracias por los comentarios 😊
April 15, 2022
excellent customer service, load times are a little slow, but not a big deal. support responds very quickly, and is very polite!
Thank you so much for the review 😊 We're constantly working with Shopify to improve the loading speed inside the POS , and we hope it'll be solved soon on their upcoming POS updates 🙂🙏
March 29, 2022
The support was really helpful and efficient when we needed to export data for our staff. Although the functionality is basic, it was fine for our needs. We've used this app for a few years to track time for our retail team.
Having long-term customers write reviews is always a pleasure! 🥰🥰 We suggest trying our sales performance, commissions, and scheduling features as well- it'll help you to reduce the payroll effort to the minimum. And as always - we'll be happy to help you set everything up quickly with the POS 😊
March 8, 2022
Support is amazing, I hope this app will have the ability to track staff activity so managers can see what other staff members are doing through the day and see more details like product description changes, inventory changes, SEO changes and etc. That is really important now when more and more people are working remotely and Shopify is hardly showing what staff activity is when they work.
Thank you so much for the review and the suggestions, we appreciate it! 🙏
Jan. 27, 2022
Hanna was fast and friendly in addressing our support needs. We're going through the learning curve of setting up the system and responsive, friendly support is paramount. Great job Hanna!
Thank you for the warm review! Our support team is always happy to help with anything you need! 😄
Jan. 12, 2022
The support was amazing. They were quick, efficient, and even kind in helping me fix my issue! Wonderful!
Thank you so much for the kind review! :)
Jan. 6, 2022
Thank you for the quick response for all the questions I have had and helping me getting the app working. So far we just installed this app and is working great.
We're happy to have you with us!! 😄
Dec. 30, 2021
Perfect app for employees, exactly what I was looking for. Hanna was a huge help when I needed help figuring something out!
Thanks, we're always glad to help! Happy new year! 😄
Dec. 21, 2021
EasyTeam is the app needed for Shopify POS so you can manage what goes on in-store with employees. I was using Excel for schedule, manual calculating hours worked and even worst paying employees when they would get late to there shift, breaks and early exits. The support was great also and I know EasyTeam is just getting started so future is bright.
Thanks for the amazing review😄 More exciting features are coming soon!
Dec. 16, 2021
We're Incorporating the app and the process have been easy with the help of their amazing team!!!!!
Thank you so much for the review 🙂
Nov. 15, 2021
Thrilled I found this app. I needed a way to track my employees timesheet and this is super easy to use. The customer service is awesome too…prompt response to all my questions and performed an update for my businesses needs!
And we're thrilled to have you with us!
Nov. 11, 2021
the easy team support is great! from the minute i had challenges they had a live chat ready to assist me, this is very beneficial when using an app for the first time!
Yey! We're always happy to help 😄
Oct. 13, 2021
While I was not a fit for the ap, Hanna was so very helpful and prompt with her support that I may reconsider some time in the future! It was too expensive for the minimal features that I need. I do not understand why I have to use 100 characters in this review. Very frustrating. Just wanted to give Hanna a great report for her meaningful and timely help. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>.
Thank you so much for the kind review. We're glad to help whenever possible, and looking forward to seeing you soon 😄
Oct. 7, 2021
You have been amazing! Very helpful with my questions. I feel appreciated and you want our business!
We're always happy to help!
Oct. 3, 2021
We've been using Easy team for quite a while now. It helps us with scheduling and running payroll - but most importantly we can measure the sales of each employee and adding the calculated commission to the actual payroll without doing a single thing manually. The support team are super incredible and helped us with anything we needed.
June 10, 2021
Great customer service -- super responsive and prompt, walked us through issues and troubleshooting as well as taking our problems back to their team to make sure they knew about said issues.
Thank you so much, we're trying our best to help with anything needed ASAP :)
May 26, 2021
WOW! Harel was huge help, the entire support team was minutes away and would assist and guide me to possible solutions! Just support alone makes this app 100% worth it. Superslick scheduling and employee coordination!
Thank you so much!! Our support team is always here for you 😊