Easyteam POS Time Clock In

The customer service is amazing, though there are a few things I would like to see adjusted about the features. 1. would like a mobile app for employees to use to review schedules and submit requests for time off/shift changes etc. VS having to go through a mobile broswer login. 2. The 'schedule' part of the app on my Point of sale iPad is not smooth scrolling and doesn't utilize the full screen so you have to scroll around a lot to see the schedules. I also wish I could adjust the layout of the employees on the schedule, placing all my full time employees at the top of the schedule and the part timers towards the bottom for ease of review. I do enjoy the ease of adjusting the shift times, making changes to hours etc. I have also submitted a request for adding an analytic stat to the reporting side, 'Units Per Transaction' as this is a stat we use to train our sales staff to be more effective on the sales floor. They were very kind and responsive and told me they would add to their updates. I chose this platform as it allows me to actually receive sales reporting for my staff and apply sales to the staff members, which shopify doesn't allow me to do. Once we have this additional stat option, this should be a great fit for my team and myself. I am currently using the 30 day free trial.

EasyTeam provided wonderful customer services and aided us drastically in getting our account set up. We have multiple locations and EasyTeam makes it easy to manage staff with commissions. Thanks Hanna, you're the best!

i just started using the app but i can say that the customer service is great thus far so hopefully the app will be just as great

I'm still exploring the app and all the functions. Several days in. The response to my questions was amazing! Hannah was super helpful and thorough answering my questions. The app is easy to maneuver. UPDATE: First customer service was amazing. However, customer service has fallen off to nearly nothing. Changes to app have made it difficult to maintain and make changes to scheduling; employees have had a hard time consistently accessing scheduling. Currently looking for a better, more consistent app. This one is not going to work for us. Very disappointing.

Our staff had trouble clocking in while the system was down. I was able to message the support team, and Peter quickly sent a temporary link so my staff could clock in for both stores. I really appreciate the quick response!

Excelente soporte, son muy amables y siempre estan dispuestos a ayudarte. Hasta el momento la aplicación cumple con las expectativas.

excellent customer service, load times are a little slow, but not a big deal. support responds very quickly, and is very polite!

The support was really helpful and efficient when we needed to export data for our staff. Although the functionality is basic, it was fine for our needs. We've used this app for a few years to track time for our retail team.

Support is amazing, I hope this app will have the ability to track staff activity so managers can see what other staff members are doing through the day and see more details like product description changes, inventory changes, SEO changes and etc. That is really important now when more and more people are working remotely and Shopify is hardly showing what staff activity is when they work.

Hanna was fast and friendly in addressing our support needs. We're going through the learning curve of setting up the system and responsive, friendly support is paramount. Great job Hanna!

The support was amazing. They were quick, efficient, and even kind in helping me fix my issue! Wonderful!

Thank you for the quick response for all the questions I have had and helping me getting the app working. So far we just installed this app and is working great.

Perfect app for employees, exactly what I was looking for. Hanna was a huge help when I needed help figuring something out!

EasyTeam is the app needed for Shopify POS so you can manage what goes on in-store with employees. I was using Excel for schedule, manual calculating hours worked and even worst paying employees when they would get late to there shift, breaks and early exits. The support was great also and I know EasyTeam is just getting started so future is bright.

We're Incorporating the app and the process have been easy with the help of their amazing team!!!!!

Thrilled I found this app. I needed a way to track my employees timesheet and this is super easy to use. The customer service is awesome too…prompt response to all my questions and performed an update for my businesses needs!

the easy team support is great! from the minute i had challenges they had a live chat ready to assist me, this is very beneficial when using an app for the first time!

While I was not a fit for the ap, Hanna was so very helpful and prompt with her support that I may reconsider some time in the future! It was too expensive for the minimal features that I need. I do not understand why I have to use 100 characters in this review. Very frustrating. Just wanted to give Hanna a great report for her meaningful and timely help. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>.

You have been amazing! Very helpful with my questions. I feel appreciated and you want our business!

We've been using Easy team for quite a while now. It helps us with scheduling and running payroll - but most importantly we can measure the sales of each employee and adding the calculated commission to the actual payroll without doing a single thing manually. The support team are super incredible and helped us with anything we needed.