Stamped Loyalty & Referrals for Shopify

Stamped Loyalty & Referrals

Loyalty Program with rewards, referrals, points & VIP tiers

Rating

4.1

feedback

149

Reviews

chart

#1,981

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    22%
  • Less than a year
    41%
  • More than a year
    28%

Reviews Summary

The Stamped app has received a mix of positive and negative reviews from users. Positive aspects highlighted include the user-friendly interface, strong customer engagement features, and excellent customer service with quick responses and efficient issue resolution. Users appreciate the support team's attentiveness and helpfulness in customizing the app to suit their needs. On the other hand, negative reviews mention issues such as billing problems, slow support responses, bugs affecting functionality like points calculation and redemption, and challenges with the loyalty and referral system. Some users expressed frustration with the lack of live support and communication difficulties.

Highlights

User-friendly interface and strong customer engagement features
Excellent customer service and efficient issue resolution
Billing problems and slow support responses
Bugs affecting functionality like points calculation and redemption
Challenges with the loyalty and referral system

Rating Breakdown

  • 5
    72% (108 ratings)
  • 4
    9% (13 ratings)
  • 3
    3% (4 ratings)
  • 2
    3% (4 ratings)
  • 1
    13% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 17, 2024

For a while now we've been using the Stamped app for managing our loyalty program and customer reviews, and it’s been a fantastic tool for our business. The app is user-friendly and provides all the features we need to build strong customer engagement. What really stands out is the excellent communication from the support team. They are always quick to respond and incredibly prompt at troubleshooting any issues we encounter. It's reassuring to know we can count on such efficient and attentive service. Highly recommend!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Stamped always reply quickly and offer their help. No issues from them.

Using app

--

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 3, 2024

Stamped provides excellent customer service and addresses concerns efficiently.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 1, 2024

Great APP that has really helped our business grow and the team are always very quick to respond to assist with any issues or requirements.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Great and fast customer service! We are working on building out our loyalty + rewards program, and Sid was very helpful in answering all the questions I had. The tool itself is very user friendly for anyone that doesn't have the experience.

Store

BIOLYTE

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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