All reviews

Rating Breakdown

  • 5
    46% (61 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (62)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

"Hands down, this was the best onboarding experience I have ever had. The platform itself is incredibly intuitive and easy to use, which made the implementation process fast and seamless. But the real highlight was Tom Ryan, who was absolutely sensational throughout the entire process. His support, guidance, and strategic insights were invaluable to our launch. It’s rare to find this level of partnership and care in the tech space. Highly recommend!"

Store

Tabs

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

HOLY WOW!! Could not be more impressed with an app than I am with Stay. The onboarding was a breeze and super speedy! Our point person was ON POINT and very dedicated to making our launch a success. We literally had dozens of people subscribe within the first week of going live. Stay has all the features we need. HIGHLY RECO.

Store

LEXINGTON BAKES

Using app

About 1 month

5 / 5 Share

Oct. 31, 2025

Our onboarding experience has been fantastic from start to finish. Tom, our Onboarding Manager, is incredibly knowledgeable, responsive, and made the entire process effortless. Every question was answered quickly, and the setup required minimal effort on our part. It’s clear that he truly knows their product and cares about ensuring a smooth transition. Only just met our CSM Morgan, but we instantly hit it off, and I have great expectations for this partnership! Everything went seamlessly, and we’re genuinely excited to see how this program grows and continues to evolve. Highly recommend this platform and team!

Store

Doc's Diesel

Using app

About 1 month

5 / 5 Share

Oct. 20, 2025

The support team is genuinely amazing. Everything I have needed help on they have been amazing at providing the support. Truly amazing customer support. Sophie is great!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

I've had a great experience with Stay, top tier team. Our point of contact Karl has been amazing, as well as Sean on the engineering team, who has supported us for 2+ years now!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Stay is a great and easily integratable tool to add subscribe and save as an option to your store. On top, our CSM Morgan is a big asset: super responsive, understands the product super well and therefore provides valuable insights and support. Reccomend!

Store

Sunset

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

We switched from our old subscription platform to Stay AI about 6 months ago, and it’s been one of the best moves we’ve made. The migration was surprisingly smooth (with zero data loss), and the dedicated onboarding team really walked us through every step. The dashboard is intuitive, and the analytics help us spot churn risks early. We’re now running A/B tests on retention offers, and our subscriber growth is accelerating. Support is responsive, strategic, and always eager to help. If you want a subscription platform that feels like a strategic partner, Stay AI is a standout choice!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Our CSM Karl has been great to work with, very responsive and willing to go above and beyond to troubleshoot issues. Our set up team was also great, onboarding was smooth and the team was professional and personable.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Our onboarding manager has made things really easy for us - great person to work with.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Finally... an app that works.. and customer service that has REAL people who really care and get back to you super fact. Thank you Stay!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

This is the second business we've had working with Stay AI and they are always a pleasure to work with. Tim & the rest of their customer support team are always super attentive/flexible to meet our brand's needs and we are excited to continue growing with them as our subscription partner.

Store

Dogfolk

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Wonderful customer success management and the app integrates so well with our email platform! We love all the features StayAi has to offer

Using app

Over 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 22, 2025

Recently I have migrated from Skio to this app, mainly because I have had a lot of small bugs and problems with the other app that the team from Stay were able to fi everything and make really important improvements. So far everything worked perfectly and I have had a great experience so far.

Store

Hollyvo

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Just switched from Prive to Stay. The support has been unbelievable, everyone from Olivia, Ryley, Gina has been a pleasure. Its early days but I am super impressed. We have 3 brands and they handled it no problem. The analytics, Risk, and churn data are extremely helpful. With so much competition in the space, relationships are key and they have done a great job!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Our dedicated CSM Chris has been fantastic in helping me onboard to my new role within the company and understand how Stay AI has helped our company in the past - and brainstorm together on ways to get even more out of our relationship in the future. I am really excited to see new features they roll out as they continue to grow, and very pleased with the level of support in addition to the features that are currently available.

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 6, 2025

After running into frustrating hurdles with another subscription app due to our payment provider (Auth.net), we turned to Stay AI. The Stay team walked us through every challenge, and their Support Team went above and beyond. The onboarding process was smooth, fast, and completely frictionless. I'm beyond excited to finally have a reliable subscription platform powering our business. This experience has been such a breath of fresh air that we’re already planning to bring more of our brands over to Stay AI. Thank you, Stay Team. You crushed it.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Have had a wonderful experience. Karl, our CSM has been a pleasure to work with to not only set up, optimize, and continually check in and make sure we are succeeded in our program.

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 3, 2025

We recently switched from PayWhirl to Stay AI. The onboarding was seamless and truly a 'white-glove' experience. Dare I say it was fantastic! Thomas expertly took us through the process, patiently answering all of our questions and ensuring we were set up for success. We were a bit nervous at the outset since we were moving around how we process payments, but Thomas put us at ease every step of the way. We're excited to take advantage of the capabilities Stay has to offer with retention flows, prepaid gift subscriptions, and more. Update 6 weeks in... we continue to receive outstanding customer support from the Stay team. Our customer service specialist, Morgan, is knowledgeable, responsive, friendly, and supportive. We feel like we have a partner who is committed to our success.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2025

We started using Stay AI for our non toxic baby marketplace and the onboarding was seamless. The customer support team was available to help us get onboarded quickly and the tool has been extremely helpful for our customers.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

We transitioned to Stay 7 months ago. The transition was relatively smooth. The interface is much better than the subscription app we were using before, for us as well as the customers. There are constantly updates and improvements made to the app. Our Rep Karl is the best. Always available for questions and troubleshooting. We can totally recommend Stay AI!

Using app

8 months

Total reviews

6

Average rating

5.0