Stay AI Subscriptions App
Fuel subscription growth with retention intelligence
Rating
5.0
feedback
139
chart
#8,956
All reviews
Feb. 6, 2026
From our very first calls to get us onboarded in May 2024, through our formal onboarding in February 2025, and even today, I can confidently say that Stay.ai has been an amazing team to work with. Gina and her incredible team have been nothing short of exceptional. The level of service, care, and ongoing support we’ve received as a client goes far beyond what you typically experience with a subscription platform. They don’t just support you when something breaks, they genuinely partner with you to help optimize every feature the platform offers so it truly fits your business model. What really sets Stay.ai apart is how thoughtfully the platform is built for real subscription businesses: It gives customers full flexibility to manage their subscriptions easily (skip, swap, delay, frequency changes) without creating friction or support tickets The retention tools and workflows are intuitive, powerful, and actually drive results, from proactive churn prevention to smart winback flows The data and insights allow us to clearly understand customer behavior and make informed decisions to improve LTV and retention Everything feels intentional and designed to scale with a growing brand, not just “out of the box” features that don’t adapt And last but definitely not least, our CSM, Charles, is absolutely the best to work with. Nothing gets by him. He is proactive, detail-oriented, and always thinking a step ahead to make sure we’re set up for success. Having a CSM who truly understands both the platform and our business makes all the difference. Hands down, this has been the best experience I’ve had with a subscription platform to date. Everyone should know about Stay.ai.
Feb. 5, 2026
Charles is the best Customer Success Manager ever! He always replies to my emails promptly and provides clear steps on how to accomplish what I asked. He even offers to jump on calls with me to walk me through it.
Feb. 3, 2026
Switching over from recurly, we’ve had a great experience using Stay AI so far. It’s become one of those apps we rely on daily. The forecasting tools are incredibly helpful for planning inventory and understanding upcoming demand — it’s taken a lot of guesswork out of growth decisions. The ad-on link option and URL builder are also standout features for us. They make it easy to launch campaigns with clean, trackable links and see what’s actually driving conversions. What really sets Stay AI apart though is the customer support. The team (shoutout Chris) is always quick to respond and genuinely helpful whenever we have questions or need setup help. If you’re running a Shopify store and want better forecasting, smoother ad tracking, and great support, I’d definitely recommend giving Stay AI a try.
Jan. 30, 2026
Stay.AI has been an incredible partner in growing and maintaining our subscription program. Their team is proactive, thoughtful, and genuinely invested in our success. We’ve seen meaningful improvements in both performance and customer experience since working together.
Dec. 13, 2025
Switched from loop to Stay AI and the migration process was fantastic. Olivia was amazing, very helpful answered any and all questions. Made it a very easy and non-stressful switch. As of the platform I am looking forward to many great things, stays service is top notch and they really care about your success and that you get the most out of their platform! Highly recommended...
Dec. 4, 2025
"Hands down, this was the best onboarding experience I have ever had. The platform itself is incredibly intuitive and easy to use, which made the implementation process fast and seamless. But the real highlight was Tom Ryan, who was absolutely sensational throughout the entire process. His support, guidance, and strategic insights were invaluable to our launch. It’s rare to find this level of partnership and care in the tech space. Highly recommend!"
Nov. 4, 2025
HOLY WOW!! Could not be more impressed with an app than I am with Stay. The onboarding was a breeze and super speedy! Our point person was ON POINT and very dedicated to making our launch a success. We literally had dozens of people subscribe within the first week of going live. Stay has all the features we need. HIGHLY RECO.
Store
LEXINGTON BAKES
Using app
About 1 month
Oct. 31, 2025
Our onboarding experience has been fantastic from start to finish. Tom, our Onboarding Manager, is incredibly knowledgeable, responsive, and made the entire process effortless. Every question was answered quickly, and the setup required minimal effort on our part. It’s clear that he truly knows their product and cares about ensuring a smooth transition. Only just met our CSM Morgan, but we instantly hit it off, and I have great expectations for this partnership! Everything went seamlessly, and we’re genuinely excited to see how this program grows and continues to evolve. Highly recommend this platform and team!
Store
Doc's Diesel
Using app
About 1 month
Oct. 20, 2025
The support team is genuinely amazing. Everything I have needed help on they have been amazing at providing the support. Truly amazing customer support. Sophie is great!
Oct. 8, 2025
I've had a great experience with Stay, top tier team. Our point of contact Karl has been amazing, as well as Sean on the engineering team, who has supported us for 2+ years now!
Oct. 2, 2025
Stay is a great and easily integratable tool to add subscribe and save as an option to your store. On top, our CSM Morgan is a big asset: super responsive, understands the product super well and therefore provides valuable insights and support. Reccomend!
Oct. 1, 2025
We switched from our old subscription platform to Stay AI about 6 months ago, and it’s been one of the best moves we’ve made. The migration was surprisingly smooth (with zero data loss), and the dedicated onboarding team really walked us through every step. The dashboard is intuitive, and the analytics help us spot churn risks early. We’re now running A/B tests on retention offers, and our subscriber growth is accelerating. Support is responsive, strategic, and always eager to help. If you want a subscription platform that feels like a strategic partner, Stay AI is a standout choice!
Oct. 1, 2025
Our CSM Karl has been great to work with, very responsive and willing to go above and beyond to troubleshoot issues. Our set up team was also great, onboarding was smooth and the team was professional and personable.
Sept. 15, 2025
Our onboarding manager has made things really easy for us - great person to work with.
Sept. 3, 2025
Finally... an app that works.. and customer service that has REAL people who really care and get back to you super fact. Thank you Stay!
Sept. 2, 2025
This is the second business we've had working with Stay AI and they are always a pleasure to work with. Tim & the rest of their customer support team are always super attentive/flexible to meet our brand's needs and we are excited to continue growing with them as our subscription partner.
Aug. 28, 2025
Wonderful customer success management and the app integrates so well with our email platform! We love all the features StayAi has to offer
Aug. 22, 2025
Recently I have migrated from Skio to this app, mainly because I have had a lot of small bugs and problems with the other app that the team from Stay were able to fi everything and make really important improvements. So far everything worked perfectly and I have had a great experience so far.
Aug. 21, 2025
Just switched from Prive to Stay. The support has been unbelievable, everyone from Olivia, Ryley, Gina has been a pleasure. Its early days but I am super impressed. We have 3 brands and they handled it no problem. The analytics, Risk, and churn data are extremely helpful. With so much competition in the space, relationships are key and they have done a great job!