Rating

4.9

feedback

1,766

Reviews

chart

#1,020

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    27%
  • Less than a year
    51%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support and quick responses from the support team. Many users highlighted the efficiency of the support staff in resolving issues and customizing features to meet their specific needs. The app itself was commended for its functionality and ability to boost conversions. However, there were a few mentions of slow responses from the support team in some cases. Overall, the app seems to be highly recommended for its features and exceptional customer service.

Highlights

Excellent customer support and quick responses
Efficient issue resolution and customization
App functionality and conversion rate boost
Slow responses in some cases

Rating Breakdown

  • 5
    91% (1,609 ratings)
  • 4
    6% (114 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Nov. 26, 2024

They are not so very quick in their responses, but my problems are solved. Thank you very much

Store

Kupily

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 22, 2024

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Très bonne application avec un excellent support client !

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

The support was amazing. so helpful and added all the specific features to the store I described.

Store

Cozly

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cozly, Glad to hear our support team could help with your store's custom features. Thanks for choosing us!

5 / 5 Share

Nov. 4, 2024

Very good! The functionality completely meets my needs. When I discovered that there was no close button on the cart slider in my computer and mobile browser, the engineer promptly helped me resolve the issue. Thank you so much!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alyssa Lu Handcrafted Jewelry, Thank you for your feedback! We’re thrilled to hear that the functionality is meeting your needs and that our engineer could quickly assist you with the cart slider issue. Your satisfaction is our priority! Thanks again!

All reviews

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