Sticky Add To Cart Booster Pro

Dear For Us Momma, We're very sorry to hear about the unexpected charge when reactivating your Shopify store. We tried reaching out to you via your store email, but it seems to not be working. Please contact our support team and provide us with your contact information so we can clarify and assist you with this issue.Thank you for your understanding.

Hello KAISU, We are sorry you are experiencing this issue with our application. We have found that your script is loading, but the widgets are not working. This usually happens when there is an incompatibility between the theme and our app. We have escalated this issue to our developers and they have made this a priority to address. As far as the missing free plan, currently our app does not offer a free plan. We do offer a free trial period, which you are still currently in, and we are willing to extend that trial period once we get the issue resolved. Our team will be in touch with you shortly once we have resolution. The Support Team

Bonjour à nos amis de Mes livres MOI Merci beaucoup de nous avoir laissé ce commentaire. Voici Pushpesh, le Customer Success Manager avec Sticky Add To Cart BOOSTER PRO. Je tiens à vous présenter mes excuses les plus sincères pour l'expérience négative que vous avez eue avec notre application. Cependant, nous avons examiné votre préoccupation et les accusations étaient bien réelles. Vous avez désinstallé l'application le 30 avril et votre dernier paiement a été effectué pour la période du 24 février 2023 au 26 mars 2023. Veuillez consulter les directives de Shopify concernant les frais et les remboursements de l'application pour mieux comprendre. https://community.shopify.com/c/blog/a-general-guide-to-app-charges-and-refunds/ba-p/1423691. Si vous n'êtes toujours pas satisfait, veuillez nous contacter et nous vous expliquerons le scénario et ferons de notre mieux pour vous aider. Nous offrons une assistance par chat en direct 24 heures sur 24, du lundi au vendredi. Veuillez nous contacter via la fonction de chat en direct de l'application et nous vous répondrons en quelques minutes pour résoudre tout problème auquel vous pourriez être confronté. Nous aimons également offrir des appels gratuits de partage d'écran en direct à tous nos précieux clients où nous pouvons aider à résoudre les problèmes. Nous travaillons dur pour nous assurer que chaque marchand qui utilise notre application a une expérience A+. Salutations, Pushpesh & the Sticky Ajouter au panier BOOSTER PRO Support Team

Hello to our friends at Avello Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO. I want to extend my sincerest apologies for the negative experience that you had with the app on your website. Just to clarify, I have discussed the situation with our customer support & developers as well. They told us that the custom development has been made for the product which has bundles only. Besides that none of the development made. We are happy to go over a call with you to explain the whole scenario much better. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Tanu & the Sticky Add To Cart BOOSTER PRO Support Team

Hello to our friends at Kobe Footwear Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO. I want to extend my sincerest apologies for the negative experience that you had with our app. Our app is being used by a lot of merchants and it has been serving most of them really well. The issue you faced was because of a conflict with the other app on your store due to which the sticky buttons were overlapping with other elements on the page. We fixed the issue and replied back to you within 10 minutes. If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Sticky Add To Cart BOOSTER PRO Support Team

Hello to our friends at Cali Tiger Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO. I am sorry to hear that you were not satisfied with the app. If you consider reinstalling, I would be happy to have our best developers work on your case. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process of how to use the free version of the app and explain all the various plans and functionalities they offer. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us a chance to help you. Regards, Pushpesh & the Sticky Add To Cart BOOSTER PRO Support Team

Hi Le Hiboux, you are probably referring to the Sticky Checkout Bar which shows on cart page. You can enable/disable and adjust its settings in the app admin under the Sticky Checkout Bar tab. We already did this for you. Should you need any more help please contact support at [email protected]. Thanks!

You reached out to us and wrote: "I am currently running Facebook ads and want to see which items are being added the most to cart so I can feature them." We tried to explain to you that what you want is Shopify analytics in your Shopify admin and referred to Shopify for more info. Our app DOES track all data related to its features. Even regular ATC button clicks when Skip Cart for regular button is enabled. No need to track regular ATC button when it is not part of the app and when there is already data available in Shopify admin. Have a great day!

Hi there, very sorry to hear that. However, the app doesn't need any syncing at all. It works on all products right away. Developers checked and your theme is fully supported. You can contact us at [email protected]. Thanks!

There is no way our app can do anything to your store. It doesn't alter any part of your theme or store. Also once removed there are no remains of the app or code. We can guarantee that the issue had nothing to do with our app. Shopify support is not equipped to provide support for apps.