STKY ‑ Sticky Add To Cart Bar
Sticky Add to Cart Booster Pro
Rating
4.9
feedback
472
chart
#702
All reviews
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April 30, 2025
I waited two full weeks for a solution. The support team kept making promises they never followed through on. After five days of silence, someone finally responded – but instead of checking the bundle I reported, they worked on a completely different one that was already functioning. Then they tried to present that as a “solution”, even though the actual issue hadn’t been touched. I pointed it out again – and got vague answers and another delay. Then three more days of silence. I constantly had to follow up myself, and all I got were generic replies. They repeatedly said “we’ll get back to you later today” – which only happened once in two weeks. Worst of all: this is a paid app. Had I not canceled the trial in time, I would’ve been charged for absolutely nothing. Honestly, it felt like they were trying to stall until the trial expired. I’ve since switched to another app – and the new developer fixed the exact same issue in just 5 minutes. That says it all. As a solo store owner, I rely on reliable tools and responsive support. Sticky Cart delivered neither. The bug was never fixed, communication was lacking, and the experience was borderline unprofessional.
Peter, This is Sean, Ops Manager with STKY Add to Cart. I am terribly sorry for your experience here. Our app has experienced some recent conflicts with new "bundling" apps on the app store, and we are implementing an app-wide improvement to make resolve any conflicts with those apps and our app. In this case, we dropped the ball, and were not able to fix your issue in a timely manner. Im so sorry for this experience. We are changing our processes to assure this does not happen again -- and I'm so sorry that this happened for your store. Thank you for your understanding, this feedback helps us get better as an app and make sure we prioritize issues like this more properly starting now.
May 4, 2022
broke our site terrible support heavy on code do not install would not reccomend to anyone at all awful
Hello to our friends at Cali Tiger Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO. I am sorry to hear that you were not satisfied with the app. If you consider reinstalling, I would be happy to have our best developers work on your case. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process of how to use the free version of the app and explain all the various plans and functionalities they offer. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us a chance to help you. Regards, Pushpesh & the Sticky Add To Cart BOOSTER PRO Support Team
Oct. 23, 2018
After I installed this app on my store, the "continue shopping page" dissapeared. I contacted the shopify support and they told me it happend because this app and they also gave me a documentation for adding it back. I was not able to add it back because it requires to advanced coding skills. I strongly recomment not to install "Ad To Cart & Checkout BOOSTER PRO" becasue it can damage your store functionality.
There is no way our app can do anything to your store. It doesn't alter any part of your theme or store. Also once removed there are no remains of the app or code. We can guarantee that the issue had nothing to do with our app. Shopify support is not equipped to provide support for apps.