Lancaster and Gibbings review for Qoblex Inventory Management

July 10, 2023

When I was first switching from an alternative product that I had used for several years I felt daunted by the potentially steep learning curve, that I would need to learn and adapt quickly. Some weeks later, having got through the stress of change I found the app worked well, that new workflows all made sense, and that the support had been excellent. Having spent some time researching I couldn't find a comparable alternative that wasn't hugely more expensive and if you want to integrate Shopify and Xero I'm not even sure what else you would consider. Having now been using the app for close to 2 years I have seen how the incremental changes through feature updates have continued to improve the app but by far the most striking thing is how constant the quality of support has remained. Out of curiosity I read the single negative review and based on my experience I would be completely on the side of S&B. While their reply does come over a bit "frustrated" what they have described as having done I find completely believable. They really are that great team and seem committed to providing quality support and a great product.