BR Stock Take: Inventory Count
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the app being easy to use, helpful customer support, and the ability to streamline stock-taking processes. Users appreciate features like real-time inventory updates, multiple device support, and the simplicity of the app. However, there are also negative comments about data corruption, lack of internet connectivity issues, and limitations for large stores with multiple SKUs. Some users experienced glitches, inventory discrepancies, and difficulties with syncing products. The app's 'cycle count' function caused confusion for some users, leading to inventory errors and frustration. Overall, the app seems to work well for smaller businesses with straightforward inventory needs, but may not be suitable for larger or more complex operations.
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Worked great, until it stopped working for some reason. Site is not available and if i delete and try to install there is alsways some error. If they get this fixed I would only recommend the app and change my review. Edited my review, they instantly fixed the issue - great support. The best feature about it is the ability to do a full stock take and delete the old stock which is for some reason not possible with nearly every other app and shopify itself also does not feature a full stock take within the app.
Thank you for trying our app and for sharing your feedback. A recent update to our DNS server resulted in a temporary service interruption in Germany, and we sincerely regret any inconvenience this may have caused. Please try installing our app again. We have extended your trial period by another 15 days.
Be careful with this app. My team and I closed our retail store for several days to do a restock. Everything was going well until halfway through I hit the "refetch inventory" button. It corrupted all the data and now what I have on my shopify doesnt match what appears and pops up on BR Stocktake. Also, I have received no support from the team and I am paying a $15/month plan.
Thank you for your review. We typically respond within 8 hours to user emails when received outside business hours. This issue has now been resolved. The bug was triggered when multiple devices on one stocktake performed inventory refetches at the same time. We have implemented the following updates to prevent this: 1. Only one device can perform a refetch at any time. Other devices will now display a message asking the user to wait until the refetch process is completed. 2. You do not need to perform a refetch on every device. All other devices will automatically sync with the updated data the next time you click save. I deeply regret the problems this caused during your stocktake. Please contact us at [email protected] if you have any questions.
Todo perfecto, solo que cuando no hay internet a veces no se guarda, y se tiene que empezar de nuevo, también estaria increíble que conforme se van vendiendo las cosas se vayan descontando en tiempo real
¡Gracias por tu reseña de 5 estrellas! Si tienes algún problema, escríbenos a [email protected]
Thank you for your review. We're sorry you had a bad experience with our app. If you have any specific queries or concerns, please write to our support team at [email protected]
Doesn't work, I tried scanning and using it for inventory and after about 20 products it marks everything I have done as uncounted and makes me redo this process. Not good for large stores with multiple SKUs.
Thank you for trying our app and for taking the time to share your feedback. We’re sorry to hear that your stocktake didn’t work as expected. We reviewed our logs for the cycle-count that you started for 2415 products and can confirm that the data was successfully saved on our server. In some cases, having one of the filter tabs selected (such as Mismatched) can cause only a subset of scanned products to appear. Please double‑check that no filters are applied while reviewing your count. Our app is used regularly by thousands of merchants, and it handles large stocktakes of up to 50,000 products without issues. If something still doesn’t look right on your end, we’d be happy to help investigate further. Please reach out to our support team at [email protected]
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