All reviews

Rating Breakdown

  • 5
    76% (79 ratings)
  • 4
    4% (4 ratings)
  • 3
    4% (4 ratings)
  • 2
    4% (4 ratings)
  • 1
    12% (13 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 26, 2024

After a first "fail", I followed the "solution" given by the app support (copy metafield definitions between the 2 sites) . But the copy still ends in a fail. I asked, again, for a refund, still waiting...

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

June 24, 2024

I installed this app with the hope to duplicate our production store onto a developpment store. Not only it ended with an "error" (unspecified) but it totally broke our development store that must now be restored. We tried to do it on a fresh store, no more luck. Send a message / email to support (no chat available), no answer after 4 hours... still waiting. I will ask for a refund, we will see if it's just a plain bad app... or worse

Using app

About 7 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

March 26, 2024

I was looking for this functionality within base Shopify and was very disappointed to see that it wasn't included out of the box. Thankfully Rewind Staging exists! Easy to use with it's intuitive UI, transparent pricing and great customer service makes this a 5 star app for me!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Great service! One of our themes wasn't being properly copied to the destination store and Noah helped us a lot!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Simple, easy to use, Needed to copy meta fields, emailed help on a Sunday afternoon, within 1 hr got resolution ON A SUNDAY!! Well done, Brittney! thank you

Store

PAD_DEV

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

We have been using Rewind Staging for about 1-2 weeks now. The initial setup between our live store and staging store was surprisingly simple. Literally, a handful of clicks I think. I appreciate the granularity that Rewind gives you when determining which parts of my site I want to sync. Today I also had to reach out to support for a little help getting the Rewind task notification emails switched over to come to me, the developer, instead of the store owner. Bianca was super helpful. I had a reply and solution in under an hour or so. Very nice. Would recommend it for sure.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 28, 2023

The apps broken and support do not reply.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 22, 2023

Great service. I had an issue copying blogs to the new site, and tech support stayed with me until it was successful. Great work!

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Great app! Does exactly what it says it does, and does it well! Customer service is 5 stars.

Using app

4 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 28, 2023

有客服可以联系我一下么,我有一些不明白的地方; 试用期间是收费的么,我想看一下是否能够克隆我想要的信息,例如运费,例如帮助页面 我现在不确定哪一些是可以试用的,我也找不到联系客服的地方,我期待你们的回复

Using app

22 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 25, 2023

Love the app. Has helped me grow my stores quickly by allowing me to copy products and collections across my various brands.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 3, 2023

Pretty easy to copy a site so you can work on it without messing up your live site, and you can then set it up to push the changes back (with some caveats that are more about Shopify API restrictions mainly affecting products, but nothing that cannot be tweaked afterwards). The support is responsive when I was having some issues and I had some questions as well. I do agree with others on here that $99/mo is a bit much, but if you can do what you need within that time frame its actually not so bad.

Using app

9 months

Total reviews

1

Average rating

3.0

5 / 5 Share

June 21, 2023

This app stopped working without notice, products don't sync. Inline app support links broken. Would be super careful before upgrading to a paid version. UPDATE: The support team reached out promptly and helped diagnose that the products weren't syncing due to a known product constraint & that the in-app chat support was down because of a bug.

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to reach out. We're sorry to hear about the issues you've encountered and apologize for any inconvenience. Our support team is actively investigating the syncing issue and broken support links you mentioned. We're looking forward to hearing back from you and getting this resolved.

3 / 5 Share

May 11, 2023

This app used to be decent, now they want $99 per month + $29 for additional stores. They used to have an option where by you pay as you go for the items you wanted to transfer over, and this made sense, unfortunately no longer available, so we have moved to competitor that does offer this pricing model. The app worked well, I do still think the pricing is unworkable for most and am really disappointed pay as you go is no longer available.

Using app

About 13 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, thank you for taking the time to leave a review, and we appreciate your pricing feedback. We currently offer a free 7-day trial that allows you to run unlimited copy tests, which can be cancelled anytime. We encourage you to check out our Protection Suite bundle, which includes Backups, Staging and more at a discounted monthly cost. Please do not hesitate to reach us at [email protected] if you have any questions or need assistance.

1 / 5 Share

Aug. 10, 2022

No free plan. Two payment options I feel like both are very expensive for what they do. £100 to transfer a tester website to different account. Seems to be well made though.

Using app

6 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to leave your feedback. We apologize for the confusion around the "Free to install" language. Misleading language is never our intention and we apologize for the confusion. The "Free plan availabe" messaging is meant to convey that you can install the app to your stores without being charged. Only after installing, indicating which store will copied, and selecting a plan, will you have the ability to pay for the app. The "Free plan available" tag is automatically assigned to us by Shopify due to the nature of our pricing structure, and is a limitation our team actively working on resolving.

5 / 5 Share

July 31, 2022

It’s much quicker to install Rewind Copy to copy our store (and everything in it) than paying an external developer to do it manually. We basically just hook the new store up to an existing one and copy everything over.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for leaving your feedback! We're really glad you've been able to save time and money while launching new stores with Rewind Copy. 😀

5 / 5 Share

June 10, 2022

Love the app, I've used this on several stores now to either duplicate and modify sites when we roll them out in different countries, and also to duplicate a live site to a private staging site so we can play with new tweaks and changes without affecting the live stores. If you need to duplicate or create staging sites, it will save you days of time having to recreate everything, and all done in a couple of clicks. Yes it isn't cheap, but the time it saves is well worth the money (and hassle and stress). There's a lot of Shopify plugins I've used that promise big things, but rarely deliver. This on the other hand is superb! Would highly recommend this!!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to post a review! We're thrilled to hear all the ways Rewind Copy has helped you. Great to hear you've been able to fearlessly test changes without impacting your live stores. 🙌🏼

5 / 5 Share

May 2, 2022

We have used this app for two years without issue, it does a great job of cloning product and pages to other stores. The Rewind backup app works well for backing up our website also. Very communicative app designers. Recommend.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words about our app and for being a long-time customer!

5 / 5 Share

May 2, 2022

We use this app to copy over all products from our retail store to our trade store. The app can deselect certain things, so for us we deselect price because our prices are different between stores. This works seamlessly and quickly when a new product is added or changed. So far had no issues and we have 5000+ products. I’ve reached out a couple of times to the support and had quick and helpful responses.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for leaving your feedback! We're happy to hear you've been able to maintain multiple stores with ease with Copy. Thank you for being a customer. 🙂

1 / 5 Share

April 29, 2022

I need help, I copied the theme of one of my websites and nothing happend in my new store. I need the refoung of my money. I did nothing

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! We’re sorry to hear you ran into an issue with your theme copy. Brittney from our Support Team reached out to help on April 29. We’ve also gone ahead and issued a full refund for the copy. We’re looking forward to hearing back from you so we can troubleshoot and get your theme successfully copied over. We kindly ask our customers to get in touch with our team at [email protected] with any issues prior to leaving a review. We have a dedicated Support Team of 6 available to troubleshoot, help run a successful copy, and answer any questions you may have. If we’re not able to help, we’ll issue a full refund per our Successful Copy Guarantee.