All reviews

Rating Breakdown

  • 5
    76% (79 ratings)
  • 4
    4% (4 ratings)
  • 3
    4% (4 ratings)
  • 2
    4% (4 ratings)
  • 1
    12% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2022

This app copies more items than any other apps that i tried. I know their per item price may be too much but if it goes above $99 you can choose monthly fee and then cancel it after the transfer finishes in an hour. Overall very good and reliable app i just wish it was cheaper.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the honest review and feedback around pricing! We're thrilled to hear you've found a reliable way to duplicate your store with Copy.

5 / 5 Share

April 26, 2022

Strange - I really don't understand the negative reviews below... I replicated two of my existing websites and tailored them to specific geographic markets. Doing this was very intuitive and straightforward. It has given me a 29% increase in daily sales and profit. Of course, I was worried, but as long as you follow the instructions you will be able to achieve positive results. The support team have always been communicative and responsive. Keep up the great work!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind and encouraging words! We're thrilled to hear you were able to boost your sales and profit a whopping 29% with Copy. We're cheering on the success of Fitbit Straps!

1 / 5 Share

April 1, 2022

Worst situation imaginable. After coping product over between two of my stores, I was having an issue where edited products would daily revert back to original pictures and descriptions, losing me hours of work per day. I uninstalled rewind copy and rewind back up and severed the link between stores. Yet the issue remains, now a month later and I cannot launch my new store because products cannot be edited permanently and new products are still pulled through life to the destination store. Support it responsive but entirely unhelpful. Do not install this product.

Using app

22 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Kaleigh here from Rewind Copy Support. I wanted to reach out and let you know that our developer team fully investigated this issue and found conclusively it was not related to our application. Our app - while it CAN make changes to live products on a destination account, this is only possible while a recurring copy job is live and the two sites are linked via the API and changes are being made on the source side. I can understand the confusion, when product changes are happening without a good reason you look for recent changes to the site that might have contributed to this - however our product was not designed to 'revert' changes made to products, and the issue would not have persisted after you disconnected the API as our app injects no code, and we have no front end presence whatsoever. I would pursue investigating this as a local ISP issue where saved changes time out before they reach Shopify because of poor internet connection. This can cause a product to appear as though it has 'reverted' when in fact changes were simply not saved in the first place due to an insecure connection. I want to wish you good luck in investigating this issue further and let you know that we are happy to continue to work with you to copy your products, if and when you'd like to return once your problem has been resolved.

5 / 5 Share

Feb. 17, 2022

Product worked great to do a bull backup of all our products and variants. Saved us a ton of time! Had some issues with themes, but the time saving alone was worth it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Great! Did exactly what we need: copy the products, collections and pages from one store to another two.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Works perfect I installed the App on both my websites one for B2C and the other for B2B I cpoied the website so I don't have to get all products in the other website again, I paid seperatle for every product which is fair priced

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Does exactly what we need which is to copy products from one store to another. Works perfectly for us. The cost is fair too, we like paying per product and the minimum cost isn't scary high.

Using app

2 months

Total reviews

12

Average rating

5.0

1 / 5 Share

Dec. 22, 2021

Installed this app on two of my websites, and paid for the full pro plan. The app worked brilliantly for a full copy over, and then successfully a few more times to copy individual collections that were edited from one website to another. However, for the last few weeks the app will not load, and won't let me access any of the data. I have reached out to customer service and after one reply saying everything was working fine, I can't get an answer out of them. The app still won't work on either site, and there has been radio silence on the support end despite screenshots and follow ups from my end.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello! Kaleigh here from Rewind Support. I wanted to address your concerns because it seems my support team has been trying to get in contact with you for several days now with no response! Seems like we might be missing each other - but someone has reached out to you again today. We suspect the issue you're facing has to do with an outdated browser and we recommend upgrading to Google Chrome and trying again. Certain elements of the Shopify Copy app have not shown up properly in older versions of Safari and it's likely a display error related to the browser. As I say - someone has reached out, so hopefully you'll receive her message very soon.

2 / 5 Share

Oct. 19, 2021

Website is copied without any metafield or any website or theme option. All pages, catalogues and products are copied without metadata requiring separate extensions to finish the job. No setting whatsoever is migrated. Obviously they don't allow you to try before paying 99$, such a shady practice...

Using app

About 2 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi there. My name is Maura, and I work on the product team here at Rewind. We are sorry you had difficulty with Rewind Copy. We strive to copy as much data as possible from store to store. Unfortunately, there are some Shopify imposed limitations that we have no way around. For example, it's impossible for us to copy store settings. We understand that copying metadata is important, and we are currently offering metadata copies as a beta feature, available upon request. You (and anyone else) are welcome to access this beta feature. As for the theme copy, I'm sorry to hear you felt it was incomplete. We copy most of the theme automatically, and package up remaining theme images for easy import into the destination. We've helped many merchants duplicate their theme with this approach. All that said, we hate to miss your expectations, and so have issued you a complete refund. We've also reached out to your directly over email with hopes we can guide you to you a better Copy experience.

5 / 5 Share

Aug. 7, 2021

This app definitely does work. I moved around 40,000 sku's from one Shopify store to another Shopify store. The best was it moved my paid for store template to the 2nd Shopify store. I did still have to manually add all the collections, add my legal documents and do some fine tuning on my Online Store template. But it is amazing how well it works! I did have some issues but customer service is excellent. My biggest challenge is they are not allow to include inventory numbers. I've tried exporting the csv files then importing those csv files to the new Shopify. That's not working out very well because I have to many sku's. I may have to go back and bulk add the inventory, I can do about 3000 sku's a day. I use a company who uploads my products, keeps up with the inventory amounts, pricing, deletion of out of stock products, etc and am waiting to hear back if they can switch to the new store for me. But this is a great app!

Using app

23 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to write this thorough and thoughtful review! Our product team is looking into how we can help avoid that manual movement in the future 🙌

5 / 5 Share

June 8, 2021

Phew. Did exactly what it was supposed to do - easily, efficiently, clearly. We have thousands of SKUs and this app helped us a lot.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that! Thank you for taking the time to leave a review, that means a lot to us. Please reach out anytime if you have questions or concerns :)

5 / 5 Share

March 9, 2021

A fantastic app that did exactly as it described-copied my store to my new store that I'm using for US customers. Has saved me alot of time building the store all over again. Thank you

Using app

6 days

Total reviews

8

Average rating

5.0

Developer Reply

That's great! Thank you for the review :)

5 / 5 Share

March 1, 2021

................This app is so easy to use! I highly recommend it if you are duplicating your store.

Store

LTHJKT

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Glad to hear that!

3 / 5 Share

Dec. 29, 2020

De app is not that perfect. The "select products" function is very poor. It doesn't makes it easy to select fast a group of products and the selection is not working good (if i select products and go to the next page to select more products, the clear the products i already selected. If i select an collection most of the time the products in this selection are not copied. Maybe this has something to do with the fact that we built up our collections by tag/productgroup/ supplier. But it is still not that easy to work and it cost you some many (3 dollar for an empty collection is expensive). But if you have build up your collections on the right way, it works good, fast and is not expensive.

Using app

About 1 month

Total reviews

22

Average rating

4.9

Developer Reply

Hey! Thanks for commenting! I'm Kaleigh, head of Customer Support. I've definitely passed on your feedback about the multi-select to our product team to work on! As for the collection issue - manual collections are formatted slightly differently than smart collections from an API standpoint. With Smart collection copy turned on (a beta feature of ours) we can copy the rules of a collection AND the products within them but it's not the same for manual. Let me know if you're doing further copies and I can have smart collection copies turned on for you :) -Kaleigh Harley

5 / 5 Share

Dec. 4, 2020

The Replay app is great and they provide really helpful customer service which is so appreciated. The copying service is excellent too and very easy to navigate around. The app works really well and we highly recommend it to others.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're very proud of our support team, glad to hear you had a positive experience.

5 / 5 Share

Oct. 19, 2020

Replay app has really saved me ton of money while creating another site for another regions. Its super easy to migrate your data and there is enough information on how to migrate. The app works great and i highly recommend it.

Store

DVAA

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

That's great to hear!

5 / 5 Share

Oct. 11, 2020

This app works pretty much perfectly. I had to duplicate a store to set up a new website for another country (duplicated the .com for a .ca), and this app took 15 minutes to do what a developer quoted me at 40 hours. I don't normally write reviews just for the sake of it, but this app deserves it's 5-start review.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Wow, we're so glad to hear that! Thank you for taking the time to write a review.

5 / 5 Share

Sept. 29, 2020

Makes managing two stores way easier! Simple, easy to use. Wish copying product metafields was easier (it's possible but requires manual intervention from the team), otherwise highly recommended!

Store

Branch

Using app

4 months

Total reviews

11

Average rating

4.6

Developer Reply

We'd love to automate that part of things too 😅 Glad to hear though, thank you for the kind words!

5 / 5 Share

Aug. 28, 2020

This app does exactly what it says it does, well worth the money. Highly recommended for copying content from one store to another.

Using app

7 days

Total reviews

10

Average rating

5.0

Developer Reply

We do our best to make sure that our apps do exactly what we say they do, which may seem obvious, but we're glad it's appreciated. Thanks for the review!

5 / 5 Share

Aug. 24, 2020

Excellent app - worked as advertised and when a small issue arose, their support team responded rapidly, expertly and a friendly manner. Highly recommended!!!

Using app

6 days

Total reviews

15

Average rating

5.0

Developer Reply

Thank you for the kind words! We take pride in our support team and are glad to hear they were able to help out.