Amai ProMap ‑ Store Locator for Shopify

Amai ProMap ‑ Store Locator

Store Locator App - Interactive Map with Store Details

Developer

Rating

4.7

feedback

603

Reviews

chart

#3,153

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    13%
  • Less than a year
    34%
  • More than a year
    47%

Reviews Summary

The reviews for the Shopify App are mostly positive, with users praising the app's ease of use, helpful customer support, and efficient functionality. Many users highlighted the quick response times of the support team and their ability to resolve issues promptly. The app was commended for fulfilling the requirements of the users and providing a valuable tool for locating stores. However, there were a few negative reviews mentioning issues with installation, slow loading times, and unhelpful customer support in some cases. Overall, the app seems to be well-received for its features and support, with a few areas that could be improved upon for a better user experience.

Highlights

Positive customer support and quick response times
Ease of use and efficient functionality
Issues with installation and slow loading times
App fulfilling user requirements
Areas for improvement in customer support

Rating Breakdown

  • 5
    88% (533 ratings)
  • 4
    6% (37 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 4, 2025

This app does exactly what it is designed to fon its very easy to add new stores and we have a global network of retailers who customers can find by simply entering their address and looking for the closest store on the map. I have had a couple of issues in the past where things have been updated by our theme and by Google and the app has stopped working but support have always been extremely quick to help me and have resolved the problem very quickly every time. Definitely recommend!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2025

The team is always very supportive whenever an issue arises

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 6, 2025

I have no idea how this installed itself on our store. that was problem number one. At checkout it would prompt the buyer to use coupons that I could only assume it collects from the internet. it was unauthorized, Very janky looking pop up. All the while disguising itself as a dealer locator? It's most likely malware. Would very much not recommend Installing.

Using app

Almost 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback and comment. The prompt will only appear to users on a legacy free plan. Merchants on a paid plan does not contain any ads. We had sent a few notifications to our merchants about the change 2 weeks before the change. We deeply apologize if our previous emails did not reach you.

5 / 5 Share

Jan. 17, 2025

Amai's support team was extremely helpful – and FAST – in resolving an issue with their ProMap Store Locator on my Shopify site. Every representative was quick to answer my follow-up questions and followed instructions to investigate a layout concern. When I granted them collaborator access, they were able to quickly identify and implement a custom solution to resolve everything. Nice job, guys!

Using app

About 6 years

Total reviews

3

Average rating

5.0

All reviews

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