Amai ProMap ‑ Store Locator for Shopify

Amai ProMap ‑ Store Locator

Store Locator App - Interactive Map with Store Details

Developer

Rating

4.8

feedback

601

Reviews

chart

#2,878

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    36%
  • More than a year
    44%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and fast response times. Users appreciate the ease of use and customization options provided by the app, making it a valuable tool for their online stores. The support team is highlighted for being responsive, helpful, and efficient in resolving any issues that arise. Additionally, users commend the accuracy of store locations, the seamless integration of maps, and the ability to filter searches based on specific criteria. However, there are a few negative reviews mentioning issues with the app's functionality, such as clunkiness in data entry, inefficiencies in setting default store views, and delays in customer support responses. Some users also experienced technical problems with the app that impacted their website performance.

Highlights

Excellent customer service and fast response times
Ease of use and customization options
Accurate store locations and seamless map integration
Efficient issue resolution by the support team
Negative feedback on app functionality and technical problems

Rating Breakdown

  • 5
    89% (537 ratings)
  • 4
    6% (38 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 17, 2025

Amai's support team was extremely helpful – and FAST – in resolving an issue with their ProMap Store Locator on my Shopify site. Every representative was quick to answer my follow-up questions and followed instructions to investigate a layout concern. When I granted them collaborator access, they were able to quickly identify and implement a custom solution to resolve everything. Nice job, guys!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Great app, straightforward to use and does what is needed. Their support team is also stellar. Fast response time and attentive - great work.

Store

Primo

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

The app fulfills our requirements very well. We had a few questions during setup and received competent help from support very quickly. We can recommend the app and the team.

Using app

8 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 4, 2025

The app proved impossible to install and customer support didn't provide any help, only empty promises that led to nothing. This is just a big waste of time. I would suggest to look for an other app, there are way better customer service out there. These people are highly unprofessional IMO.

Using app

1 day

Total reviews

2

Average rating

1.0

5 / 5 Share

Dec. 30, 2024

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

All reviews

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