Amai ProMap ‑ Store Locator
Store Locator App - Interactive Map with Store Details
Rating
4.7
feedback
594
chart
#3,208
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
13%
-
Less than a year
35%
-
More than a year
48%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praised the app's customer support team for being responsive, helpful, and quick to resolve issues. Users appreciated the ease of use of the app and its ability to fulfill their requirements effectively. The app was also commended for its functionality, customization options, and the speed at which it operates. On the negative side, some users reported difficulties with installation, unhelpful customer support, and issues with the app's performance, such as slow loading times and glitches. There were also concerns about unauthorized actions, such as collecting coupons without permission, leading some users to question the legitimacy of the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 6, 2025
I have no idea how this installed itself on our store. that was problem number one. At checkout it would prompt the buyer to use coupons that I could only assume it collects from the internet. it was unauthorized, Very janky looking pop up. All the while disguising itself as a dealer locator? It's most likely malware. Would very much not recommend Installing.
Thank you for your feedback and comment. The prompt will only appear to users on a legacy free plan. Merchants on a paid plan does not contain any ads. We had sent a few notifications to our merchants about the change 2 weeks before the change. We deeply apologize if our previous emails did not reach you.
Jan. 17, 2025
Amai's support team was extremely helpful – and FAST – in resolving an issue with their ProMap Store Locator on my Shopify site. Every representative was quick to answer my follow-up questions and followed instructions to investigate a layout concern. When I granted them collaborator access, they were able to quickly identify and implement a custom solution to resolve everything. Nice job, guys!
Jan. 16, 2025
Great app, straightforward to use and does what is needed. Their support team is also stellar. Fast response time and attentive - great work.
Jan. 11, 2025
The app fulfills our requirements very well. We had a few questions during setup and received competent help from support very quickly. We can recommend the app and the team.
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