All reviews

Rating Breakdown

  • 5
    88% (346 ratings)
  • 4
    6% (23 ratings)
  • 3
    2% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (16 ratings)

Reviews with Text

  • 98% (387)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 16, 2022

The app works well, the customer service a little less. However it works, customer support should be better.

Using app

6 months

Total reviews

6

Average rating

4.2

Developer Reply

Thanks so much! We really appreciate your feedback :)

4 / 5 Share

Jan. 14, 2022

So far so good, had a little trouble setting up the custom API key, but customer service was very responsive and I'm enjoying the app's functionality. Thanks

Using app

23 days

Total reviews

7

Average rating

4.3

4 / 5 Share

Nov. 22, 2021

The support has been extremely helpful and responsive! I wish the page design was less limited and more functional for those who are 100% comfortable with coding, but the app works the way it should and will continue to use for all websites.

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 5, 2021

The app works fine. The customer service was great when I had a question about the app. Thank you guys!

Using app

11 months

Total reviews

13

Average rating

4.9

4 / 5 Share

March 15, 2021

They have great tech support which I used twice and they responded and resolved within 24 hours which was amazing. App is easily customizable and upload friendly. My only feedback would be on mobile design, it feels a bit clunky right now from an UX perspective but otherwise great app!

Using app

10 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 11, 2021

The app works well for over 8,000 locations. I had no issues uploading the locations file, which I did have with other apps I tried. Setting it up was not simple, but I did have good tech support throughout. The only issue I have is that the design of the input form takes up a lot of room on the page. Overall I am finding this to be a very good app.

Store

Dumond

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 24, 2021

Very good app and very helpful customer service. They were timely and made additional customisations quickly.

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 10, 2020

Excellent support. Very prompt and quick to resolve any issues. Was able to fix an issue within just a few days of reaching out!

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 10, 2020

This map is pretty good. As a non-techie, I had to stumble through the process, but Luna on the help desk was very helpful and attentive. The map is up and running, and we're happy we chose Secomapp. I would have given 5 stars if the written and video instructions were more helpful.

Store

We'Moon

Using app

19 days

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 31, 2020

We had some difficulties with the app because of foreign letters we use but the help we got from the storelocator staff was exceptional. Very helpful and very kind. I give THEM 5 stars.

Using app

Over 1 year

Total reviews

6

Average rating

4.5

4 / 5 Share

April 23, 2020

This app easy to use and set up. Great customer service. Thank you for your prompt response to my request

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 8, 2019

I love this app. Easy to use and set up. Great customer service and they respond in a timely matter when you need help.

Using app

8 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 2, 2019

Had some initial trouble with the map locator but support was very responsive and quickly solved my issue.

Store

Point6

Using app

8 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 20, 2019

Work fine. Easy Setup. If you wants a good app for store map, install this. I love love love love love

Using app

19 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 24, 2018

nice vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 16, 2018

Although response is next day, the help has resolved all my issues efficiently.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 3, 2018

Has been a great app so far and customer service has been prompt

Using app

6 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Feb. 27, 2017

The instal process is a breeze, now to get some sites up

Using app

11 minutes

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 24, 2017

So far so good. A little bit of a learning curve, but seems to be working farily well thus far.

Using app

15 days

Total reviews

2

Average rating

4.0

4 / 5 Share

Feb. 21, 2017

Easy installation of app. A couple of issues uploading a CSV file and would have liked more help on that, however, was able to work it out. Works fine.

Using app

6 days

Total reviews

1

Average rating

4.0