All reviews

Rating Breakdown

  • 5
    89% (531 ratings)
  • 4
    6% (38 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (16 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 16, 2022

The app works well, the customer service a little less. However it works, customer support should be better.

Using app

6 months

Total reviews

6

Average rating

4.2

Developer Reply

Thanks so much! We really appreciate your feedback :)

4 / 5 Share

Jan. 14, 2022

So far so good, had a little trouble setting up the custom API key, but customer service was very responsive and I'm enjoying the app's functionality. Thanks

Using app

Almost 2 years

Total reviews

6

Average rating

4.2

4 / 5 Share

Nov. 22, 2021

The support has been extremely helpful and responsive! I wish the page design was less limited and more functional for those who are 100% comfortable with coding, but the app works the way it should and will continue to use for all websites.

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 5, 2021

The app works fine. The customer service was great when I had a question about the app. Thank you guys!

Using app

11 months

Total reviews

12

Average rating

4.8

4 / 5 Share

March 15, 2021

They have great tech support which I used twice and they responded and resolved within 24 hours which was amazing. App is easily customizable and upload friendly. My only feedback would be on mobile design, it feels a bit clunky right now from an UX perspective but otherwise great app!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 11, 2021

The app works well for over 8,000 locations. I had no issues uploading the locations file, which I did have with other apps I tried. Setting it up was not simple, but I did have good tech support throughout. The only issue I have is that the design of the input form takes up a lot of room on the page. Overall I am finding this to be a very good app.

Store

Dumond

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 24, 2021

Very good app and very helpful customer service. They were timely and made additional customisations quickly.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 12, 2020

Useful app for our website! Helps our dealers engage in prospective clients. Also lets our customer's find installers in their area.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 10, 2020

Excellent support. Very prompt and quick to resolve any issues. Was able to fix an issue within just a few days of reaching out!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 10, 2020

This map is pretty good. As a non-techie, I had to stumble through the process, but Luna on the help desk was very helpful and attentive. The map is up and running, and we're happy we chose Secomapp. I would have given 5 stars if the written and video instructions were more helpful.

Store

We'Moon

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 31, 2020

We had some difficulties with the app because of foreign letters we use but the help we got from the storelocator staff was exceptional. Very helpful and very kind. I give THEM 5 stars.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

April 23, 2020

This app easy to use and set up. Great customer service. Thank you for your prompt response to my request

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 8, 2019

I love this app. Easy to use and set up. Great customer service and they respond in a timely matter when you need help.

Using app

8 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 30, 2019

We use this app to help our brides locate their closest bridal store. I have had a great experience with the support team any time I have a question or concern. They are quick to respond have helped me fix any issues.

Using app

11 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 2, 2019

Had some initial trouble with the map locator but support was very responsive and quickly solved my issue.

Store

Point6

Using app

8 days

Total reviews

2

Average rating

4.5

4 / 5 Share

July 23, 2019

Hello, I really like this app! Thank you for great service and help. Best Regards, EC-GO www.ecgo.se

Store

EC-GO

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 30, 2019

Very cool to see an interactive map to show my customers where they can pick up some Swamp Dragon hot sauce as I continue to expand. It was kinda over my head to set up the Google API stuff, but with email support, I was able to figure it out and get everything working. Once it's functional, it's really cool, and I think it's very important since I not only sell through Shopify, but also through national distribution.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 6, 2019

Really helpful team when we had queries fast response and listened to our needs. Easy to use App and the help makes it really good

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2019

Work fine. Easy Setup. If you wants a good app for store map, install this. I love love love love love

Using app

20 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 18, 2019

Excellent customer service, really fast and happy to help with any issue. App works well and gives a good service. I would totally recommend it!

Using app

Over 1 year

Total reviews

4

Average rating

4.8