All reviews

Rating Breakdown

  • 5
    89% (532 ratings)
  • 4
    6% (38 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (16 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Feb. 11, 2019

Easy to implement and customise map layout. We used this map as it had the custom importing features we needed for our store. Only issue has been with the Google Map API reaching it's limit several times, which is unfortunately not updatable without contacting Secomapp support. However, once contacted, support were quick to deal with the issue.

Using app

21 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review. We are sorry for the inconvenience experience you had and hope you understand. We always try our best and work hard to make the app work better. With any other issue, please send a mail to [email protected]. We will support you right away.

5 / 5 Share

Feb. 3, 2019

Nice app. It does what needed and does it very well. I would recommand this app to a friend. Drop it on the page you want, write the adresses and bam! you are done.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 1, 2019

Top notch support. This app is very simple to configure and it was east to offer our customers a place to find our products. 10/10 would recommend this to anyone looking to add map functionality to their Shopify store without sinking time into development.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

Really pleased, simple to install and nice options to tailor the page. Would definitely recommend. Well done guys.

Using app

Almost 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 31, 2019

Great app and customer service. Quick, reliable and efficient. Would def recommend this App to anybody who retails through multiple outlets.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

I don't usually write reviews, but the customer service was beyond excellent! I had a few settings that needed to be finetuned that involved coding and they fixed everything for me. Also they were really friendly and fast! the app itself does wat it says and it looks clean and minimalistic. you can do a handy bulk import, so that will save some users a lot of time.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 29, 2019

It's a great store locator that allows custom store logos and customer service is very responsive.

Store

Chomps

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

Great customer support helping me fix small minor issues. Regarding the app it works as promised. Overall I'm happy with it. Thanks,

Using app

2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

I was able to receive quick support from the team, with thorough follow-ups to solve the issue I was seeing. Easy to use product as well.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

The service is very good as promised. The tech support very responsive and helped us with a couple of issues very fast. Thanks.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

We use this app to help costumers find the nearest reseller. It har a fantastic support team and we have had only good experiences with them . Our highest recommendations

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

I needed help from support to solve a design issue. Response was fast and efficient. The support from Peter Nguyen is always really solid and helpful. The app works nicely and has the functions needed. UI is easy for everyone. I can really recommend this.

Using app

Over 3 years

Total reviews

4

Average rating

3.8

5 / 5 Share

Jan. 22, 2019

Great app, for the price you can't get better. Very responsive, accurate and the customer service is excellent

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

This app is incredibly easy to set up and the customer support is fantastic! My customers can now easily find their nearest store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Very clear to use UX. Store locators can be confusing to use if you haven't done it before (or if you don't have a technical person). This one was easy easy easy. At this stage for our company, we have about 400 stores, so it's well worth the $15/month. Not sure about the value of the higher priced tiers.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Great app and support. Wasn't displaying google maps correctly after I set it up but Peter fixed within minutes of sending a support ticket.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

1 / 5 Share

Jan. 20, 2019

I find this app hard to use. The instructions are badly written. They say to add an API and this is missing altogether in the settings. When I view my map on my website it displays an error so I can't search and no map is displaying (I assume this is because the API is missing). I also want to customise the search fields but that's not possible. Without FAQ's and troubleshooting it makes it difficult when there's no one available to help fix this. Really frustrating. I used to use a different store locator and it was awesome, user friendly and functional but they disappeared off shopify so this is my only option that does most things but still needs a lot of work.

Store

Salti

Using app

About 21 hours

Total reviews

6

Average rating

3.7

Developer Reply

Thanks for your review. We are sorry for the inconvenience you have faced. We Secomapp made a change in Store Locator app's instruction in the previous week.This will be much easier to use. It was a new update and we still haven't changed our video guide content which leads to your confusion. About your issues, please reinstall and give us access to your store so we can have a look and solve it for you right away! Also, let us know how you want us to customize the search field. Just create an account to log in to your shop (Apps, Themes) for email [email protected] (Manage staff Admin accounts and password in Shopify: http://docs.shopify.com/manual/settings/account/staff-members) (Video Guide: https://www.youtube.com/watch?v=6l-BYz66gnc)​ Again, we are sorry and thanks for your kind understanding.

4 / 5 Share

Jan. 18, 2019

Excellent customer service, really fast and happy to help with any issue. App works well and gives a good service. I would totally recommend it!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 17, 2019

This is a really nice app. Everything works well and as its supposed to. Only issue i had was with the phone number, but i got it figured out. Make sure your phone number is formatted as xxx-xxx-xxxx or it won't take.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Works very well and customer service is EXCELLENT! I was having trouble with seeing drop down menus on the app page, but Nicolas solved my issue within 24 hours, so I was really pleased and impressed :)

Using app

5 months

Total reviews

3

Average rating

3.7