All reviews

Rating Breakdown

  • 5
    88% (347 ratings)
  • 4
    6% (23 ratings)
  • 3
    2% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (16 ratings)

Reviews with Text

  • 98% (388)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2023

The customer service is outstanding and the app is a big benefit for every webshop. Highly recommend!

Store

balmyou

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Happy about the service! I wanted to update the fonts to our brand fonts and they solved it for me quick and easy.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Very easy to install and to operate. And if something doesn't seem so easy, the support (Kay) is first class.

Using app

3 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 13, 2022

Luna and her team are all amazing! They were able to solve the issues we've encountered and are ready to extend the extra miles to ensure we get what we need from the apps. Worth recommending!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2024

In 2022, Luna and team were a big help in making sure the store map worked properly. Again in 2023, Jasper was most helpful in helping troubleshoot the app after a theme update. It's a great add-on feature for our shop!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

La aplicación cumple su función, además tienen un servicio de atención al cliente super rápido y eficaz.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Great product, and better customer service. Our issue (self inflicted) was discovered and solved quickly by support staff. Happy customer!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Out of the three apps I've used for this, ProMap is by far the best, with the most amount of flexibility and design.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

The support team is quick to help and respond! Love this app as a way to show our customers where we carry our product across the country.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Staff were very helpful and attentive with support issues. Will continue to use on our website in the future.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

I had some issues getting my CSV file to work, but the support team quickly assisted my upload and it worked great!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Everytime I need something that is not possible in the app, I just ask the developpers (Secomapp) and they always respond really fast. Great support guys !

Using app

4 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Nov. 9, 2021

excellent support! they are quick to reply and have good info when you need it. the product is easy to use but the setup was off a little and I needed help figuring it out and they were very helpful

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Very good for mapping out multiple stores or locations, plus great support. Set up was slightly clunky to begin with, but easy once you know how.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Support team is AMAZING! I needed this to display differently on our website and their support team said no problem! They also assisted me with all of my API Key trouble. I'm usually the one to follow up with support but this time it was the opposite.

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Great Team behind this GREAT app, the team help me for my problem and they reply as fast and solve the issue, thank you :)

Using app

5 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 12, 2021

While this app was not an immediate plug and play (which, honestly what is these days) the staff was extremely helpful and very responsive. They helped me get this app running on my website and it looks great. I have no doubt that they will be able to help you get it up and running on your site as well.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

I was silly to not realized that there was a publish button. ProMap's support team helped me within 12ish hour. Responding sometimes in minutes. Great customer support!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

App works great and support always get back quickly. Client is very happy with the Store Locator :).

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

My client needed a map locator for visitors to search for vendors who sold their products. We started with a simple Google Map, but as they grew, it became difficult to manage. I reviewed a few different options, but this was was SOOOO easy to install, easy to customize, and a snap to bulk-import their CSV file. I didn't want the search to span across the top, so I tried another app, but realized why this one was much better. That would be my only critique...if they would allow the 'search' to display in different positions. Other than that, it's a great product.

Using app

8 days

Total reviews

1

Average rating

5.0