All reviews

Rating Breakdown

  • 5
    89% (531 ratings)
  • 4
    6% (38 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (16 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2021

excellent support! they are quick to reply and have good info when you need it. the product is easy to use but the setup was off a little and I needed help figuring it out and they were very helpful

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Very good for mapping out multiple stores or locations, plus great support. Set up was slightly clunky to begin with, but easy once you know how.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Support team is AMAZING! I needed this to display differently on our website and their support team said no problem! They also assisted me with all of my API Key trouble. I'm usually the one to follow up with support but this time it was the opposite.

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Their support is top-knotch! They are super quick to respond and dive into any issues and customizations.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Great Team behind this GREAT app, the team help me for my problem and they reply as fast and solve the issue, thank you :)

Using app

5 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 12, 2021

While this app was not an immediate plug and play (which, honestly what is these days) the staff was extremely helpful and very responsive. They helped me get this app running on my website and it looks great. I have no doubt that they will be able to help you get it up and running on your site as well.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

I was silly to not realized that there was a publish button. ProMap's support team helped me within 12ish hour. Responding sometimes in minutes. Great customer support!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

App works great and support always get back quickly. Client is very happy with the Store Locator :).

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

My client needed a map locator for visitors to search for vendors who sold their products. We started with a simple Google Map, but as they grew, it became difficult to manage. I reviewed a few different options, but this was was SOOOO easy to install, easy to customize, and a snap to bulk-import their CSV file. I didn't want the search to span across the top, so I tried another app, but realized why this one was much better. That would be my only critique...if they would allow the 'search' to display in different positions. Other than that, it's a great product.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Our product is available in 500 stores so having a good mapping tool is essential. ProMap has been useful for us so far. Uploading csv's is easy and any other setup help was quickly resolved with their support team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2021

The app works well and customer service was great when we had an issue. It was resolved quickly and painlessly. Five stars :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2021

Nice app. The customer service was very professional and helped me to solve the issues on editing the layout. Thanks!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2021

App works well and is easy to use. Support quickly fixed an issue with how the map filters displayed with our theme.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2021

A great APP with fantastic support, highly recommended. The team were quick to respond and help us with the set-up.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2021

I ran into a few issues with our setup and contacted ProMap support. The response was positive and the team (thank you Ms. Luna) not only walked me through my issues but fixed one problem on their own. It's great to have a good, solid app but it's the absolute best when the support is quick and spot on. Great app, great people.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

ProMap - Store Locator is stable and easy to use. It does the job it is supposed to do, well. Interaction with Secomapp support is friendly and efficient. I believe that Secomapp is genuinely interested in helping ecommerce businesses increase revenues and grow.

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 19, 2021

I had some troubles to bulk import my locations but the support was excellent and the app works perfectly!

Store

NANAN

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

Fast and friendly costumer service. We had problems setting some things up and they were very responsive. Now the app works properly and it does what it should. Thanks!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2021

Fantastic customer service all-round. Quick response and great working app. I really like working with this team.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2021

Great service! Satisfied with the whole team that solved the problem ASAP. Will continue using the app as a part of our business growth.

Using app

2 days

Total reviews

3

Average rating

5.0