All reviews

Rating Breakdown

  • 5
    88% (346 ratings)
  • 4
    6% (23 ratings)
  • 3
    2% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (16 ratings)

Reviews with Text

  • 98% (387)
Review RSS Feed Review RSS Feed

3 / 5 Share

Feb. 23, 2021

Good app. Needed help and customer service took way too long to respond. I'm guessing its because of the geographical difference. Lagging North American response time.

Using app

11 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 22, 2021

Great little app. Very easy to use and set up. Integrates easily with the website. And the customer service team are so friendly!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Nice and good app to locate our stores all over the country. We use this app in all of our three webshops.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Super helpful support and a pretty easy platform to understand. Don't skip a single step to get everything set up in one shot but if you do run into issues support is prompt and super clear.

Store

NuTrail

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Great customer support, Luna was very helpful in guiding me with issues that arose from API issues I was having. Instructional videos are very easy to follow.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

The customer support has been great (and efficient) whenever I have hit a snag - Luna has been lovely. The user interface when setting things up is straightforward and the supporting instructional videos make it that much easier to get going. Overall very happy with the performance of the app and company.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Excellent support! I have been using this app for 2 years! I am really happy that I installed this app. I recommend it to everyone!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Nice basic store locator, works as required. Customer support reacts very quick and were helpful to help us implement in our webshop.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Very good app support. Easy to install and great tutorial videos. Been looking for something like this in a while!

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

Kind and immediate support. Highly recommend this app to whom looking for oversease business expansion.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Very intuitive interface with real location. The support team super responsive. 100% would recommend

Store

51Trips

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Store Locator Map by Secpmapp team is also very responsive and will resolve your problem quickly. Would recommend to anyone!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Very quick response and solving problem. Very appriciate when you run a business and need to be reactive !!

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 5, 2020

I'm very happy with this app!! I had some issues, because of another app, but the support team helped me very quick and just perfectly! Thank you so much!

Using app

5 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 30, 2020

Very well support when we had issue with Map API. Quick reply and good communication to follow up. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Very quick response time! We wanted to customize our map with some extra text and the Secomapp support team made it so easy. We're glad we chose Secomapp.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

We use this app for our store locator. Very helpful and responsive team ! They help us to resolve quickly a problem.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

very responsive helpful customer service. Luna troubleshot the problem very quickly and everything is now working great.

Using app

20 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 10, 2020

Excellent support. Very prompt and quick to resolve any issues. Was able to fix an issue within just a few days of reaching out!

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 10, 2020

This map is pretty good. As a non-techie, I had to stumble through the process, but Luna on the help desk was very helpful and attentive. The map is up and running, and we're happy we chose Secomapp. I would have given 5 stars if the written and video instructions were more helpful.

Store

We'Moon

Using app

19 days

Total reviews

4

Average rating

4.8