SC Store Locator Map
The reviews for this Shopify App are mostly positive, highlighting the exceptional customer service provided by the support team. Customers appreciate the quick responses, helpful guidance, and efficient problem-solving. The app itself is praised for its ease of use, reliability, and high level of customization. However, there are a few negative reviews mentioning challenges with setup, slow responses from support, and issues with the accuracy of the store locator map. Some users also experienced difficulties with API keys and exporting store lists.
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Great App, Great Team and prompt support if needed. New version v2 is even better!!! Highly recommended.
Thank you for your fantastic review! We're thrilled to hear that you're enjoying the app and our support team’s promptness. It's great to know that the new version has made your experience even better! We truly appreciate your recommendation and your support. Best, The Shop Circle Team
We ran into a few small challenges after the 2.0 update, but the support team has been amazing and incredibly quick at implementing all of our custom design requests. Thank you!
Hello, Nathalie! Thank you for the feedback, it means a lot to us. Feel free to reach out whenever you need our support. Best, Vedran Kolovrat Product Manager
Thank you for the fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you’re enjoying our SC Store Locator Map. Your feedback is valuable to us, and we're here if you have any further comments or suggestions. Best, Shop Circle Team
We used this app for quite a while to manage the store locator on our website for our 10 retail locations. Unfortunately, the locator never displayed quite correctly, and more recently the problems became significantly worse. We reached out to technical support multiple times hoping to get the issues resolved, but responses were extremely slow and the support was ultimately not helpful in solving the problem. We finally installed a different store locator app, and it worked perfectly right out of the box with essentially no setup issues and no need to contact support. That experience really highlighted how unnecessarily difficult this app had become to maintain. After using it for a long time, we ultimately decided to move on. For a business with multiple locations, a store locator needs to be reliable and work without constant troubleshooting, and unfortunately this app did not meet that standard for us.
Hello! I'm sorry to hear that you had a bad experience with our app. I truly believe this stems from a few misunderstandings and that we can resolve the issues together. I've sent you an email suggesting a brief meeting so we can clear things up and set things right. If you'd rather not meet, I completely understand and wish you all the best moving forward. Best, Vedran Kolovrat Product Manager
Thank you for the high rating! We greatly appreciate your support and are thrilled to hear you're enjoying the SC Store Locator Map. Your feedback means a lot to us, and we're here to help if you have any questions or need assistance in the future. Best, The Shop Circle Team
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