SC Store Locator Map fka Bold for Shopify

SC Store Locator Map fka Bold

Store locator map with geolocation and real-time directions.

Rating

4.6

feedback

426

Reviews

chart

#10,986

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    11%
  • Less than a year
    27%
  • More than a year
    48%

Reviews Summary

The reviews for this Shopify App are mostly positive, with many customers praising the helpful and prompt customer service provided by the support team. Customers appreciate the ease of use and functionality of the app, with some mentioning that it works well for displaying store locations and providing a list of resellers. The support team is commended for their quick response times and willingness to go above and beyond to resolve issues. However, there are also negative reviews mentioning issues with the app, such as difficulty in setting up and customizing the app, as well as problems with the accuracy of the store locations on the map. Some customers also express frustration with the support team's inability to resolve certain issues or provide satisfactory solutions. Overall, while the app has its strengths in terms of functionality and customer service, there are areas that could be improved upon to enhance the user experience.

Highlights

customer service
ease of use
functionality
accuracy of store locations
difficulty in setup and customization

Rating Breakdown

  • 5
    83% (355 ratings)
  • 4
    11% (46 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)

All reviews

5 / 5 Share

Jan. 31, 2024

Haris is helpful

Store

RADIUS

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Fixed my issue within 5 minutes through chat.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Hulk Apps / Store Locator Map is the best app on Shopify to have your retailers listed on your store. The support team helped me make it look cosmetically to my preferences as well. Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 10, 2024

I've had nothing but issues with this app. I've used it on different stores and it's just one issue after another. First I wasn't able to get an export of my store list and I had to contact support multiple times over a week before they just ended up emailing me the list. The problem wasn't fixed for another month or so after that so anytime I needed an export of my store list I would have to contact support. On the second store I couldn't even get it set up because the app broke when trying to validate my API key. The support team then proceeded to tell me I had a problem with my API key, the same key that I am using on the first store which works perfectly fine. I am tired of the constant back and forth with support and will be looking for other options.

Using app

20 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 13, 2023

Smiljan was a wonderful help. She was so patient with me and assisted above and beyond.

Using app

3 months

Total reviews

2

Average rating

5.0

All reviews

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