All reviews

Rating Breakdown

  • 5
    83% (362 ratings)
  • 4
    11% (48 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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4 / 5 Share

June 5, 2024

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 18, 2024

It was a challenge to set up alone bt I reached out and used the onboarding service with help for my rep Eldin Pribisic and was able to get back on track in minutes. As for the app, I would love a few more design elements to help with the look and feel but it has all the functions we required to get up and running

Store

CurlMix

Using app

8 months

Total reviews

3

Average rating

3.3

4 / 5 Share

March 23, 2023

Support was a little slow after reaching out a few times but when they did reply their support was very helpful. App works great but just takes a bit to get it going.

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 1, 2021

THE PATENT LAWSUIT TROLLS ARE SCAMMERS You may have seen reviews mentioning that installing this app led threat of a lawsuit. Be aware, it's a scam. In 2011 there was a patent granting GEOTAG the protect the marking of physical locations on a map for goods and services (474 Patent). This patent was overturned in 2016 in Microsoft/Google vs GEOTAG (look it up). Here is a copy-paste from the Federal Court of Appeals - "We have considered GeoTag’s remaining arguments and find them unpersuasive." If you ever get a solicitation regarding a patent infringement regarding the mapping of physical locations on a map, it's likely a scam. We can thank Google and Microsoft's legal teams for doing the groundwork on this.

Using app

13 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 30, 2021

Their support is fantastic. Thanks to Nikhil for all the help provided on getting the geocoding in. I just wish it was easier to bulk edit a chain of stores or to completely delete a chain of stores without support help. And the geocoding does not always work, but not sure if that is google map's fault or the app.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 30, 2021

The app works great with the exception that it is impossible to delete stores or tags without the help of a support agent. However, Hamza was super helpful in helping me out with this. I just wish the buttons worked properly on the app so that I could do this myself.

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 10, 2021

Overall the APP is good. I do feel the ability to customize the CSS is a bit lacking, and not intuitive. The APP page is outside the Theme, the URL is anyway. So none of the Theme's controls will work on it. We do not have "locations" but we use this APP as a tool for our customers to locate other businesses that DO have a physical location and that are relevant to our products.

Using app

Over 5 years

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the review. The team is always working to improve ours apps. Your feedback has been passed along to our developers.

4 / 5 Share

Jan. 22, 2021

App works pretty well. Would be cool if they offered consolidated billing or special plans for multiple stores. Nicholas helped me out to optimize appearance on mobile, he was great! Worked quickly and communicated very well.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your review and your feedback. We are so happy that Nicholas was there to help you. Thank you for choosing Bold!

4 / 5 Share

April 28, 2020

Have had the app for 1 day, reason for the 4. Customer service is 5 stars, Naman is Awesome, thanks

Using app

1 day

Total reviews

5

Average rating

4.8

4 / 5 Share

Oct. 7, 2019

Functionality of this app is good! Everything is simple to set up and the FAQ section is very helpful and very intuitive. The only thing this app is missing is different layouts, the style looks a little outdated in my opinion. A full width map with a store finder overlay as an option or other customization options would make this app 5/5.

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Hi there! Thank so much for the review and the feedback about the app's style; we'll definitely be sure to pass that along to our developers so they can look into this. Sorry that we weren't able to get things customized in a way that met your store's needs! Hopefully we can get this changed in the future.

4 / 5 Share

Sept. 27, 2019

The bulk upload did not work for me but I was able to get a response and the outcome I wanted with the help of Rony in Customer Service within 24 hrs.

Using app

About 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi there! We're so sorry to hear that the bulk upload didn't work properly for you, but it's great to see that Rony was able to sort it out for you so you could get those same results. Please let us know if you need anything else; we'd be more than happy to help again! Your products look amazing, by the way, and I love your recipes page. :-)

4 / 5 Share

Dec. 14, 2018

So far the app does everything that I need it to do for my Shopify website and the customer service is helpful. I was having issues and the team helped me figure out what was wrong with instructions and pictures.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 23, 2018

Ron was great at helping me solve my issues with initial installation and helped make the store locator app page match my site even better! Their customer service response was super quick and very effective!

Using app

2 days

Total reviews

7

Average rating

4.9

4 / 5 Share

Oct. 31, 2016

I have to say I was pretty sceptical that adding an app like this to our Black Mountain Roast coffee Shopify site really was as easy as the marketing made out... But it was! Does everything that it says on the tin and we're very happy with how it all works. There are some tiny layout issues with the theme we're using but pretty sure that will get ironed out when we have time to spend more than the simple hour it took to install, apply and fill with our outlet data. Hugely recommended.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 17, 2016

Good app. The only thing that needs improving is the auto map location finder which occasionally has a mind of it's own.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 8, 2016

Tamer quickly replied to my request with a link to exactly the info and code I required to solve my problem. We're very excited to get to work with our new Store locator app. Thanks for your help!

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 29, 2016

Not using right now, the adress finder is not that good, anyway, nice app.

Using app

Almost 2 years

Total reviews

10

Average rating

4.1

4 / 5 Share

July 17, 2016

Great App, Helped Us Out Tremendously!

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

4 / 5 Share

June 20, 2016

A little confusing to navigate the interface but we have been able to create a usable, easily updatable find a retailer page, which our stores appreciate.

Using app

3 months

Total reviews

14

Average rating

4.7

4 / 5 Share

Dec. 20, 2016

its a great app. very intuitive. would love to see additional feature to enable/disable store. and also by search by store names. check our website at www.tornadofan.co.id

Using app

Almost 2 years

Total reviews

1

Average rating

4.0