All reviews

Rating Breakdown

  • 5
    99% (341 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2020

We have used this app on a number of stores. Why? 100% due to the 110% awesome customer service and problem solving we get from Constantin the main developer. All responses are fast and we have yet to give him a problem that he cannot solve for us. I would recommend this app to anyone needing this functionality.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Fantastic app and fantastic service! Constantin was so helpful in customising the app to suit our needs, we're really pleased with how it works on our website and it's been a big hit with customers who can now pickup in-store during lockdown.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

We are using this app and it works very well for us. We have 3 physical shops and it was important to give people possibility to recive products at home or pick them up at one of our shops. If you need this app allows to have pick up products only for some collections and support is very fast. 5 stars!

Store

Cozzari

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 21, 2020

So far the app is working great (for a feature Shopify should have by default). I tried one other pickup app and this one is far better. Constantin has also been a great help with very quick replies!

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Constantin has been an absolute pleasure to communicate with. Very professional and courteous. He responded immediately and quickly solved my troubles. The app has done everything we needed! Would definitely recommend! Thank you Constantin!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2020

This app has been a lifesaver for my small retail shop. Due to the pandemic, we have had to convert most of our business to online ordering with contactless pickup at the store. This app enhances the customer experience because it makes it possible for customers to order online and schedule their pickup date and time in advance. On our end, it helps us to organize our workflow and control how many orders we can accept within a given time frame. Best of all, the customer support is AMAZING. Constantin helped me figure out how to make the app work for my store's needs. Great app!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2020

Really nice app that blends in perfectly with my theme. I had a slight issue when installing but Constantin help me straight away and solved it within 30 minutes. Brilliant!

Using app

About 6 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

This is a very helpful solution and the best thing here is the support! Every thing is answered so quickly and politely and Constantin is absolutely great in resolving each problem i presented him, and it was in his hand to resolve!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

If I could give 10 stars I would. Constantin has been an incredible help in getting this app up and running on our store and configured to meet our needs. Great app, excellent customer service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Constantin was a HUGE help in getting the app up and running on our new theme. We reached out to him and he had the problem resolved in under an hour. Great support!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

We've used this app to allow customers to choose a location, date and time to pick-up their orders. The app works great. When we've needed to customize the app the support received was exceptional, with a very quick turnaround. We really appreciate all the support received, and totally recommend the use of this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

I used this app to creat a click & collect service. The assistance helped me a lot ! Te way to set up everything is easy and well explained.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2020

I installed this app to be able to set up a pick up option as well as multiple pick up locations. Constantin was very helpful and timely in his responses. Not only is the customer service exceptional but the app is great as well.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

Aquesta és l'aplicació que necessites si pretens fer entregues a domicili i recollir a la botiga. El desenvolupador, Constantin, és molt atent i resol tots els dubtes ràpidament, implementant nou codi allà on fa falta. A més a un preu molt competitiu. MOLT RECOMANADA.

Using app

7 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 29, 2020

Best app we've used. We had a few questions and getting support was very quick and easy, customers are commenting on ease of use when they pickup, lovely clean look, can't fault in any way. Plus it's a very good price! 5 star all round.

Store

Tugboat

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Great and functional app. It does exactly what we need and it does it well. Simple and clean setup and management. Plus support from the developer is brilliant. 5 stars without a doubt.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

So happy that I found this app! Features and the order flow is smooth! I appreciate all your help Constantin! Prompt response and always helping me with my special request! thank you! You will be my goto app for my other clients!

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

I recently installed this app, and had a couple of teething issues, but after sending an email and receiving a response from Constantin, I was soon sorted, and after a few back and forth emails, the issue was sorted out and I was very happy with the result. Constantin was very prompt, and professional, and resolved the issue quickly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Brilliant support!!! Very Quick to respond and resolving of any issues, Constantin has been great help! Thank you . Will see how it goes.....

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2020

This app has made our online shopify site much easier to communicate to our customers that we are a curbside pickup shop only. Prior to this we were having to refund orders that assumed we would provide shipping even though our main page stated we did not provide that service. Constantin worked with us to help clarify that we were a pickup Instore site only and eliminated all confusion for the customers. The pickup information collected at checkout will be a huge bonus for us to make sure we get the customer email and cell as well as a time and date for pickup. We also now have a way to send them notification after we fulfill the order. Prior to the app we could not send this because it confused customer with tracking data that is standard dialog for shopify itself. Constantin worked with us on our needs for the app to work seamlessly and efficiently for our store. We gave him limited access to our site. He even worked this out for us on a Saturday. Above and beyond and would recommend this app to anyone else needing help with pickup instore issues.

Using app

About 22 hours

Total reviews

2

Average rating

5.0